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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Vedran Z.

Mandatory tool for every Sales driven organisation

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Guided journey for selling, having all in one place and ability to collaborate with others while having ability to easily modify sales journey to adjust to current market trends is a game changer
What do you dislike about the product?
License price should be more competitive in comparison to other cloud tools like Microsoft Dynamics. Unfortunately organisations are focused more on cost of ownership then on value
What problems is the product solving and how is that benefiting you?
We are big organisation spanned over multiple countries and Salesforce service cloud is allowing us to work together on cross boarder deals which also means that best people can work on the deal.


    Dan S.

Best in class CRM

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
As a true system of record, you can stay fully up to date on how deals are progressing snf revenue forecasting
What do you dislike about the product?
Data cleanliness is critical to being able to fully leverage it
What problems is the product solving and how is that benefiting you?
Pipeline analysis and forecasting


    Joseph H.

Great Cloud based CRM platform

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Simplicity of use, flexibility for customization, trendsetting CRM
What do you dislike about the product?
It can be costly for smaller organization
What problems is the product solving and how is that benefiting you?
It allows us to track our sales and find analytical insights


    Luis A.

Productivity at hand!

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Capability to integrate with other clouds
What do you dislike about the product?
You need good knowledge to configure it as you need.
What problems is the product solving and how is that benefiting you?
Onboarding of New Plans Journey


    Sebastian L.

Sales Cloud is just awesome

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
The easy to use and configurability of the whole product
What do you dislike about the product?
That some features are rolled out to custom objects first but only come a lot later to Sales Cloud, e.g. dynamic forms
What problems is the product solving and how is that benefiting you?
Keeping an up to date view of our sales activities and the status of opportunities


    Aida T.

A happy 🙂 Customer and. reseller

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
I like the dashboards and the Customer 360 one view. I can see everything that happened with a customer in one page, at the right time and with the proper channel
What do you dislike about the product?
I would like the price could be more affordable for startups companies, and maybe to have a freemium option to starting companies that have cash flow problems but a good potential.
What problems is the product solving and how is that benefiting you?
Productivity of the sales representative and lack of visibility of what is going on with the customer so now everything is easier and helpful for me as a manager


    Katherine M.

Sales Cloud Champion of 5 years!

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
It's ever-evolving features and functionalities that improve the ways of working for my sales team.
What do you dislike about the product?
The only thing I dislike is sometimes features are a bit complex to setup and implement.
What problems is the product solving and how is that benefiting you?
Easy forecasting and accurate reporting


    Mike O.

Sales cloud experience

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Cloud platform that scales to meet business needs. Low code and quick to market.
What do you dislike about the product?
It can be costly to maintain if not adopted well.
What problems is the product solving and how is that benefiting you?
Salesforce is an excellent CRM and we are looking to leverage the platform for additional operational functions.


    Navin G.

Extremely efficient and convenient Sales Experience

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Sales Cloud is extremely user friendly and has a lot if features that can help sales teams and sales rep to communicate and work with their customers in a better way.
What do you dislike about the product?
Sales could sometimes gives too many features that will create confusion with the sales reps while performing any tasks. Sales could can also have more features when it comes to reports and dashboards
What problems is the product solving and how is that benefiting you?
Sales cloud is helping my sales team to work efficiently and to forecast the sales tasks for future reference. Sales could has helped my team to increase their efficiency while working on any tasks.


    Higher Education

Director, Sales Operations

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Data, leads, contacts,Opptys , pipeline, forecast and so much more all together in one place! You don't have to be super technical and it's very intuitive from a flow and process design standpoint.
What do you dislike about the product?
Nothing! Sales Cloud is effective for giving insights and collect all the data we need to make smart data driven decisions!
What problems is the product solving and how is that benefiting you?
Insight into the whole 369 view of the prospect/customer journey.