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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Christopher B.

User Friendly and Helpful

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Reporting features and dashboard creations to help sales pull data and get out to the field to sell and engage customers.
What do you dislike about the product?
Nothing comes to mind, looking forward to the AI integrations.
What problems is the product solving and how is that benefiting you?
We're able to delegate territories for our sales team easily and make sure team members only see the data they're supposed to.


    Firat D.

Best CRM eveeeer!!!!

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Lead-, Opportunity-,Account-,Contact-Management. In depth scoring and prospect tracking. Reports and Dashboards. Automations. Everthing basically :)
What do you dislike about the product?
Limitations of Licenses and Automations.
What problems is the product solving and how is that benefiting you?
Increasing Sales and ROI. Makes the life of Sales Reps easier


    Matheus R.

Awesome experience

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
The tool is very user-friendly and helps a lot in driving sales, generating data and predictability.
What do you dislike about the product?
I don't have many complaints about the tool, the big problem is the difficulty in motivating salespeople to input the data
What problems is the product solving and how is that benefiting you?
It helps me have more predictability in sales and lead qualification. The inspection funnel has helped a lot too


    Jocelyn D.

Manager of campaign operations

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Journey creation for marketing- helpful in lifestyle marketing
What do you dislike about the product?
Sometimes it takes a long time to process commands
What problems is the product solving and how is that benefiting you?
The customer journey in receiving communications


    Marketing and Advertising

Customization is so easy!

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Salesforce Sales Cloud is so easy to customize to exactly what your organization needs to improve efficiency.
What do you dislike about the product?
There are so many options on how to customize Salesforce Sales Cloud taht sometime it is difficult to choose the best method.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud combines all data in one place and helps provide insights to that data.


    Kelly G.

Great for our business

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Useful tool for our sales team it allows our sales team to be more efficient. Works well for other part of our business as well
What do you dislike about the product?
Nothing negative to say. Salesforce cloud works well for our teams. Great tool.
What problems is the product solving and how is that benefiting you?
Better pipelines for our team to review and forecast


    Jessica A.

Incredible CRM-an invaluable part of my day!

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Salesforce Sales cloud has changed the way my employer managed sales! Personally I am learning to pass the administrator test because I can see how valuable it is for all businesses
What do you dislike about the product?
Nothing that I can think of comes to mind, it seems like everything is implemented or coming soon!
What problems is the product solving and how is that benefiting you?
Opportunity and general communications can be logged and serve as a history for accounts with high turnover


    Jorge E.

Great crm and best way to keep track of pipeline

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Notification and automation help the day to day
What do you dislike about the product?
Sometimes the pages load up to slowly or
What problems is the product solving and how is that benefiting you?
Keeping track of client interactions


    Nathan J.

Day in and day out Business asset

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
The flexibility and customization that ensures it meets the revolving health care needs of organizations. Ability to pull massive amounts of data.
What do you dislike about the product?
Lightening is a bit slower than classic, while lightening has far better reporting and dashboard builds.
What problems is the product solving and how is that benefiting you?
Opportunity and business relations tracking.


    Colin P.

Enterprise ready and constantly evolving

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
For me, it's the ability to know that whichever GTM model I'm running, Sales Cloud can handlie it with the same innovation and integrations I need to stay on top of my teams and metrics. I started using Salesforce as a rep in 2002, and have brought it with me to multiple companies since.
What do you dislike about the product?
It's a complex product that often requires heavy third party support to implement and configure. This is ok if you're used to it and plan around it, but also serves as a word of caution to new customers.
What problems is the product solving and how is that benefiting you?
Simply, it's a single source of both quantitative and qualitative truth about my customer (and partner) facing activities. The more deeply I integrate it with other tools, the better the data becomes.