Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Customer Operations Manager
What do you like best about the product?
Most helpful is easily accessible and low lift reporting. Business users across the platform can access various report types to answer questions.
What do you dislike about the product?
It's very difficult to keep data clean and operations rely on business users to maintain records.
What problems is the product solving and how is that benefiting you?
Ability to track the business's sales and contracts as well as customer engagement points.
Amazing product
What do you like best about the product?
We love how easy it is to use, adding in customer data is very user friendly.
What do you dislike about the product?
We don't like how hard it is to set up fields
What problems is the product solving and how is that benefiting you?
Updating and keeping track of sales data
Sales cloud is great
What do you like best about the product?
It's simple to use and organize customer information. I can't think of anything I don't like.
What do you dislike about the product?
It works well. There is nothing I dislike.
What problems is the product solving and how is that benefiting you?
Provides our users a holistic view of their accounts.
Sales Cloud is a great place to collaborate all of your customers information and interactions
What do you like best about the product?
With Sales Cloud you can manage your leads, customer interactions and opportunities all in 1 spot. Everything dixychains around your Customers Account giving you a 360 view
What do you dislike about the product?
Lead conversion can be clunky when you have messy data.
Having a better way to prevent duplicates, and proactively present duplicates to users would be great.
Having a better way to prevent duplicates, and proactively present duplicates to users would be great.
What problems is the product solving and how is that benefiting you?
Sales Cloud lets out Sales reps manage third accounts holistically.
There is no fishing in emails or tracking on spreadsheets required.
There is no fishing in emails or tracking on spreadsheets required.
Flexible product with many use cases
What do you like best about the product?
Sales cloud holds all our data in one place from business development team to executive decision makers.
What do you dislike about the product?
Learning curve can be high for first time administrators.
What problems is the product solving and how is that benefiting you?
Advancing economic development with business data in a single source.
Sales Cloud is Amazing
What do you like best about the product?
Managing the lead to opp to close pipeline.
What do you dislike about the product?
There is not too much missing. Most use cases come out of the box.
What problems is the product solving and how is that benefiting you?
Visibility into all sales functions and reporting.
Amazing got forecasting and quotes
What do you like best about the product?
Forecasting and quotes are the best. Also for contract and billing objects
What do you dislike about the product?
The quotes are not customisable and it needs conga or other app for editing
What problems is the product solving and how is that benefiting you?
It helps to track revenue and also create invoices for the clients
Salesforce has made it possible for my organization to the 21 century
What do you like best about the product?
We are able to continue our good work with using data driven decisions to expand our work.
What do you dislike about the product?
It can be intimidating at first because Salesforce is so robust.
What problems is the product solving and how is that benefiting you?
Data storing and data management
360 View of Your Customer for Sales
What do you like best about the product?
Sales Cloud captures all the relevant customer data, behaviors and engagements with your company to set up your sales team members for success and maximize your conversions. It's also incredibly user friendly and transparent. Highly recommend!
What do you dislike about the product?
It can become overly complex if not careful. There is so much data available that could potentially overwhelm users.
What problems is the product solving and how is that benefiting you?
Consolidating the customer sales journey.
Sales Cloud is an amazing product
What do you like best about the product?
Sales Cloud allows me to track different pieces of data in order to get data in real time. Sales Cloud allows forecasting and allows the business to make better decisions for things in the pipeline.
What do you dislike about the product?
Salesforce Sales Cloud can be cumbersome to maintain and keep up with all of the configurations that are required to keep the product running efficiently. It can be hard to use.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud allows me to track business sales and create reports for my business unit and business users. I am way more productive and business performance is better.
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