Sign in Agent Mode
Categories
Become a Channel Partner Sell in AWS Marketplace Amazon Web Services Home Help

Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Airlines/Aviation

An unmatched tool

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Sales cloud makes selling more streamlined for sales reps and more transparent for sales leaders. It keeps sales reps organized so they can easily move deals through the stages.
What do you dislike about the product?
It's up to you to keep your data clean and duplicates out of the system. Uploads to clean data can be tricky. You'll need to spend time building your instance initially.
What problems is the product solving and how is that benefiting you?
Keeps our data and sales reps organized. Also gives sales leaders insight in to each deal. Sales cloud ties in to our account engagement instance to give marketing insights.


    Mercedes B.

It works. It’s good

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Forecast and dashboards analytics. Also flows.
What do you dislike about the product?
Sometimes it's too slow. The reports could be more flexible
What problems is the product solving and how is that benefiting you?
Our pipeline and forecast.


    Aviral A.

Sales cloud for small customers

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Very wasy to setup and addresses most basic and cruicial functionalities of any small scale business without need of any customisation
What do you dislike about the product?
It has products functionalities but too much limited when comes to go more complex structures without having cpq
What problems is the product solving and how is that benefiting you?
Its helping in putting correct validations along with lead management


    Ryan W.

Salesforce makes me $$$$ !!!

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Fast and easy for starters. There's nothing it can't do. Perfect for clients and especially great in the staffing world. I've used it for 10 years. No complaints
What do you dislike about the product?
Sometimes pages load to slow. But it's never that bad
What problems is the product solving and how is that benefiting you?
It's easy to look up both my clients and prospects. Very user friendly and everything is always 1 click away


    Marnei E.

The best way to convert Opportunities in Sales!

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Whether using standard resources in a small business or complex business logic in a large conglomerate, it's easy to deliver business value using the Salesforce sales cloud.
What do you dislike about the product?
I think Salesforce is doing a great job in the sales cloud, but there is still a lot of room to make code management and versioning more intuitive, easy and simple.
What problems is the product solving and how is that benefiting you?
All our sales logic is within the Salesforce sales cloud and this makes everything centralized, controlled and easy to adjust. No more lost offline spreadsheets or multiple disconnected systems.


    Jessica C.

Revolutionized the sales process

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
When leads are created by an intake team, information is easily passed to the sales team for opportunity review and updates. It gives the sales team insite into what the customer is looking for. It streamlines the sales process for easier work and better overview
What do you dislike about the product?
I haven't found anything I don't like about sales cloud.
What problems is the product solving and how is that benefiting you?
The sales process and overview for managers for better product planning


    Edgardo C.

Sales team operation efficiency

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Ease of use, easy to maintain, flows development, support
What do you dislike about the product?
Cost sometimes is tricky to understand, adoption might be challenging
What problems is the product solving and how is that benefiting you?
Customer information availability, eCommerce for B2B, service and case creation


    Nazar D.

Great CRM tool

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Dashboards and reports that Sales Cloud allow you do.
What do you dislike about the product?
Generally nothing to dislike, except the complexity. However this totally depends on your consulting partner.
What problems is the product solving and how is that benefiting you?
Visibility, reporting, visual data at a glance - it eases my life a lot and saves my time.


Salesforce Sales Cloud as a powerhouse CRM platform

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
It provides wide range of features and functionality for Sales Teams for lead and opportunity management, sales automation , analytics and allow organizations to manage their entire sales process in one platform.
What do you dislike about the product?
Salesforce Sales Cloud is expensive for small businesses. It offers wide range of features, sometimes operating it can be overwhelming for some users.

Making it less expensive will enable small businesses to make use of Sales Cloud to enable their company growth.
What problems is the product solving and how is that benefiting you?
Lead and Opportunity Management: It streamlines the tracking and management of leads and opportunities, helping to boost conversion rates and sales efficiency.

Sales Process Automation: By automating repetitive tasks, it saves time and reduces errors, allowing sales teams to focus on strategic selling.

Data-Driven Decision-Making: Robust reporting and analytics provide insights into sales performance, enabling informed decisions and improved sales strategies.

Customization: The high degree of customization ensures that Sales Cloud can adapt to our specific needs, aligning with evolving business processes.

Integration: Seamless integration with other tools centralizes data and enhances collaboration, resulting in improved overall efficiency and customer engagement.


    Neeme P.

Business intelligence manager

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
It allows sales teams to have access to data and allows ops to connect data and flows together very efficiently and well
What do you dislike about the product?
Can sometimes tricky to connect and access
What problems is the product solving and how is that benefiting you?
Allowing for lead conversion tracking as well as forecasting tracking