Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Great Flexibility and Pipeline Management, Needs Better Follow Features
What do you like best about the product?
Flexibility opportunity pipeline management
What do you dislike about the product?
Follow features need to be built out more
What problems is the product solving and how is that benefiting you?
Opportunity and quota management
All-in-One Functionality I Love—No Complaints So Far
What do you like best about the product?
Great way to get the whole functionality together
What do you dislike about the product?
You need to be part of the whole lifecycle to take advantage
What problems is the product solving and how is that benefiting you?
It gives me insight on the whole sales funnel
Great Customization and Centralized Data for Complete Customer and Sales Pipeline View
What do you like best about the product?
Customization and centralized data for a full view of the customer and the sales pipeline.
What do you dislike about the product?
Expense (high licensing/consulting fees), complexity, and inconsistent customer support.
What problems is the product solving and how is that benefiting you?
It centralizes customer data, automates repetitive tasks, and provides real-time visibility and forecasting for the sales pipeline, all leading to increased sales efficiency and higher revenue.
Great Customization, But Too Much AI Promotion
What do you like best about the product?
I like that the tool is customizable without code.
What do you dislike about the product?
There is too much pushing of AI across the platform.
What problems is the product solving and how is that benefiting you?
Enables our sales users to have all the data they need right away.
Great for Centralized Info, but Data Validation Can Be Too Strict
What do you like best about the product?
Having old the information in one place and unifying process
What do you dislike about the product?
Sometimes it’s really strict with data and validations
What problems is the product solving and how is that benefiting you?
Automatizations and unified process
Excellent platform to build on
What do you like best about the product?
As a Salesforce partner, we offer multiple products built on Salesforce. The ability to quickly deliver new feature releases and products to market is excellent.
What do you dislike about the product?
The depth of configurability for our customers can create difficulties if customers are not well prepared to manage their installation.
What problems is the product solving and how is that benefiting you?
The products we deliver help hotel chains, stadiums and other event venues manage their above and on-property sales activities. In addition, our solution manages meeting space at the hotel from contract to event delivery. Being able to build objects quickly, and then rely on Salesforce's built in capabilities for reporting, workflow management (and all of the other Salesforce capabilities) allows Amadeus to focus on delivering the specific capabilities that hotels need and want.
Great Experience, but Limited Customization Options
What do you like best about the product?
I love it, nice interface, many opportunities to run the sales
What do you dislike about the product?
Not that many customization you can do..
What problems is the product solving and how is that benefiting you?
It's our customers database. Sales and marketing
Game-Changer for Our Sales Team Efficiency
What do you like best about the product?
I appreciate the automation capabilities of Salesforce Sales Cloud, significantly reducing manual work for our sales team. The real-time opportunity tracking is a game changer, giving both the sales team and leadership visibility into deals. The easy setup process with stakeholders was also beneficial.
What do you dislike about the product?
I love everything about it this far
What problems is the product solving and how is that benefiting you?
I find Salesforce Sales Cloud automates manual processes, saving my team time and allowing them to focus on core sales activities. It enables real-time opportunity tracking, improving team efficiency and leadership visibility.
Great Tools and Functionality, but Gmail Integration Could Be Better
What do you like best about the product?
The awesome tools. Well thought out functionality
What do you dislike about the product?
I wish it there was more to the Gmail linkage
What problems is the product solving and how is that benefiting you?
Selling
Efficient Planning and Intuitive Setup with Salesforce
What do you like best about the product?
I like how Salesforce Sales Cloud makes configuration easy, especially the way it allows organizing business activity. The planning feature, particularly the Planify part, has been very useful. Additionally, the software's ability to link the technical and commercial parts has been very beneficial for us, optimizing routes for technicians and salespeople, which is highly profitable.
What do you dislike about the product?
Too soon to evaluate
What problems is the product solving and how is that benefiting you?
I use the product to configure business activities in a useful way and plan efficiently, optimizing technical and commercial routes, which is very beneficial.
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