Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Bringing customer view together and accelerating sales
What do you like best about the product?
Bringing the customer 360 view and help manage all interactions .. the ability to manage complex sales processes including a very strong CPQ capabilities is a clear winner
What do you dislike about the product?
There is not a lot of downside . I believe the key is to look at the business process view and bringing in efficiency is key before embarking on Salesforce configuration
What problems is the product solving and how is that benefiting you?
Ability to bring the entire 360 view of all customer interactions so that the sales rep can tailor the quotes as part of the sakes processes . This view enables cross sell and up sell options
Sales cloud
What do you like best about the product?
It streamlines our business and makes our sales people's lives easier
What do you dislike about the product?
Not easy to learn for sales people as they want to be selling
What problems is the product solving and how is that benefiting you?
Streamline functions and reporting
Great product with solution support team
What do you like best about the product?
I like how easy it is for end users so with little or none training it will help sellers to increase their efficiency
What do you dislike about the product?
One thing is definitely the cost, I have seen our contract it is surprising to me in the beginning
What problems is the product solving and how is that benefiting you?
It is helping with easily managing accounts and contacts while connecting with all other platforms we are using, easy to manage and implement
Awesome
What do you like best about the product?
Easy to configure and customize to meet your business needs
What do you dislike about the product?
Some components can be difficult to grasp the concept behind at first
What problems is the product solving and how is that benefiting you?
It provides insight into forecasts as well as a centralized location for all our customer data
Increading experience and accelerate the sales process
What do you like best about the product?
Salesforce change the way that Cielo negociate witth our clients, and improve so much the pnboarding and axtivate of our product with the sales workflow, and we are decommissioning some legacy systems and released saleaforce in Cielo.
What do you dislike about the product?
Maps can have population of a city and data of growth revenue of the population to het better insights.
What problems is the product solving and how is that benefiting you?
Product bundles and sincronism with service cloud.
Best for all the sales on parts and products for health cloud
What do you like best about the product?
The features and flows and the opportunities scoring
What do you dislike about the product?
Nothing much on the sales cloud which is ok for now
What problems is the product solving and how is that benefiting you?
Reporting and storing the sales data
Understand your customer; make more sales
What do you like best about the product?
Forecasts and revenue schedules help us to understand what products we have sold and what impact this is going to have on our cash flow and project planning over the next 12 months
What do you dislike about the product?
Too many clicks to get into specific records sometimes hampers our sales teams ability to close sales. Opportunity products can't be edited once the revenue schedules are created
What problems is the product solving and how is that benefiting you?
Helping our sales team understand what is coming and how they can drive new sales. The assistant helps to keep the team productive and not drop any balls. Inbox helps with scheduling
Drive profitable sales
What do you like best about the product?
Effortlessly utilize the platform to boost sales throughout the organization.
What do you dislike about the product?
There can be excessive use of objects that generate too many clicks.
What problems is the product solving and how is that benefiting you?
Driving profitable growth
Our team uses sales cloud every day
What do you like best about the product?
Integration of all of the objects. Being able to track opportunities leading to revenue
What do you dislike about the product?
I would like forecasting to be decoupled with stage because it is not always a one to one relationship between the two. I've had to create a custom forecast field. There are also limits on how many quotas you can add (4 only). I wish there was more dynamic forecasting and quota categories.
What problems is the product solving and how is that benefiting you?
Sales performance metrics. And gaining insights.
Powerful low code automation
What do you like best about the product?
The ability to customize using no code to low code solutions. Modern user interface and accessibility on mobile. Can create automations to fit any business processes
What do you dislike about the product?
It is very pricey and extra costs for new features l. They sometimes put new features are released not fully baked. Also with the amount of customization you can d, org can get messy
What problems is the product solving and how is that benefiting you?
Main source of customer data that other systems can access. Automating sales processes for our agencies globally. It makes our teams productive all around departments
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