Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Strategic HRBP - Client Growth & People Success
What do you like best about the product?
One of the easiest and most optimized platform to use. The features in the salesforce and it's support system are truly remarkable. The platform makes is it easy manage all the tasks.
What do you dislike about the product?
There is nothing to dislike about it. I can do all the things I need on it. The updates provided by the support team has left nothing to dislike to about the platform.
What problems is the product solving and how is that benefiting you?
It gives amazing lead management tools which has increased sales productivity in our company. Great Analytics provided by Salesforce helped us optimized our approach to the target audience. End-to-end sales are just easy with it.
Easy to use and configure crm
What do you like best about the product?
It is beneficial for a user who wants to sale his product in the market as it make the sales process much easier and help the user to provide the best experience to the customer using predefined sales process. It provides support at each steps of selling a product i.e from marketing to customer care support sales cloud have easy and handy way of doing things.
What do you dislike about the product?
Particularly there is nothing I dislike about sales cloud but yes it can be considered that It needs specialised training for a user to understand the full process of the sales cloud and the sandbox provided with the production org are slow and have low space which makes it difficult to develop and test using bulk data.
What problems is the product solving and how is that benefiting you?
Earlier it was a difficult task to create a product which can efficiently handle the sales process which indcules generating an opportunity ,find customers to buy it, quoting an amount and that handle the whole process from invoicing to shipping but now sales cloud provides a standard process for sales of product and if we need to customise our sales process then the customisation is easily possible with point and click tool. Also it's easy to track the sales performance with easy to create report and dashboard.
Salesforce Certified Developer Review
What do you like best about the product?
It's a very amazing and simple tool business can use to improve their sales and revenue, it can be easily configured according to specific business solutions, and sales cloud have many products like CRM, CPQ etc which can really help user in their sales.
What do you dislike about the product?
There is nothing to dislike, but when there is api version difference then error is not occure in good maner which is hard to debug and resolve, global component can not be deleted
What problems is the product solving and how is that benefiting you?
It helps business to move from old and slow legacy systems to fast pace sales process and integration of their legacy system to new sales process.
Lead to Cash process becomes so smooth and fast that will generate revenue and profits for their businesses
Lead to Cash process becomes so smooth and fast that will generate revenue and profits for their businesses
Sales Cloud is an easy to configure platform with a clean user interface.
What do you like best about the product?
It is easy to configure and has some general sales functionality that allows for quicker implementation.
What do you dislike about the product?
There are so many different products in the SF family, Sales cloud NEEDS to have the Analytics included in the product instead of it being a catalog of add on's that continue to increase the cost. It gives an overall bad perception of the tool when we have to continually ask for additional budget to be able to provide the basic expected analytics in a corporate environment.
What problems is the product solving and how is that benefiting you?
It is allowing us to create a single sales process that gives a better look at the pipeline, and our customers and allows for better cross-selling. It also is supporting our sales professionals in providing an easier tool that can be used on the go to capture the insights that we need to be able to provide the level of service that our customers deserve.
Sales Cloud for Non-Profits is a WIN!
What do you like best about the product?
Centralized and Organized Data: Salesforce Sales Cloud allows sales team members to have all their customer data, contacts, and opportunities stored in one centralized location. This makes it easier to access and update information, ensuring that everyone has the most up-to-date data at their fingertips. It helps in organizing and managing sales leads, contacts, and accounts efficiently.
What do you dislike about the product?
Complexity and Learning Curve: Salesforce Sales Cloud is a powerful and feature-rich platform, but its extensive capabilities can make it complex to navigate and use. Sales team members may require time and training to become proficient in using all the available features effectively.
What problems is the product solving and how is that benefiting you?
Efficient Lead Management: Sales Cloud provides tools and features to manage leads effectively. Sales team members can track and prioritize leads, assign follow-up tasks, and set reminders. This helps streamline the lead management process, ensuring that no potential opportunities fall through the cracks.
Having all customer requirements at one place with ability to customize everything
What do you like best about the product?
It helps in managing all needs of the customer at one place and it allows us to customize everything according to customer individaul needs and it has pre built features for customers that want to use existing functionality which provide all buisness perspectives.
What do you dislike about the product?
Sales cloud is costly in terms of buying licences and maintaing them. Also sometimes the featues take a lot of time to implement which is a tedious job to do.
What problems is the product solving and how is that benefiting you?
It provides automation tools to allow faster and easy ways of automating functionalities, It helped me to allow introducing complex automation featues which are done by sales cloud very easily.
All best tools for managing customer in one place.
What do you like best about the product?
We can store all customers data at one place to analyse sales and customer feedback.It also provide prebuild feature or tools for sales.we can also marketing our products with sales cloud. It is analyse customers and provide its best.
What do you dislike about the product?
Salesforce cloud is costly in terms of buying licence and also there are some limitations like storage, cpu and production is not same as development environment
What problems is the product solving and how is that benefiting you?
It is easier to customise based on product.it provide prebuild feature and tools so,we do not need to higher more developers for developing product using sales cloud.
Empowering and Unleashing the Power of Sales Automation and Customer Engagement
What do you like best about the product?
One of the standout features of Salesforce Sales Cloud Suite is its comprehensive lead management system. It helps in efficiently capture, track, and nurture leads throughout the entire sales cycle. The suite's intuitive interface and advanced automation capabilities streamline processes, saving time and improving productivity. This empowers sales teams to focus on building meaningful customer relationships and driving revenue growth.
What do you dislike about the product?
One potential drawback or I can say setback of Salesforce Sales Cloud Suite is its pricing structure, which is relatively high another one I can say Sometimes it's bit difficult to connect Salesforce Sales Cloud Suite with other systems or applications. The process of setting up these connections can be complex and may require technical knowledge or help from Salesforce support
What problems is the product solving and how is that benefiting you?
It solves various sales-related challenges such as lead management, opportunity tracking, and sales process automation and some of the benefits are improved efficiency, streamlined workflows, enhanced customer engagement, and better visibility into sales activities, leading to increased productivity and revenue growth
CPQ, Advanced Approvals, Sales Cloud
What do you like best about the product?
Lead Conversions;
Sales processes;
CPQ Custom Script;
Line editor;
Sales processes;
CPQ Custom Script;
Line editor;
What do you dislike about the product?
It was difficult to figure out with CPQ package at the beginning;
What problems is the product solving and how is that benefiting you?
If we take Line Editor -> place where you can find needed information about quote/products; opportunity to modify displayed fields;
Best Customer Relationship Management Software
What do you like best about the product?
Salesforce is the one of the greatest and best customer relationship maagement software, it has a lot of usefull features and easy to use, in Salesforce you can integrate a lot of usefull features which is important to work with your customers.
What do you dislike about the product?
I think the price is too high for a small company. Also, it will be better if the UI will better to see and beautiful. Everything else is good
What problems is the product solving and how is that benefiting you?
We are a digital bank, and we are using Salesforce to manage our customers, their accounts and sales information. Salesforce is a useful and powerful application.
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