Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,027 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Michael P.

Works Pretty Well

  • November 07, 2023
  • Review provided by G2

What do you like best about the product?
Keeps everything in one place, allows users to access up to date customer data
What do you dislike about the product?
Is pretty slow at times and breaks a bit more often that I would like
What problems is the product solving and how is that benefiting you?
Keeping all customer data in a centralized spacea and available to all users allow for better customer outreach and information gathering


    Anshika G.

Highlighting Salesforce Sales Cloud Capabilities

  • November 07, 2023
  • Review provided by G2

What do you like best about the product?
Salesforce Sales Cloud platform have immense out of the functionalities which helps sales agents to grow sales and business with the help of CRM capabilities.
Sales cloud have the advanced data model and automations which ease the agents reach to customers and improves sales.
What do you dislike about the product?
Sales Cloud is costly for medium and micro scale business and it has limitations on calling prospects within the platform.
What problems is the product solving and how is that benefiting you?
It solved multiple problems on growing sales and reach to customers with immense automation and data security and best customer management system. Additionally, benefits the business to improve the sales and customer conversion.


    Nikola P.

I'm using saleforce for 10 years and it's the best CRM tool in market

  • November 07, 2023
  • Review provided by G2

What do you like best about the product?
Ih helps you to guide and track your business, organize and coordinate your teams. Salesforce gives you great overview about productivity, revenue, forecast from a high lever or as a deep dive analytics tool for your data
What do you dislike about the product?
There are some limitations regarding filtering on Dashboards but it's nothing that you cannot avoid
What problems is the product solving and how is that benefiting you?
It solves busines organization issue. Everything is in one place. Different team members can colaborate and share information using Salesforce. This helps us to speed up the business and be more productive.


    Diego P.

Most complete CRM

  • November 06, 2023
  • Review provided by G2

What do you like best about the product?
The robustness of the platform, making it the most complete CRM on the Market. Being able to connect various tools to complete the service and have a centralized source of truth.
What do you dislike about the product?
The UX/UI experience is not the most appealing, specially for new users. It has a ver long learning curve.
What problems is the product solving and how is that benefiting you?
Increasing our Sales o a Monthly basis


    Rishabh K.

Highlighting Sales Cloud Features

  • November 04, 2023
  • Review provided by G2

What do you like best about the product?
Ease of use and user friendly UI of the system, easy to learn and perform the admin task.Being the best CRM in the industry, it provides most effective customer relationship management.
What do you dislike about the product?
Licenece fees is quite high for medium and Micro scale business, Sales Cloud should also provide some more out of the box features like calling or reaching customers without any additional costs.
What problems is the product solving and how is that benefiting you?
Salesforce provides multiple out of the box features which helps Sales Teams to Capture and Convert more prospects within the single Platform. Nevertheless, Salesforce Sales Cloud features and out of the box automations helps the business agents to eliminate human errors and manual efforts.


    Miguel Angel M.

Great to collaborate

  • November 03, 2023
  • Review provided by G2

What do you like best about the product?
Great to have a full sales collaborating cycle
What do you dislike about the product?
Some manual work but usually detailed too
What problems is the product solving and how is that benefiting you?
Helping on sales follow up and accounting qualification


    James R.

VP of operations

  • November 02, 2023
  • Review provided by G2

What do you like best about the product?
Great tracking and dynamic reporting - love the people
What do you dislike about the product?
The cost - for smaller companies it's challenging but your team does a great job or creating phase in projects
What problems is the product solving and how is that benefiting you?
How to predict the future lead


    Information Technology and Services

Good sales tool for growing companies

  • November 02, 2023
  • Review provided by G2

What do you like best about the product?
It's a good & efficient sales CRM for growing companies, we have been using this tool for over 7 months now, we have been able to integrate our other tool via API and all metrics are easily available on the dashboard. Makes it easy for our reps to keep a record of all accounts
What do you dislike about the product?
The tool is certainly expensive and takes quite a time to implement.
What problems is the product solving and how is that benefiting you?
We needed a efficient sales CRM for our growing team which we can integrate with our other tools.


    Karn V.

It is so GOOD

  • November 02, 2023
  • Review provided by G2

What do you like best about the product?
Everything, Everywhere, All at once!
How can it get better?
What do you dislike about the product?
Sometimes it is quite overwhelming with so many functionalities
What problems is the product solving and how is that benefiting you?
CRM - as said before, everything, everywhere, all at once.


    Trisa P.

The Best Tool for Sales Automation

  • November 01, 2023
  • Review provided by G2

What do you like best about the product?
It is an amazing CRM tool that I have used so far. Our sales automation was carried out by Sales Cloud Solutions, giving us a 360-degree view of our customer information, which is really important for any organization. We use the tool on a daily basis, and it has been of great use to us. We have also gotten our Sales Navigator integrated with the system which makes our work easy.

The customer support for any trouble was really good. Since we have in-house experts for the implementation, it was quite easy for us.
What do you dislike about the product?
Salesforce Sales Cloud has many standard modules, and that can lead to confusion. I had to get training on each of the modules thoroughly.

Moreover, the tool is too costly, and each of the add-ons can also come with a higher budget struggle.
What problems is the product solving and how is that benefiting you?
Our sales enablement has been boosted by the Salesforce Sales Cloud Tool. We have the advantage of using the reports and dashboard feature of the solution which gives us realtime analytics for boosting our day-to-day tasks. The amount of our data in Excels has vanished to the cloud solution, which has given us a perfect 360-degree view of our activities and tracked them down clearly under the customer data.