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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Manufacturing

Enables cross channel sales insight with commerce

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
We use both sales cloud and commerce from Salesforce, the best part is the ability to share objects and therefore data across multiple sales channels from CRM and commerce.
What do you dislike about the product?
Cost is definitely high, considering sales analytics is not included and require separate license. For company that focus on data and AI, it really should be part of the same license offering.
What problems is the product solving and how is that benefiting you?
Solve the problem of retrieving customer and acvount information in one places, instead of individual spreadsheets, saved on sales personnel's individual devices. That enables commerce to ultilize the information without additional data gathering


    Sanjay R.

Sales cloud review

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
A lot of innovative features and good Sales operation guidelines but for smaller organization and medium sized organizations it may be expensive
What do you dislike about the product?
Expensive as more salesforce people come onboard
What problems is the product solving and how is that benefiting you?
Action tracking lead scoring and quick turnaround help


    Keith H.

Automated our sales process

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Sales Cloud allowed us to collaborate easily and track our sales pipeline as our business began to grow
What do you dislike about the product?
Reports and dashboards are a bit limited but there are enough sales-specific dashboards to get started with
What problems is the product solving and how is that benefiting you?
Managing sales customers and pipelines


    Information Technology and Services

Salesforce Sales Cloud

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
The forecasting capabilities are able to provide accurate insights. Teams spend less time trying to understand the data, which opens up their time and improve productivity.
What do you dislike about the product?
The biggest downside is the high price with Salesforce Salea Cloud. On top of that, there are some instances that require add-ons, which also increases the total price.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud helps track our revenue from all of our channel partners on how well each one is doing and who is performing the best to be grouped in a certain partner tier.


    Higher Education

Helpful for someone new to sales force

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
As a person taking over as a new product manager with no previous experience in sales force, sales cloud has been easy to understand and very user friendly.
What do you dislike about the product?
Complexities in integrations. There is no one stop view for all the users that acts like a home page
What problems is the product solving and how is that benefiting you?
It's helping us get a good overview of the funnel to predict our revenue


    Kyse Q.

Well flushed out product, ton of capability, but takes times to scale to large organizational goals

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
How it's always being made better through development and acquisitions
What do you dislike about the product?
Inability to quickly and dynamically work with data outside of the Sf ecosystem. Increasing data redundancy, cost, and time to deliver
What problems is the product solving and how is that benefiting you?
Order channel optimization


    Stephen L.

Great experience

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
What I like best about the Salesforce Sales cloud is the CRM and Sales Analytics.
What do you dislike about the product?
Salesforce Sales Cloud could be more attractive for user around cost and security
What problems is the product solving and how is that benefiting you?
Salesforce is helping me sell CRM and customer relationships


    Saad R.

Salesforce Sales Cloud for the Win!

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Ability to integrate data across the platform and to deliver quick insights to sales
What do you dislike about the product?
The licensing model and needing to purchase so many add ons separately
What problems is the product solving and how is that benefiting you?
Giving a better look into the customer


    Kasia K.

Close deals faster!

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
I think the biggest strength of Sales Cloud is that it is based on years of Salesforce's experience in how to sell. Many companies can rely on salesforce's guidelines and standard processes.
What do you dislike about the product?
Sometimes it can be a bit too complex and overwhelming for firms where sales processes are not that developed.
What problems is the product solving and how is that benefiting you?
One source of truth about the relationship with a client


    Jagjot S.

Great tool to capture sales motion

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
The new einstien features with the recent launches
What do you dislike about the product?
Need more seamless connectivity with tableau
What problems is the product solving and how is that benefiting you?
Solving visibility into sales the sales motion