Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Comprehensive Customer Insights, but Requires Careful Management
What do you like best about the product?
The 360 overview feature centralizes all customer and prospect data in a single location, providing sales teams with comprehensive visibility into every interaction, activity, and opportunity.
What do you dislike about the product?
While Salesforce Sales Cloud is extremely powerful, its flexibility also means it needs strong governance and thoughtful design to avoid complexity. That’s something I’ve learned to manage by focusing on scalability, standardization, and clean configuration
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud is solving several challenges for our team, such as managing leads efficiently, streamlining the sales pipeline, and maintaining consistent communication with clients
Great for Sales Management by Territory
What do you like best about the product?
Improved sales efficiency through automation, centralized customer data, and better collaboration. Territory Management is amazing.
What do you dislike about the product?
Advanced customization often requires specialized skills, but honestly, that is not a big deal.
What problems is the product solving and how is that benefiting you?
Opportunity and Lead Management
Efficient Sales Tracking and Automation, but a Steep Learning Curve
What do you like best about the product?
Salesforce Sales Cloud provides a clear view of the entire sales pipeline and helps track every opportunity efficiently. The automation features save a lot of time by reducing manual data entry, and the customizable dashboards make it easy to monitor team performance and forecast results accurately.
What do you dislike about the product?
Sometimes the system can feel a bit complex for new users, and setting up reports or automations requires some training. The interface can also be slow when handling a large volume of data, but overall the benefits outweigh these minor issues.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud helps us manage the entire sales process in one place, from lead generation to closing deals. It improves visibility into each opportunity, helps prioritize tasks, and supports better forecasting. As a result, our team can collaborate more effectively and achieve higher sales productivity.
Impressive Automation Features for New Users
What do you like best about the product?
Its capabilities and wide array of automations available.
What do you dislike about the product?
I’m a fairly new user and don’t have any negative feedback thus far
What problems is the product solving and how is that benefiting you?
Provides a single source of truth for all customer records
Salesforce Maps!
What do you like best about the product?
Does a great job of helping us figure out connectivity & hotspots in different cities around the country.
What do you dislike about the product?
We haven’t experienced anything we dislike with salesforce maps.
What problems is the product solving and how is that benefiting you?
Helps us figure out connectivity & hotspots in different cities around the country for potential new locations and pop ups.
Great for Fast Implementation, but Customization Is Costly
What do you like best about the product?
Aceleration for implementing new business
What do you dislike about the product?
The power of customization cost a lot in a long
What problems is the product solving and how is that benefiting you?
Opportunity and deals
Great Data Integration, but Not Focused on Sales Cloud
What do you like best about the product?
Integration all my data: transactional, profile, accounts
What do you dislike about the product?
Is not about sales cloud. What i dislike it is my old sytem that i need integrate
What problems is the product solving and how is that benefiting you?
Integration to improve all analysis
Great Collaboration Tool, but Setup and Customization Can Be Challenging
What do you like best about the product?
It enables all of my departments to collaborate effectively, providing a single source for data and reports.
What do you dislike about the product?
The technical setup process and learning how to customize the software can be challenging at first. It takes some time to understand all the options and configure everything to suit your needs.
What problems is the product solving and how is that benefiting you?
One of the main benefits is that now, with all departments using it, everyone can see what the business is doing on a daily basis.
Great Sales Automations, No Complaints
What do you like best about the product?
Sales automations and ease of use of the saas productjsjbsjhhshbshhshhshshhshbjshbshshhhhshbbs
What do you dislike about the product?
Nothing as of now. May be in future we might improve lightning speed
What problems is the product solving and how is that benefiting you?
Sales and invoicing
Excellent security and no negative aspects
What do you like best about the product?
The security it provides to those who have their data there
What do you dislike about the product?
There is nothing I dislike about the service.
What problems is the product solving and how is that benefiting you?
Do not maintain an expensive physical structure
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