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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Shashi S.

Centralize data for better decision making

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Keeps all the day in one place, makes it easy for all of sales org to track activities easily
What do you dislike about the product?
Organization may operate differently and need some learning, it's largely for the betterment
What problems is the product solving and how is that benefiting you?
Multiple tools and decentralized data


    Stephen H.

It can do it if you can

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
The functionality and flexibility is incredible and there really isn't much else in the industry that can match its support and scale. You will, however, pay for that scale.
What do you dislike about the product?
The amount of add-ons necessary to do everything you need can be frustrating.

Often those add-ons are presumed functionality that come at additional cost.

That can hurt a small company and hold up a critical build.
What problems is the product solving and how is that benefiting you?
Our company has struggled to make this data accessible to the executive team more readily. Now, all stakeholder have access to the data, and understand the process more cleanly.


    Rafael A.

Help guide and clarify best of customer culture relationship changes

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Help guide and clarify best of customer culture behavior, giving tool, agility and data to teams get the most of relationship. Really a solution to get opportunities running.
What do you dislike about the product?
The offline app usage for some type of business could ve a challenge and for sure this is something that still a pain points in same regions of the world, like Brazil.
What problems is the product solving and how is that benefiting you?
Data capturing, centralization and analysis are the most use for the foundation, get the best structured fields about clients and register iterations for later understanding


    Enrique O.

Incredible platform

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Sales is a amazing platform and open a great opportunity for the team
What do you dislike about the product?
The connection with marketing cloud is very poor
What problems is the product solving and how is that benefiting you?
Gives a powerful tool to the comercial team to deal correctly the opportunity that they have.


    Christopher H.

Salesforce Sales Cloud

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
I love how there are so many things we can integrate into the Salesforce Sales Cloud. It provides insane amounts of customization so I can tailor make the look and feel to my company's needs.
What do you dislike about the product?
While it is worth the money, it is a very pricey product.
What problems is the product solving and how is that benefiting you?
In banking, the CRM allows us to access all of our custom account information with ease.


    Katie H.

Increase in sales!

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
It's so easy to track my leads and set up appointments
What do you dislike about the product?
Some screens are too busy. I wish the UI was cleaner
What problems is the product solving and how is that benefiting you?
Helps me keep track of my leads and appointments all in one place


    Rick S.

New Team Adoption

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
The ability to gather pipeline data to make more informed decesions is so critical in todays data centric world.
What do you dislike about the product?
Not a Sales Cloud issue but change management is so critical to implementaion success.
What problems is the product solving and how is that benefiting you?
Process flow and standardization


    Susan P.

CEO

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Crm. I like being able to contact all of my potential customers. I like the Forecasting model.
What do you dislike about the product?
Not knowing what else is available. I have been a customer of sales force for many years. I do not know what else is available that is included.
What problems is the product solving and how is that benefiting you?
Sales force clouds allows me to have better contact with my customers. Potential do not drop in the process.


    Adithya K.

Good 360 customer perspective

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Unfied experience of the customer and all activity
What do you dislike about the product?
The cost is too expensive for a small business
What problems is the product solving and how is that benefiting you?
We can connect data from multiple sources I to our crm


    Marketing and Advertising

The 360 view

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Sales cloud is simply the best solution to understand the customer.
What do you dislike about the product?
The integrations with legacy system could be easier.
What problems is the product solving and how is that benefiting you?
The best business pipeline and all communications in one place