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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    shraddha s.

Sales cloud with AI looks promising

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Better productivity
Smooth sales pipeline experience
Revenue forecasting
What do you dislike about the product?
I would love to see it grow with chat gpt
What problems is the product solving and how is that benefiting you?
Email productivity and assignment of leads it's benefiting our sellers and marketers


    Chris L.

Sales Cloud had it all

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
The clicks-not-code philosophy makes Sales Cloud very accessible to most orgs.
What do you dislike about the product?
Permissions and visibility are complicated and only getting more so, be sure to understand the concepts well.
What problems is the product solving and how is that benefiting you?
Sales Cloud tracks all of our opportunities and prospects. It also acts as a source of truth for our customers and thus is vital to the business.


    Thomas W.

Super Low code

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
The low code capabilities of Sales Cloud are amazing
What do you dislike about the product?
Marketing Cloud intergratation - two databases - Not one plattform
What problems is the product solving and how is that benefiting you?
Sales Performance


    Juan Q.

Amazing Experience! Closing Closing!

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Reporting, Enablement, Dashboards. It makes my org more efficient at closing sales and folow up on lost opps and see why we are not converting with data instead of assumptions
What do you dislike about the product?
I really like everyhting related to sales cloud
What problems is the product solving and how is that benefiting you?
It helps my team follow up on sales and close deals


    Chirag D.

Superb product

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Awesome sales cloud features. Sales cloud make job very easy
What do you dislike about the product?
Sale cloud does not have any bad functionality. Everything is superb
What problems is the product solving and how is that benefiting you?
Our sales are growing after adapting sales cloud. We are closing more deals


    Terry B.

Salesforce rocks

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Reporting and analytics capabilities. It also standardized data to allow for insights
What do you dislike about the product?
Not many - typically it's just user adoption and not the platform itself
What problems is the product solving and how is that benefiting you?
Helping reps be more efficient


    Capital Markets

Salesforce is the best product hands down to boost your business.

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
I love that Salesforce goes beyond CRM. I have seen use cases where Salesforce has been used to manage construction projects, control contractor life cycles to structuring energy futures. Truely amazing.
What do you dislike about the product?
Governing limits is my major complaint. As well lack of access (price wise) to more full sandboxes and features such as Salesforce functions or Mulesoft. Many customers tend to be disappointed that such functionality are not available with initial cost.
What problems is the product solving and how is that benefiting you?
Salesforce sales cloud is actually quite useful for cases beyond sales. By providing almost any use case easy access to a polished framework that can be manipulated by both low code and pro code


    Scott S.

Sales cloud is wonderful

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Salesforce started with sales cloud. It's easy to use, and has had great improvements over the years. I would highly recommend this product for all sales teams.
What do you dislike about the product?
Improvements with territory manager has made it function better but it still needs some work and I hope they are able to enhance things with the next few releases.
What problems is the product solving and how is that benefiting you?
For our needs, we track conversions for sales of curriculum. It has been extremely valuable for sales leadership to truly understand our sales cycle and the needs of the school.


    Eoin D.

Brilliant

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Efficient and reliable place to house your customer data
What do you dislike about the product?
Some of the insights are not very useable
What problems is the product solving and how is that benefiting you?
It holds all our customers data


    Kelsey M.

Best decision we ever made

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Sales cloud has elevated our business experience and continues to exceed our expectations as a CRM
What do you dislike about the product?
Nothing at this time.......................
What problems is the product solving and how is that benefiting you?
Efficiencies gained through streamlined processes and better end user experiences