Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Amazing interface, great architecture
What do you like best about the product?
You can't beat the interface. It's very intuitive and so easy to find information
What do you dislike about the product?
I Guess sometimes you do want a bit more complexity and that can be annoying to build. Custom objects and lookups for annoying business processes are ugly and not user friendly.
What problems is the product solving and how is that benefiting you?
Obviously holding our information in an easy to use format. It also provides a way to easily report on it and view it in pretty dashboards. Overall ingestion of the data is great.
Sales Cloud has changed my life and the approach to the business for many of companies
What do you like best about the product?
It's ultimately useful for any business model, any company size, and the type of your business. I truly believe that it doesn't just help streamline the business processes in conjunction with data and AI, it makes the business processes digestible, easy-to-explore and excited
What do you dislike about the product?
This isn't possible to find drawbacks, this is a piece of art when it comes to Sales Cloud and its functionality
What problems is the product solving and how is that benefiting you?
All the problems connected to Sales Engagement(Sales Cadences and Sales Processes), Reports & Dashboards make data glowing and something nobody struggles with and finally: the CRM side, a place where all the data is seamlessly connected with other Platform features
Legendary Product
What do you like best about the product?
Amount of innovation Sales Cloud brings each release is top-notch. It has evolved and adapted to ever changing Sales Landscape
What do you dislike about the product?
How tightly primary objects are couples impacting performance at times
What problems is the product solving and how is that benefiting you?
Lightning pace sales
Must have for awesome Sales!
What do you like best about the product?
Sales Analytics!The platform provides robust analytics and reporting tools, allowing you to gain insights into your sales performance and make data-driven decisions
What do you dislike about the product?
Mobile Experience. Salesforce should Continuously improve the mobile experience to ensure that users can perform critical tasks seamlessly from their mobile devices is essential in today's mobile-first world.
What problems is the product solving and how is that benefiting you?
Its helping my clients streamline their leads, accurate forcasting, helping sales agents collaborate effectively thereby increasing the productivity of reps
Sales Cloud Helps us run our business
What do you like best about the product?
The one stop place for contracting, communication, and automation of our processes.
What do you dislike about the product?
I haven't found a dislike so far, but if we had a business use case that the Cloud service could not accommodate, that would be unfortunate.
What problems is the product solving and how is that benefiting you?
Giving our regional managers the tools they need to prospect and quote contracts for out clients as well as build engagement.
Great tool, useful and easy to use for frontline!
What do you like best about the product?
Easy to follow process for implementation on the frontline, as well as plug and play for many features.
What do you dislike about the product?
Nothing so far, it's solid, concise and useful!
What problems is the product solving and how is that benefiting you?
Streamlined data delivery to our frontline to consolidate information coming in.
Sales Cloud
What do you like best about the product?
Awesome new upgrades which allow for for better visibility, mgmt and forecast / planning.
What do you dislike about the product?
Training - how to roadmap for a new user.
What problems is the product solving and how is that benefiting you?
Forecasting, planning and sales management
Best data model for Sales Setup
What do you like best about the product?
It is a complete platform for sales reps, managers, Leaders to work together seamlessly and productively. The integrity of the patform has gained trust. The UI is intuitive and user frewndly. The platform is very flexible in terms of customizations. The automations make the sales processes smooth and effective.
What do you dislike about the product?
It is expensive. Large amounts of data can incur more expenses. Difficult to get the training needed to implement new products. There is a lot of coding to be done for "clicks no Code" as designed.
What problems is the product solving and how is that benefiting you?
Automations with Lead and opportunity life cycle, low code design in most cases. Quick deployments to production. Defalut data model which adapts the sales processes. Easy analytics as compared to previous legacy systems
Making it easy
What do you like best about the product?
We have both solutions. One with legacy code written everything from scratch. Took us years to build the same. With the merger of Global Payments we were introduced to Safesforce
What do you dislike about the product?
The thing with applications built on Salesforce it's not as easy to integrate with the generic testing platforms where the rest of the dependent applications are
What problems is the product solving and how is that benefiting you?
From the legacy applications to Salesforce is a great step forward. From implementing coffee breaks to completing leads is made so easy as compared to what we had in our legacy applications
Excited about all of the AI transformation
What do you like best about the product?
Einstein Service. It provides a lot of easy usability
What do you dislike about the product?
I don't alsee a downside. Thrilled to see wvweything
What problems is the product solving and how is that benefiting you?
CRM. Growing fleet
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