Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Best CRM out there
What do you like best about the product?
Consolidated 360 view of the customer for our sales reps to use. I appreciate the ease of use and how easy it is to customize to meet our needs. Competitors don't spend enough time updating and upgrading their interface.
What do you dislike about the product?
So many tools and resources it's difficult to keep everything straight. Honestly a great problem to have and the only way we could make it better is by doing more hiring and growing as a company.
What problems is the product solving and how is that benefiting you?
Giving our Sales team quick access to their pipeline so they can take action and quickly see hay they need to do. Actionable insights, reporting and accountability has sped up the sales process.
SalesCloud is at the heart of our work
What do you like best about the product?
By giving our agents the right person to contact at the right time is invaluable. Being able to see everything about them that is needed is incredibly important.
What do you dislike about the product?
The best thing about all Salesforce products is the customization options. This is also an incredibly dangerous tool that can lead to too many overlapping issues.
What problems is the product solving and how is that benefiting you?
By moving our teams away from disconnected speardsheets and documents into a uniform space to see the holistic journey of our customers has been invaluable for our teams.
We basically can create software for our needs with low coding skills
What do you like best about the product?
Its an open platform on top of that is connected with all softwares we use
What do you dislike about the product?
Not having the ability to control file saction and to create more item drop sections
What problems is the product solving and how is that benefiting you?
Whole business operations from inventory trucking to leads and opportunities
SF sales cloud for contract generation
What do you like best about the product?
Our business is very regulated. Sales cloud allows us to build quotes and from that pull in the correct contracting components based on the products quoted. Generally this makes our contracts smaller as we only get signatures for what we need.
What do you dislike about the product?
Nothing really comes to mind. Anything that was need by the business we are able to fullfill
What problems is the product solving and how is that benefiting you?
Contracts are no longer manual and pricing is consistent.
Salesforce Architect
What do you like best about the product?
The way we're the information is gathered and available. And who easy is to implement.
What do you dislike about the product?
The licences prices. They are more expensive that others
What problems is the product solving and how is that benefiting you?
Is in fact gathering all the information needed to show to the client
Sales increase productivity
What do you like best about the product?
Gather all sales data in one place increasing productivity of sales reps.
What do you dislike about the product?
The standard Dashboards could be more advanced
What problems is the product solving and how is that benefiting you?
Including Ai
Awesome Sales tool!
What do you like best about the product?
The cloud allows the seamless integration of customer information as the agents work through the buy flow. Having key customer and sale's information at your fingertips is the key to a successful sales tool.
What do you dislike about the product?
No complaints about the tool it has performed as expected.
What problems is the product solving and how is that benefiting you?
It is solving for the use of manual sales lead information on our organization.
Working smarter, not harder
What do you like best about the product?
Email journeys reduce workload and automate outreach.
What do you dislike about the product?
Less customizable, making outreach feel a bit less personal
What problems is the product solving and how is that benefiting you?
Storing data about our customers and making it shareable across departments.
sales cloud great
What do you like best about the product?
The Opportunity tracking and quote to cash flow
What do you dislike about the product?
Tight coupling between standard objects casing performance issues sometimes
What problems is the product solving and how is that benefiting you?
Range of Sales motions
Great CRM that is intuitive and ever-evolving
What do you like best about the product?
I really like the out of box features and how easy it is to get up and running and follow a lead all the way to a sale/client.
What do you dislike about the product?
The reporting is not always intuitive and can be hard to get the data out in a fashion that is easy to understand.
What problems is the product solving and how is that benefiting you?
Pipeline forecasting and tracking - gives us the ability to see in real time what our opportunities are.
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