Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Sales cloud review
What do you like best about the product?
Tools were really helpful and it is very user friendly. There are many integrations with salesforce is a great addition. I am unsure about other competitors as i was unable to test them.
What do you dislike about the product?
One of the biggest "cons" would be the cost. It certainly made it less appealing. With some instances there was a slower performance. Additional money has to be spent on some 3rd party apps to have a truly complete system
What problems is the product solving and how is that benefiting you?
We need to integrate everyone's work into one location. We need to centralize all the data for the employees to share. We needed a way to standardize all forms and processes. Salesforce will allow us to leverage that so everyone can continuity in the services we provide
Helps a lot for a rapid grow
What do you like best about the product?
Very well designed and highly customizable user interface really makes difference. It helped a lot when optimizing sales processes during the unexpected growth periods of a couple years back. Not only smoothen the link between front, back and warehouse services it also provides accurate data on each step.
What do you dislike about the product?
Compared to many other CRM solutions out there it feels a bit pricy if you are not getting most out of it. Apart from that customer service could sometimes be frustrating.
What problems is the product solving and how is that benefiting you?
Streamlining the sales processes between sales team, warehouse, inventory tracking, pricing, quoting. Sales managers feel more comfortable providing quotes customers and marketing team generates more leads.
My experience as developer for sales cloud
What do you like best about the product?
SalesForce sales cloud provides developers with the flexibility and tools needed to build custom sales applications that meet the unique needs of their customers.
What do you dislike about the product?
Need more customization features. SalesForce Sales Cloud need some areas for improvement from a developer perspective, need ability to customize certain features such as workflows and reports.
What problems is the product solving and how is that benefiting you?
As as Developers, Sales Cloud help us to build custom workflows and automation that help sales teams to work more efficiently and close deals faster. Sales Cloud provides a range of integration tools and APIs that allow developers to connect with other applications, such as ERP systems .Sales Cloud provides businesses with tools to track and manage leads, ensuring that sales teams can follow up with prospects in a timely and effective manner.
Great Tool for your Sales Organization!
What do you like best about the product?
I love how it gives me a holistic view of all of our clients while also providing the ability to dive in deeper and see the history of each account, contact, etc.
What do you dislike about the product?
There's nothing that I would really say I dislike about Sales cloud. I think I can definitely take more advantage of all the available features, especially after attending the various sessions at the world tour.
What problems is the product solving and how is that benefiting you?
Who are my customers?
What industries are they in?
What opportunities are in my pipeline?
What opportunities can I uncover?
What conversations have I had with clients?
What industries are they in?
What opportunities are in my pipeline?
What opportunities can I uncover?
What conversations have I had with clients?
The most powerful CRM on the market
What do you like best about the product?
Sales Cloud is the industry leader in CRMs, there is an extensive community of users, experts, certifications, developers. There are so many resources that make learning easier, and getting help smoother.
What do you dislike about the product?
Products can be confusing because of name changes and there are a lot of additional add-ons so keeping track can be difficult. Thankfully there are tons of resources available for learning.
What problems is the product solving and how is that benefiting you?
Sales Cloud helps our clients run their business. Manage customers, record sales activity and use MCAE to keep in touch with customers in a personalized and strategic manner.
Sales made easier
What do you like best about the product?
Sales Cloud helps keep control of my internal sales process and stay on the same page across my entire team. We rely on Sales Cloud to make business happen
What do you dislike about the product?
Can be slightly buggy and cumbersome to use at times
What problems is the product solving and how is that benefiting you?
It's allowing our business to track our customers and accounts seamlessly across our organization.
Salesforce - Sales Cloud
What do you like best about the product?
I love using Sales Cloud. It is user friendly, helps automate processes, and helps me track my progress and create a clean pipeline. Real time tracking helps build deeper connections and take deals to the next phase.
What do you dislike about the product?
Like with anything else, licenses are expensive therefore budget considerations are required. However, the ROI speaks for itself. Sales cloud is key driver to sales team success!
What problems is the product solving and how is that benefiting you?
Tracking sales territory, sales rep activities, on target revenue and much more! Can't wait for the Tableau Einstein GPT function to go GA and streamline processes.
Sales force cloud review
What do you like best about the product?
Everything is easy to use out of the box and has a lot of different features.
What do you dislike about the product?
It can be a little difficult implementing more complicated processes into the system without Salesforce experts.
What problems is the product solving and how is that benefiting you?
All of our data is accessible on one point.
Developer
What do you like best about the product?
Streamlined the sales processs. Made lousy day to day work standard.
What do you dislike about the product?
Not much so far. It needs a bit learning effort
What problems is the product solving and how is that benefiting you?
Streamline sales processes
Sales cloud helps manage my org data
What do you like best about the product?
Multi channel access. Easy to customize
What do you dislike about the product?
Email file size limits too small. Email integration with outlook.
What problems is the product solving and how is that benefiting you?
Pre sales, post sales and operations. All in one application. Customer 350.
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