Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Best CRM available in 2023
What do you like best about the product?
Functionality at it's best
Great software
Great trailblazers
Best support
Power of AI
Probably the best sales CRM available in the market right now
Great software
Great trailblazers
Best support
Power of AI
Probably the best sales CRM available in the market right now
What do you dislike about the product?
It's a bit pricey as compared to the other products available in the market
What problems is the product solving and how is that benefiting you?
Tonnes of Excel related and data related problems
Review of Sales Cloud by an admin
What do you like best about the product?
I personally like the customization you can add to make it easier for your reps to input and forecast their deals
What do you dislike about the product?
The fact you can't put accounts, contacts and assets on the same report easily.
What problems is the product solving and how is that benefiting you?
Easily tracking deals, forecasting, and finding customer data
It the most powerfull sales tool I’ve ever seen
What do you like best about the product?
Sales tracability, pipeline and reporting It gives me a clear view of every opportunity and helps my team collaborate effectively to close deals faster.
What do you dislike about the product?
Sometimes it feels a bit complex to configure or customize without admin support.
What problems is the product solving and how is that benefiting you?
Follow up the forecast and define the sales strategy
Easy to match company expectations
What do you like best about the product?
Easy to configure without need for massive hard coding. Only some automations needing coding support from our partner.
Scalability.
Support from Finland Salesforce organization has been great
Scalability.
Support from Finland Salesforce organization has been great
What do you dislike about the product?
UI is user friendly but outlook could be bit more modern.
What problems is the product solving and how is that benefiting you?
Creating better understanding of accounts for our cross functional teams
The Best CRM on the planet.
What do you like best about the product?
Getting the real 360 on our customes and making our employees daily life much easier and more fun!
What do you dislike about the product?
Too many great features to learn and too few time to implement those 😀
What problems is the product solving and how is that benefiting you?
The whole sales cycle, from lead generation to lead validation and to the actual sales process with opportunities.
Salescloud for managing robust pipeline
What do you like best about the product?
Salescloud can be used OOB to manage pipeline of any organization. It helps sales team to manage their opportunities and collaborate with colleagues and customers in a whole new way with the introduction of co-pilot or AI. Super excited to introduce new CRM+AI in our organization.
What do you dislike about the product?
Nothing that I can think of. Have been using for more than 15 years and it has evolved into a better product since then
What problems is the product solving and how is that benefiting you?
Analysts and pipeline management
Helps sales team to world better
What do you like best about the product?
The interface, very easy to use and to manager all your opoortunties and sashboards at The same time.
Ir sincronize with your Outlook, Gmail and teams, very good tool
Ir sincronize with your Outlook, Gmail and teams, very good tool
What do you dislike about the product?
Sometimes It is slow in loading The Pagés and the new features are not included in the básic lucense.
What problems is the product solving and how is that benefiting you?
My team of sales perdón work better and synched now
Effective and Efficient
What do you like best about the product?
As a SDR manager, sales cloud helps keep my SDRs get to the customer quickly and set, well-qualified meetings our sales account executives.
What do you dislike about the product?
Not so much a dislike, but an area for improvement. Making dashboards more easily creatable and "clickable." (Similar to how easy it is to create a dashboard in Data cloud.)
What problems is the product solving and how is that benefiting you?
Understand the lead conversion for the SDRs accurately and I really like the ability to track the opportunities that resulted from a SDR meeting.
Sales cloud is the road to success
What do you like best about the product?
The ease of use of the tool and it's automation capabilities. It paves the way for the sales rep to become super efficient and helps them achieve their quotas.
What do you dislike about the product?
Sometimes too much customization puts some barriers in the way. The implementation team has to be careful with this and make sure they are removing unnecessary steps.
What problems is the product solving and how is that benefiting you?
It is expediting the entire sales process. From lead qualification to opportunity approval processes. The sales reps are so much more productive.
Global CRM Business Analyst
What do you like best about the product?
I like the flexibility to be able to customize Salesforce Sales Cloud to fit my business needs. I also like that lightning is mobile friendly and you can view reports and dashboard on your phone or tablet.
What do you dislike about the product?
During the transition from Salesforce Classic to Salesforce Lightning some of the layouts can feel more restrictive where information that was previously easily viewed in Classic is hidden or takes more clicks to access.
What problems is the product solving and how is that benefiting you?
One of the problems Salesforce is helping us solve is Quote approval management. That is benefiting us by streamline the quote request process and adding an approval process to ensure we are providing the best service to our customers. Previous this process was done manually with spreadsheets, emails, voice mails with no way to look at the history.
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