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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Kapil K.

Awesome sales management change

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Transperency of sale pipelines across our org has been game changing for a global org like ours
What do you dislike about the product?
Licenses cost quite a lot for general users
What problems is the product solving and how is that benefiting you?
Top of the funnel lead capture


    Maria C L.

Salesforce Sales Cloud for everyone

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
It's very fast and intuitive, I recommend it 100%
What do you dislike about the product?
It's a little expensive so some small businesses can't subscribe with it.
What problems is the product solving and how is that benefiting you?
Keeping all my customers communications organized


    Higher Education

Great automation

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
The automations are great. Out of the box low code functionality is amazing for all!! Einstein Activity Capture has saved hours of logging emails.
What do you dislike about the product?
There is so much new stuff coming out every release that it gets overwhelming.
What problems is the product solving and how is that benefiting you?
Student engagements


    Manufacturing

Salesforce Sales cloud

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
All the relevant details about a costumer are in there and in one clic all the reps have their clients info
What do you dislike about the product?
Nothing is not working well with this solution. We use Salesforce from 10 years now.
What problems is the product solving and how is that benefiting you?
We have all our customer data in one spot. We are aware of all opportunities in the pipeline


    Shubham B.

Our sales team efficiency went up!

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
The ease to create fully automated processes to ensure there's no leakages in the sales funnel & the customisable reports!
What do you dislike about the product?
Nothing as such! The platform offers many customization options.
What problems is the product solving and how is that benefiting you?
To manage multiple leads and sorting it into an easy format.


    Victor F.

Operations Platform that is extensible

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
The flexibility that it offers both admins and developers
What do you dislike about the product?
Confusion about what products are available for what org types. It's too hard to know what's included with what you're paying for.
What problems is the product solving and how is that benefiting you?
Allows all of our users collaborate on deals and leverage previous engagements with an account. It streamlines most of the manual processes to speed up the pipeline.


    Rohan S.

An excellent and a versatile CRM tool for Businesses

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
We have been using the Salesforce Sales cloud and various other cloud for a while and we really like the flexibility, scalability to tool which satisfies a ton of requirements.
What do you dislike about the product?
Well sometimes the sales cloud has certain limitations in terms of solving tricky sales cases scenarios
What problems is the product solving and how is that benefiting you?
Sales cloud is solving the problem of the sales representatives where they can login to a single tool and maintain all the information under one roof.


    Sarada V.

Best CRM

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Easy to manage pipeline from leads to the opportunities
What do you dislike about the product?
Doesn't have out of box functionality to auto match leads against existing accounts
What problems is the product solving and how is that benefiting you?
Manage leads, accounts and opportunities


    Ziemowit M.

robust no code and low code capabilities

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Salesforce allows scalable automations without a necessity of a developer. It's really good that it's enough to have an algorithmic mindeset to build powerful processes. With flow and platform events you can do a lot, whether it's optimizing a sales process or building something custom from a scratch.
What do you dislike about the product?
It's easy to get into customization frenzy and often people do not leverage out of the box functionality. Over-customized organization is my worst nightmare. Good flow framework and scalable automations will help to curb that.
What problems is the product solving and how is that benefiting you?
Salesforce allows to optimize sales process and give a comprehensive overview of the pipeline. Day to day of each sales person, when we'll defined can limit the amout of apps they need to use to perform their day to day. Calls, emails, everything in one place.


    Ryan L.

Powers my salestwam

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
That it's one central point of true data - it's where my team can go to share insights and drive strategy as well as interact with non sales capacity personas in the organ
What do you dislike about the product?
The database style record keeping - hoping it can become more spacial and node based. - but overall it works grat for our needs
What problems is the product solving and how is that benefiting you?
Strategic insight collection and sharing across the organization