Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Great Data Integration, but Complex Object Relationships in Salesforce
What do you like best about the product?
Salesforce keeps all our data in one place and connects to most external systems
What do you dislike about the product?
Sometimes the object model relationship is difficult to map and manage with managed packages custom objects
What problems is the product solving and how is that benefiting you?
Reporting and visibility
Sales reporting
Lead gen attribution
Case
Overall data and infrastructure
Sales reporting
Lead gen attribution
Case
Overall data and infrastructure
Versatile but Occasionally Unreliable
What do you like best about the product?
The versatility of use. It’s accessible from
Anywhere
Anywhere
What do you dislike about the product?
Sometimes it’s not functioning properly. Occasionally we have lag time on linked info
What problems is the product solving and how is that benefiting you?
It allows our teams to work remotely and still access data
Improvement of Commercial Efficiency, Configuration Challenges
What do you like best about the product?
I appreciate how Salesforce Sales Cloud makes salespeople much more efficient and improves productivity. I am also very pleased with how it works overall, especially regarding the agency force part.
What do you dislike about the product?
I find that the initial setup of Salesforce Sales Cloud is difficult, especially when scaling. Additionally, I would like to have cheaper prices, especially for the agency force part.
What problems is the product solving and how is that benefiting you?
The salespeople are much more efficient and I have an increase in productivity thanks to Salesforce Sales Cloud.
Outstanding Forecasting and 360-Degree Customer View
What do you like best about the product?
Everything about it stands out to me, especially the forecasting features and the comprehensive 360-degree view it provides of our customers and pipeline.
What do you dislike about the product?
I don't think there is anything I dislike. In fact, I love it. I'm a heavy user.
What problems is the product solving and how is that benefiting you?
The platform offers useful features for account visibility and campaign management. I find it straightforward to monitor my accounts and oversee campaigns, which helps me stay organized and informed.
Pleasant and helpful
What do you like best about the product?
Data cloud where we can host dara and it integrates
What do you dislike about the product?
Too much into ecosystem locked in , it needs to be more open configurable
What problems is the product solving and how is that benefiting you?
Unlocking user experienxes
Great for Managing Customers and Predicting Sales
What do you like best about the product?
Manage customers, lead and opportunities. Also predict sales.
What do you dislike about the product?
Everything is perfect. But nothing to share at this time but love raise a concern in future by creating a case
What problems is the product solving and how is that benefiting you?
Integrate Agent for sales and getting feedback and direction.
Great for Leads, but Slow Performance and Reporting
What do you like best about the product?
Leads and opportunities, account and contract
What do you dislike about the product?
Slow and reporting, analytics and proactive
What problems is the product solving and how is that benefiting you?
Nooooooo
Great Experience, Nothing to Dislike u
What do you like best about the product?
Nice I used it for manage opportunities and leads this is
What do you dislike about the product?
Nothing good tool I recommend this to this amazing.
What problems is the product solving and how is that benefiting you?
Tony Anil opportunity management and lead management
Intuitive and Powerful for Marketing
What do you like best about the product?
I really like that the setup is not complicated and that it is very intuitive. Additionally, I find benefits in the increase in sales that I achieve thanks to the capabilities of sending mass campaigns. The ease of integration with platforms like Meta and the availability of data are aspects that I truly appreciate, along with the segmentation and connection with various channels. The seamless integration with other tools also adds a lot of value for me.
What do you dislike about the product?
I wish for all the tools to be unified in a single dashboard.
What problems is the product solving and how is that benefiting you?
I solve problems related to sending mass campaigns, which benefits with an increase in sales.
Effortless Setup, Boosts Sales Performance
What do you like best about the product?
I appreciate the ease of implementation and how robust Salesforce Sales Cloud is in supporting the sales team. Its features and capabilities effectively increase sales and improve customer service experience. I'm impressed with how seamlessly it integrates with tools like SAP and Tableau, enhancing our workflow.
What do you dislike about the product?
Nothing
What problems is the product solving and how is that benefiting you?
I find the product increases our sales and churn rate management, enhancing customer service and supporting the sales team effectively.
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