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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Anthony M.

Sales Cloud is an absolute game changer!!

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
The collaboration and automation created from within the cloud
What do you dislike about the product?
there are not a lot of features that i dislike with Sales Cloud
What problems is the product solving and how is that benefiting you?
It increased productivity, collaboration, and reduced many mundane tasks


    John F.

Sales Cloud for Cruising

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Streamline processes tailored for your business and drive productivity. Workflow & Process Automation.

It makes tue sales process faster.
What do you dislike about the product?
I have not found anything I did not like.
What problems is the product solving and how is that benefiting you?
Allows to track selling insights on low perfomers


    Pritam A.

Ruch featureset

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Sales cloud has a rich feature set helpful for any sales rep to operate and for organization to get insights
What do you dislike about the product?
Can have better out of the box integrations
What problems is the product solving and how is that benefiting you?
For commercial dedicated rep, it is is benefitting us customer relationships


    Jason S.

Sales Cloud For The Win!

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Salesforce Sales Cloud enables our teams sell smarter and gives our managers insights that help drive our business forward to deliver on behalf of our customers.
What do you dislike about the product?
It's easy to get started but takes years to master. Be prepared to struggle a little but let the trailblazer community guide you to the answers you seek.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud helps answer critical questions about users of our B2B services. Sales team make detailed notes and share feedback that help product teams.


    Maciej D.

Have a CRM your own way

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Salesforce is a powerful platform that can be fully customized to your business needs. It's also constantly innovating so you alway use the best tech.
What do you dislike about the product?
It can be expensive although new editions were introduced recently to address needs of SMBs.
What problems is the product solving and how is that benefiting you?
CRM provides a 360 degree view of customer so you can focus more on interactions with your customers, than on admin.


    Jimmy V.

Business would not be possible without Salesforce

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Not every business is one-size-fits all, but the customizable options in Salesforce allows it to be a one-size-fits all solution.
What do you dislike about the product?
Because the options are unlimited, it can be challenging to keep things simple.
What problems is the product solving and how is that benefiting you?
It's the primary tool for our sales department, and it provides valuable data to the executive team.


    Julie B.

Sales leaders love Salesfoce

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
I love the reporting and dashboards. I love that I can suscribe to these and they come to my email.
What do you dislike about the product?
At times it moves slowly. My sales reps dont fill in the data correctly.
What problems is the product solving and how is that benefiting you?
Brings data to me quickly which helps with managing the pipeline.


    Information Technology and Services

Excellent Sales CRM

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Easy to use and administer end-to-end sales lifecycle application that provides visibility into the revenue pipeline with configurable automation and intelligent next step sales process guidance. The platform scales to include the 360 degree customer experience.
What do you dislike about the product?
Can be cost prohibitive depending on the size of the company and numbers of users
What problems is the product solving and how is that benefiting you?
We have the platform integrated with our marketing automation tool and are able to score and nurture leads, convert those qualified to sales opportunities, identify the key contacts and team members involved in closing a deal, and to forecast our revenue pipeline.


    Chemicals

Always Evolving

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Since I started in the Salesforce workspace back in 2001, Salesforce has kept up with and lead innovation. Seeing the product grow as customers’ needs grow is impressive.
What do you dislike about the product?
What is touted as "click not code", has become untrue requiring the average/new Admin needing the understanding/experience with basic coding (forcing Flow over Process Builder) - this has disappointing. Pricing is becoming out of reach for smaller businesses as well.
What problems is the product solving and how is that benefiting you?
Documenting and discovering what Customers need/want. The ability to look at trends to be able to future proof direction is invaluable. Non-users are able to see visually see the investment in their CRM and operation decisions.


    Thomas B.

Salesforce for life!

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
It helps us track and manage sales data for reps and users and the company
What do you dislike about the product?
Nothing about it all, I love it so much!
What problems is the product solving and how is that benefiting you?
To forecast and manage data for us to make data driven decisions