Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Centralize data for better decision making
What do you like best about the product?
Keeps all the day in one place, makes it easy for all of sales org to track activities easily
What do you dislike about the product?
Organization may operate differently and need some learning, it's largely for the betterment
What problems is the product solving and how is that benefiting you?
Multiple tools and decentralized data
It can do it if you can
What do you like best about the product?
The functionality and flexibility is incredible and there really isn't much else in the industry that can match its support and scale. You will, however, pay for that scale.
What do you dislike about the product?
The amount of add-ons necessary to do everything you need can be frustrating.
Often those add-ons are presumed functionality that come at additional cost.
That can hurt a small company and hold up a critical build.
Often those add-ons are presumed functionality that come at additional cost.
That can hurt a small company and hold up a critical build.
What problems is the product solving and how is that benefiting you?
Our company has struggled to make this data accessible to the executive team more readily. Now, all stakeholder have access to the data, and understand the process more cleanly.
Help guide and clarify best of customer culture relationship changes
What do you like best about the product?
Help guide and clarify best of customer culture behavior, giving tool, agility and data to teams get the most of relationship. Really a solution to get opportunities running.
What do you dislike about the product?
The offline app usage for some type of business could ve a challenge and for sure this is something that still a pain points in same regions of the world, like Brazil.
What problems is the product solving and how is that benefiting you?
Data capturing, centralization and analysis are the most use for the foundation, get the best structured fields about clients and register iterations for later understanding
Incredible platform
What do you like best about the product?
Sales is a amazing platform and open a great opportunity for the team
What do you dislike about the product?
The connection with marketing cloud is very poor
What problems is the product solving and how is that benefiting you?
Gives a powerful tool to the comercial team to deal correctly the opportunity that they have.
Salesforce Sales Cloud
What do you like best about the product?
I love how there are so many things we can integrate into the Salesforce Sales Cloud. It provides insane amounts of customization so I can tailor make the look and feel to my company's needs.
What do you dislike about the product?
While it is worth the money, it is a very pricey product.
What problems is the product solving and how is that benefiting you?
In banking, the CRM allows us to access all of our custom account information with ease.
Increase in sales!
What do you like best about the product?
It's so easy to track my leads and set up appointments
What do you dislike about the product?
Some screens are too busy. I wish the UI was cleaner
What problems is the product solving and how is that benefiting you?
Helps me keep track of my leads and appointments all in one place
New Team Adoption
What do you like best about the product?
The ability to gather pipeline data to make more informed decesions is so critical in todays data centric world.
What do you dislike about the product?
Not a Sales Cloud issue but change management is so critical to implementaion success.
What problems is the product solving and how is that benefiting you?
Process flow and standardization
CEO
What do you like best about the product?
Crm. I like being able to contact all of my potential customers. I like the Forecasting model.
What do you dislike about the product?
Not knowing what else is available. I have been a customer of sales force for many years. I do not know what else is available that is included.
What problems is the product solving and how is that benefiting you?
Sales force clouds allows me to have better contact with my customers. Potential do not drop in the process.
Good 360 customer perspective
What do you like best about the product?
Unfied experience of the customer and all activity
What do you dislike about the product?
The cost is too expensive for a small business
What problems is the product solving and how is that benefiting you?
We can connect data from multiple sources I to our crm
The 360 view
What do you like best about the product?
Sales cloud is simply the best solution to understand the customer.
What do you dislike about the product?
The integrations with legacy system could be easier.
What problems is the product solving and how is that benefiting you?
The best business pipeline and all communications in one place
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