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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Retail

Best in Class customer service

  • August 24, 2023
  • Review provided by G2

What do you like best about the product?
Excellent lead and opportunity tracking warehouse
What do you dislike about the product?
App integration accross email platforms Outlook and Gmail
What problems is the product solving and how is that benefiting you?
It helps me to track customer opportunities by size of opportunity and timeline. It is also building a historical database of activity by lead and customer


    Gina C.

Very useful, very powerful, very integrated but can get very expensive

  • August 24, 2023
  • Review provided by G2

What do you like best about the product?
Good platform for creating dashboards and reports for tracking sales funnel from prospect through to client. Dashboard capabilities are good enough for tracking multiple funnel stages, regions, etc.
What do you dislike about the product?
Linking data from various objects within the platform is not very straight-forward; support (client services) is often required when you want to do something more custom.
What problems is the product solving and how is that benefiting you?
SF Cloud helps us keep track of all sales and allows us to track product lines and services both individually and cumulatively. The dashboard capability enables a visual interpretation of where the organization is against goal at all times.


    Translation and Localization

Easy to use and salesforce always provide trailheads that is very usefull

  • August 24, 2023
  • Review provided by G2

What do you like best about the product?
Easy to use, OOTB processes (flows, VR, lead covertion) , who can be customized very easy so sales team can do it
What do you dislike about the product?
nothing yet, just some technical improvements like mass profile update but its more related to all sfdc
What problems is the product solving and how is that benefiting you?
CRM basically, all our customers are in salesforce and we follow all the lead, opportunity, account, contact process, helping with reports all the data understanding


    Environmental Services

Salesforce Maps

  • August 24, 2023
  • Review provided by G2

What do you like best about the product?
Ease of access to customer accounts and their and their services compared to our old system
What do you dislike about the product?
Learning curve however that was due to our implementation
What problems is the product solving and how is that benefiting you?
We're still pretty new to the system so it's basic reporting information right now


    Manufacturing

Salesforce Sales Cloud - Best CRM for any Organisation Size

  • August 24, 2023
  • Review provided by G2

What do you like best about the product?
Salesforce Sales Cloud has been the backbone of our organisation. We have been using salesforce for storing customer data, running automation using flows, web to lead, customisations using APEX and every possible feature that helps us running business.
What do you dislike about the product?
I would say the License cost for per user is higher if its lowered than even smaller organizations can also adopt. Even we want to expand but the cost is too much.
What problems is the product solving and how is that benefiting you?
Salesforce is a integral part of my routine. I am certified in Salesforce and it has helped our organisation in tracking leads, opportunities , accounts, contacts and alot more. I cant even imagine my organisation function without Sales Cloud.


    Manoj M.

Powerfull Tool For Sales Industry

  • August 24, 2023
  • Review provided by G2

What do you like best about the product?
Salesforce Sales process make sales very simple and very organise for a sales excutive.
1. Always helps to excutive to follow alined process
2. Helps in day activity planing
and more features which can really help.
What do you dislike about the product?
There is nothing as such in my dislike list, always keeps me upto date with amazing updates which i can think off.
What problems is the product solving and how is that benefiting you?
It helps or directs sales excutive to maintain there day to day activity and keep there self upto dated and also they can easly track there performance


    Mau W.

Powerful Database & workflow tool

  • August 22, 2023
  • Review provided by G2

What do you like best about the product?
Sales Cloud has a lot of great out of the box functionality. We like the ability to customize the software to fit our specific needs. It has helped us alot by automating mundane tasks for our users
What do you dislike about the product?
Depending on your needs it might be overkill. The software platform is mulitfaceted and can do a lot. it could be overwhelming if you only need a simple solution.
What problems is the product solving and how is that benefiting you?
Its being used as the centralized hub for storing information about our clients. it allows executives from around the company to get insights about our clients regarding which services they are using and where any gaps are in our product offerings.


    Kishan D.

Salesforce Sales Cloud,

  • August 22, 2023
  • Review provided by G2

What do you like best about the product?
Salesforce Sales Cloud is a fully customized SaaS and Paas platform where it provides many functionalities like CRM(Consumer Relationship Management), SMTP(Simple Mail Transfer Protocol), HTTP(Hyper Text Transfer Protocol Request), CMS(Content Management System), etc. It provides leverage to use their functionality by using drag and drop, and admins settings also in the developer edition we can code and customize most of the functions.
What do you dislike about the product?
Salesforce Sales Cloud sometime takes too much time to load. Also the UI it provides are very simple which is sometime boring.
What problems is the product solving and how is that benefiting you?
Salesforce is solving a very big problem nowadays. It gives maximum functionality and charges according to uses, not the size it is taking. it is Saas and Paas as well which gives customization in most of the area.


    Sunny J.

It is the best CRM software or tool currently available in the market

  • August 14, 2023
  • Review provided by G2

What do you like best about the product?
It is the best CRM software or tool currently available in the market for any sales, support, service or anyothers industry need customer relationship management.
What do you dislike about the product?
Salesforce sales cloud has all the features which should be there for sales based industry, without any dislike
What problems is the product solving and how is that benefiting you?
It is the best CRM software or tool currently available in the market , for sales management, service management etc


    Mia P.

Let's Go Salesforce!

  • August 08, 2023
  • Review provided by G2

What do you like best about the product?
I like the platform since it has all the necessary details I need for qualication. It makes me knowledgeable when it comes to prospecting and also makes me easier to work with my leads,
What do you dislike about the product?
I had this experience sometimes it's unresponsive and unable to save logs and initiate tasks and also during conversion, multiple task is created under Account tab and Opportuity tab. My team usually create ticket for this to be resolved.
What problems is the product solving and how is that benefiting you?
Salesforce solved all I need to know when it comes to checking prospects. I have the visibility to check on duplicate leads through Smart Search and it makes more efficient and effective when qualifying prospects.