Sign in Agent Mode
Categories
Become a Channel Partner Sell in AWS Marketplace Amazon Web Services Home Help

Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Vinay K.

Effortless Setup, Enhances Sales Visibility

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
I find Salesforce Sales Cloud's setup process impressively smooth and easy, feeling like butter, and the initial implementation is well-supported. It offers superb opportunity management with accurate information updates. The platform provides invaluable visibility into areas of opportunity, enhancing management, tracking activities, and revenue assessment.
What do you dislike about the product?
The user mentioned that they think the platform should be something they need and love to see improvements, particularly noting that there are too many files.
What problems is the product solving and how is that benefiting you?
I use Salesforce Sales Cloud for visibility in opportunity areas, efficient pipeline management, and enhanced sales tracking, leading to better revenue management.


    Non-Profit Organization Management

Great Platform for Growth, but Some Reports Are Unhelpful

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
It's a great platform with a bunch of stuff right out the box to help your company grow.
What do you dislike about the product?
There were a lot of reports I didn't find useful.
What problems is the product solving and how is that benefiting you?
It helped us keep track of our donors.


    Ryan A.

Great Automation for Sales, but Lacks Fit for Government Contracting

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
The automation it brings to the sales teams
What do you dislike about the product?
The best features don’t work well within our government contracting industry
What problems is the product solving and how is that benefiting you?
It’s allowing us to forecast our orders


    Banking

Great Data Integration, No Major Drawbacks

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
Everything is awesome, great tool. Love the integration.
What do you dislike about the product?
Everything is awesome, great tool. Love the integration
What problems is the product solving and how is that benefiting you?
Everything is awesome, great tool. Love the integration


    Pamela H.

Great Central Hub for Sales, but Challenging for Less Tech-Savvy Users

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
This tool serves as a central hub for all sales activities. When used properly, it provides an excellent way to communicate about shared accounts and projects. It also eliminates the need for scattered spreadsheets and disorganized sources of sales activity data.
What do you dislike about the product?
Our aging workforce lacks the savvy and confidence with technology. They don’t understand the finer points of to tool.
What problems is the product solving and how is that benefiting you?
This tool is assisting us in centralizing our sales activity data, which in the past was typically stored in spreadsheets.


    Mike P.

Great for Unifying Sales Data

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
Unify all of my sales data into one place
What do you dislike about the product?
Sales reps often enter inconsistent, incomplete, or duplicate records
What problems is the product solving and how is that benefiting you?
Centralized all customer sales data into one location


    John P.

Great for Deal Tracking and Team Collaboration, but Navigation Needs Improvement

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
Being able to track every deal from start to close and share with the team across geographies
What do you dislike about the product?
I found it hard to navigate at first - wasn’t super intuative
What problems is the product solving and how is that benefiting you?
As an account manager I need to be across all sales opportunities in the account . This helps me


    Kedar P.

Intuitive Interface, Seamless Setup with Minor Automation Improvements Needed

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate Salesforce Sales Cloud for its user-friendly interface and seamless implementation, which makes installation effortless. Additionally, it significantly benefits our sales reps by enabling them to efficiently track and report activities on sales events, improving our overall workflow.
What do you dislike about the product?
I would change the automation aspect of Salesforce Sales Cloud.
What problems is the product solving and how is that benefiting you?
I use Salesforce Sales Cloud to benefit our sales reps by tracking their activities, managing the pipeline, and reporting on sales events regionally, improving overall efficiency.


    Airlines/Aviation

Great for Managing Opportunities

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
manage the opportunity and contract for us
What do you dislike about the product?
customized objects are not fully supported
What problems is the product solving and how is that benefiting you?
Manage agents and allow teams to access and work on


    Kristopher D.

Great Integration, Still Learning the Platform

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
The integration vs requirement to store data
What do you dislike about the product?
Still learning new platform to share dislike
What problems is the product solving and how is that benefiting you?
Overlaying and integrating older systems