Agentforce Sales
Salesforce, Inc.External reviews
10,027 reviews
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Best Cloud CRM a Company can have
What do you like best about the product?
Sales Cloud is one of the main clouds of the Salesforce Platform that provides great features like Lead Management, Account and Contact Management, Opportunities Management, and Setting Up Roles and profiles to restrict access to data in the Salesforce for different Users.
The response time of this CRM is great compared to others. It provides powerful Reporting and Dashboards functionality.
It provides a great UI and can be easily customizable through both declarative and custom development.
The response time of this CRM is great compared to others. It provides powerful Reporting and Dashboards functionality.
It provides a great UI and can be easily customizable through both declarative and custom development.
What do you dislike about the product?
Salesforce offers different editions according to the user's need but it can be expensive for small firms. There's additional licensing and storage cost which is not bearable for small firms.
What problems is the product solving and how is that benefiting you?
We integrated WordPress Forms with Salesforce through WebtoLead standard functionality. We are receiving all the Customer data from the different websites and storing it in the single Salesforce CRM where all the Companies (Accounts) and their Contacts are available. Lead can be further converted into Accounts, Contacts, and Opportunities for further business Operations.
Salesforce also helps in tracking events like emails, calls and tasks against each Lead. Account and Contact
Salesforce also helps in tracking events like emails, calls and tasks against each Lead. Account and Contact
This is a good CRM tool for sales.
What do you like best about the product?
Sale force sales cloud offers me detailed reports which I truly like. It is a complete summary of what we are selling and therefore easy to know our business performance. They also provide flexible filtering options that enable customized data extraction, critical in helping us do our financial analysis. The relationships that connect account managers with stakeholders are simply remarkable. By consolidating all of this into one location, we can now effortlessly monitor our pipelines as well as manage our projects.
What do you dislike about the product?
Though Salesforce is doing many positive things but making quotation not very difficult. I believe that restructuring of financial and billing procedures should be simplified in order to become more understandable.
What problems is the product solving and how is that benefiting you?
The problem of storing all client and project data in some centrally controlled location is addressed by the Salesforce Sales Cloud. The embedded system has proven crucial in reducing errors as we make sure every stakeholder is fed with the same consistent information. This is very useful in predicting the future events when doing forecasts and budgeting accurately as a person involved in financials’ control.
Ease of Integrations
What do you like best about the product?
Salesforce has numerous uses for our company but I like the ease of integrations but also the number of options for integrations. The Support team is also helpful is expanding knowledge of the product beyond its original set up.
What do you dislike about the product?
There are so many features sometimes it can be overwhelming
What problems is the product solving and how is that benefiting you?
An organized approach to generate customer quotes, sales orders and other important information
Awesome
What do you like best about the product?
Ease of Use and ease of integration, features as well.
What do you dislike about the product?
Customer Support and complications at first
What problems is the product solving and how is that benefiting you?
Complications at first but once we get used to it, it becomes so convenient.
Salesforce Sales cloud CRM my bread and butter
What do you like best about the product?
It has everything from sales plan, forecasting, marketing, opportunity management, campaign management, lead management etc. Everything out of the box is superb and easy to customise as per end user requirements.
Reporting is also good.
Reporting is also good.
What do you dislike about the product?
Sometimes we get limitations around number of fields that can be displayed on mobile devices that can be frustrating
What problems is the product solving and how is that benefiting you?
It's making sales easier. We can run campaign, opportunity lifecycle management to make life easier
Best Crm Cloud to manage your sales and everything in one
What do you like best about the product?
It helps the business to manage all their Sales process in one place.It is very user friendly and easy to use .It has multiple tools to give you 360 degree view of your business.
What do you dislike about the product?
It is expensive for small businesses. Salesforce charges extra costs for extra storage and the Salesforce license is expensive according to the Indian market because it is charged in USD and in India it is a very big amount for small business to implement Salesforce.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud is solving the business problems by providing them the solution for Sales in one place. We are integrating Salesforce with Oracle Eloqua to fetch the leads from there to Salesforce. Salesforce helps to give 360 view of the business which can help us to get where we need to focus more like on leads or opportunities.
Salesforce for Matterport
What do you like best about the product?
It acts as a central tool to everything we do and seamlessly integrates with other apps such as groove to make tasks easier to do and easier to track
What do you dislike about the product?
Periodic maintenance sometimes slows it down
What problems is the product solving and how is that benefiting you?
It allows us to track the status of our sales in its different stages and makes monitoring our interactions easier; whether it be managing a sales timeline or backtracking previous discussions with a customer/client and interactions with other members of our organization, salesforce makes doing all these a breeze.
The ONLY CRM you will need.
What do you like best about the product?
We needed a way to capture leads in our funnel...and get them qualified before a salesperson even would reach out. We tried a few other freemium services but realized that salesforce is by far the most effective tool necessary.
What do you dislike about the product?
While it is intuitive, there is a steep learning curve. But that's to be expected. We want it to do many things for us, so we understand that not only is training required, but there is customization necessary, and collaborative brainstorming for everyone in our team to use it effectively.
What problems is the product solving and how is that benefiting you?
We had many leads coming into our website, that were followed up with phone calls. Many of the leads could have been disqualified before our sales team would need to spend precious time. With salesforce, our leads are now better qualified, which means more like to close.
Amazing CRM!
What do you like best about the product?
Salesforce is super user friendly and easy to learn.
What do you dislike about the product?
Nothing.. it is perfect in every day experiences.
What problems is the product solving and how is that benefiting you?
Salesforce is serving perfectly to businesses, it helps with an all in one place to track sales.
Exhausting but Rewarding
What do you like best about the product?
Salesforce Sales Cloud is very intuitive and user friendly. The community support available for Salesforce is very encouraging and helpful.
What do you dislike about the product?
I wish Salesforce would provide better customer support for free. Unless you pay fees for support, the turnaround for a question is 24 to 48 hours. Most of the time, the person providing support is in a significantly different time zone, and a simple question can take one week to get a response.
What problems is the product solving and how is that benefiting you?
The "ultimate" change is the switch from Classic to Lighting.
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