Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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I love Sales Cloud
What do you like best about the product?
I work in Education. The Salesforce Sales Cloud creates a connection with our students as well as our businesses.
What do you dislike about the product?
No I do not dislike this product . This product works well for my company. It could be better for admin to have some ability to do mote mapping from external eis.
What problems is the product solving and how is that benefiting you?
I would like to see widgets for lead scoring. I would also love more widgets if at all possible. More free app is highly encouraged l. I will also like flows that a native to lead.
Sales Cloud
What do you like best about the product?
It has transformed how we do student recruitment using Sales Engagement to drive our Recruiters daily work.
What do you dislike about the product?
Opportunities can't exist with Leads. So it makes it difficult to track the progression of a prospective customer to a Contact.
What problems is the product solving and how is that benefiting you?
Allowing our enterprise to see visibility into cross department data. It is bringing all our prospective student data into one place.
Customizable to Build Anything
What do you like best about the product?
Sales cloud is so customizable for any of your sales needs. Flexible, easy to use and automate all of your sales actions and next steps.
What do you dislike about the product?
I'd like to be able to group by more groupings in reports
What problems is the product solving and how is that benefiting you?
Solving pipeline visibility and actions to take to close business.
Sales Cloud is the best.
What do you like best about the product?
Configuration to the needs of the business.
What do you dislike about the product?
Unpathed options for users can lead to data irregularities.
What problems is the product solving and how is that benefiting you?
Selling and tracking sales engagement for executive education.
Salesforce Administrator
What do you like best about the product?
Campaign management and how it works with reports and mass emails
What do you dislike about the product?
Lead management, lead conversion needs to be better
What problems is the product solving and how is that benefiting you?
Lead and marketing management, lead communication with mass emails and automations
The market leader for a reason
What do you like best about the product?
Salescloud is the heart of our integrated Salesforce martech stack. It is a market leader due to its low code flexibility and clear focus on the customer.
What do you dislike about the product?
In many ways the only issue with Salescloud is that it can do so much it can be a bit overwhelming, but once you know what you are doing it is good.
What problems is the product solving and how is that benefiting you?
Managing our customer data sets and scoring.
Always coming out with new invention
What do you like best about the product?
Mobility - sales rep can access their client records on the go, create appointments or activities on the go, this gives flexibility for our sales rep.
Salesforce regularly updates and enhances its features, this will allow admin/ consultant to learn latest functionality
Salesforce regularly updates and enhances its features, this will allow admin/ consultant to learn latest functionality
What do you dislike about the product?
Too expensive. After our customisation using full calendar that Salesforce had recommend us, but my users have reported performance issues in loading the customise full calendar
What problems is the product solving and how is that benefiting you?
Helping my sales keep track of their appointments with their client, planning their sales goal and objectives for each client. User adoption had increase.
Every thing in one place
What do you like best about the product?
All the data you need for the sale is capturedalltogether to help you decide the best approach to sell.
Easy to manage and process with the help of notifications and best practices
Easy to manage and process with the help of notifications and best practices
What do you dislike about the product?
Can be tricky when you are working with multiple systems and integrations.
If you are working on multiple product lines without cpq, it's difficult to collect all the data you needfrom other system and creating automation to establish a full managed process throughout the pipeline
If you are working on multiple product lines without cpq, it's difficult to collect all the data you needfrom other system and creating automation to establish a full managed process throughout the pipeline
What problems is the product solving and how is that benefiting you?
Easy to create automations and suggest approaches tips on sales progress. Easy to conect with the sales teams. Easy to show all the data you need in one single shot
It exceeds my expectations with every use cases. Flows, metrics. Dashboard
What do you like best about the product?
Prospect management and contact life cycle. Understanding the sales pipeline, forecast.
What do you dislike about the product?
More KPi related dashboard should be available OOB
What problems is the product solving and how is that benefiting you?
Evaluating prospects, following customer life cycle. Maintains healthy opportunity, sales pipeline
So much more than a CRM
What do you like best about the product?
The customization is what makes Sales Cloud better than its competitors. All you need is the will and the skill and you can do amazing things.
What do you dislike about the product?
The price and if you want to do the really amazing stuff you need people with the right skills which can be pricy.
What problems is the product solving and how is that benefiting you?
Everyone needs a CRM, but Sales Cloud is a CRM that can be adapted to every business.
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