Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Best crm
What do you like best about the product?
Ease of use, trust, ai, connected, cloud
What do you dislike about the product?
There is nothing I don't like about sales cliud
What problems is the product solving and how is that benefiting you?
Lead generation, conversion, oppty management
Im a sales manager and i use Sales to track my Team and Identity How help them with their goals
What do you like best about the product?
The reporta and Dashboards are the most helpfull for me and my rol. Also the Mobile app to Access more fast
What do you dislike about the product?
Training in Spanish is one of things we need to my sales Team and my support Team.
What problems is the product solving and how is that benefiting you?
Track to opportunities progress with my Team and Make reports more fast
Incredible product
What do you like best about the product?
Ease of function. It is simple to create updates and new functionality.
What do you dislike about the product?
Not sure there is anything. Most functionality has been satisfactory.
What problems is the product solving and how is that benefiting you?
Creates a simple way for users to track their opportunities as well as interactions with customers.
Amazing tool improving Sales
What do you like best about the product?
It's user-friendly, helps our team to get insights about our customers. Easy to make customizations. It's clear to us the improvement that we got after starting to use the tool.
What do you dislike about the product?
The price is a bit expensive, especially for us who are from Latin America.
What problems is the product solving and how is that benefiting you?
How to segment our clients, giving our team insights to better approach our clients. It's also helpful when we need to see the information in real time. So we can talk better with them.
Sales Cloud platform offers exceptional capabilities and delivers significant value to businesses.
What do you like best about the product?
Makes it easier to track sales progress in the sales industry
What do you dislike about the product?
I do not see any issues from a developer's perspective.
What problems is the product solving and how is that benefiting you?
Sending emails.
Salesforce change my personal life
What do you like best about the product?
It change how to interact with your customers and your collègues !
I guess every company should have it
I guess every company should have it
What do you dislike about the product?
Can be expensive to have the full stack !
What problems is the product solving and how is that benefiting you?
Get the 360 view of our customers
Tool for results
What do you like best about the product?
Salesforce Sales Cloud has been a very important tool in the centralization of purchasing information with our clients, including its 360 view allows us to have accurate information at a certain time so that we can deliver results for the business and achieve our goals.
What do you dislike about the product?
It's not just about Salesforce Sales Cloud, but also about the ecosystem that I see has a lot of potential and could deliver more updates during the year. In the end, or that é bom needs to be constant
What problems is the product solving and how is that benefiting you?
One of the two main problems solved was the clear visibility of the goals and the ability to accompany our clients correctly and proactively.
Excellent product
What do you like best about the product?
Excellent. Easy to use and integrates well with other tools.
What do you dislike about the product?
Too slow. Costly. Data storage is costly.
What problems is the product solving and how is that benefiting you?
Helping sellers reach the prospects at the right time of their journey.
I like have all my tools together
What do you like best about the product?
That I can spilt my screen and see all of my customer data as well as Knowledge management and guided steps. This really helps my data entry team to be efficient and effective in delivering high quality customer Service.
What do you dislike about the product?
I wish I could have more block and tabs to display more information in real time.
What problems is the product solving and how is that benefiting you?
The tool empowers my team to be able to make informed decisions
Sales Cloud helps our sales teams and management win more and stay on track
What do you like best about the product?
We've been on Sales Cloud about 5 years now, and while it's been a maturity process, it has helped us in many ways out of the gate. As an admin and integration lead, I've seen huge value the platform brought to our company and the reps we work with by having more of our internal and third-party tools share data with one another. We've been able to create a much more connected Sales user experience, leading to better insights and tracking of opportunities, and ultimately leading to positive sales efficiency improvements.
What do you dislike about the product?
The learning and adoption curve was a challenge for us. We had internal teams supporting divisional CRMs, but when we jumped onto Sales Cloud we came together across divisions for the first time. Not having in-house Salesforce knowledge wasn't a hindrance forever - we initially relied on consulting partners to help us design and implement - as we were able to skill-up our CRM team and eventually became self-sufficient. Now we are able to customize and enhance our Sales user experience on our own and it feels great.
What problems is the product solving and how is that benefiting you?
Territory assignment management and automation are easier for us, now that Sales Cloud has become our source of truth for this area. We've also improved tracking and win rate on our pipeline with Sales Cloud's opportunity management features combined with some reporting and integrations to enterprise systems we've built. Overall, it augments our sales process in many ways and helps us tie together lead and opportunity information we didn't previously connect very well.
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