Agentforce Sales
Salesforce, Inc.External reviews
10,027 reviews
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External reviews are not included in the AWS star rating for the product.
Sales cloud is amazing.
What do you like best about the product?
We have used it for 10 years now, we started small and we are doing amazing while we moved from direct to consumer to direct to busienss and sales cloud was set in stone amazing product.
What do you dislike about the product?
I will not be able to find any, it never went done on us in last 10 years. Transition to lightning was little bit of pain but you cannot complain since there were alternatives.
What problems is the product solving and how is that benefiting you?
Shorten our sales cycle to start with, automated subscription, document validation, lead capture and nurture was one of the best thing we did with salesforce. So
Great sales product
What do you like best about the product?
It's a great product that helps transform our sales organization
What do you dislike about the product?
Sometimes confusing to find a path to unlock revenue
What problems is the product solving and how is that benefiting you?
Customer engagement
Non Profit of the Year
What do you like best about the product?
I love having our data easily accessible to show to funders and potential partners in sf city government.
What do you dislike about the product?
Trying to develop as a non profit when we do not have a web developer role
What problems is the product solving and how is that benefiting you?
mass emailing program participants
Best CRM for all your business needs!
What do you like best about the product?
I have been using Salesforce for work for the last 8-9 years and I think it's the most flexible software which keeps improving three times a year. I've seen competitors switch to Salesforce and their adoption rates increased! So pleased to use it work and implement it for customers.
What do you dislike about the product?
Nothing really! It just matters that it's implemented correctly. Other than that I think it's a great platform.
What problems is the product solving and how is that benefiting you?
Help log opportunities, time tracking, personal management, PTO tracking, measure utilization.
Sales cloud rocks
What do you like best about the product?
Everything the sales teams need in one place
What do you dislike about the product?
So far everything has been working well. The biggest challenge will be implementing AI
What problems is the product solving and how is that benefiting you?
Using for opportunity tracking for opportunities and revenue splits for onboarding management
Not just CRM - Entire Platform
What do you like best about the product?
Sales Cloud is simply a piece of the entire Salesforce Ecosystem ecosystem. With AI now part of that ecosystem, Sales Cloud gives significant power to business success
What do you dislike about the product?
The Mobile tool needs improvement. They have made great strides - and even recently - but more control over offline sync and configuration would be huge.
What problems is the product solving and how is that benefiting you?
Maintaining customer relationships is critical. Sales Cloud is central to ensuring that happens in a meaningful yet intuatige way. Connections to additional apps are also beneficial.
Sales acceleration with Salesforce Sales Cloud
What do you like best about the product?
Continuous improvement and scalability. Easy to learn and user friendly. Fast solutions and wonderful guidance.
Easy to adopt for business and it really helps
Easy to adopt for business and it really helps
What do you dislike about the product?
Nothing. It is really amazing. No cons to say
What problems is the product solving and how is that benefiting you?
Forecast and predictions. Reports and dashboards. Easily configurable. Scalability and adoptable. Lead scoring and lead to case process improvement and customer
Customize to your every need!
What do you like best about the product?
I love the fact that I can fulfill all of my sales teams needs. If they can dream it, then I can build it with the Salesforce platform. Salesforce adapts to your business process.
What do you dislike about the product?
Too many fir cost upgrades. I wish all of the capabilities were GA. They are constantly trying to sell me a new product. However, this also means there are a lot of upgrades available.
What problems is the product solving and how is that benefiting you?
Salesforce helps us target the reps to focus on. I am really excited for the expanded functionality with generative AI.
Increase Productivity
What do you like best about the product?
Sales Cloud enables users to sell more efficiently and keeps customer data in sync.
What do you dislike about the product?
The only downside I can think of is that some orgs rely on external data and you may need to connect to antiquated systems to pull it in.
What problems is the product solving and how is that benefiting you?
It solves the problem of not having a single source of truth into sales agency's book of business
Consultant
What do you like best about the product?
Having all our processes and sales people in one system to generate the data we need to analyze and achieve our outcomes.
What do you dislike about the product?
If anything, it's the maintenance. You need to make sure the tool is up to date and relevant.
What problems is the product solving and how is that benefiting you?
Having one source of truth!
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