Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Simple, fast and reilable
What do you like best about the product?
Almost fully set up sales process that is can speed up all sales related process
What do you dislike about the product?
Cost of the licences are quite expensive
What problems is the product solving and how is that benefiting you?
We are able to set up sales process and introduce automations that even more speed up sales
Sales Cloud makes life easier.
What do you like best about the product?
There are many automation options to choose from to make the user experience more enjoyable.
What do you dislike about the product?
The platform itself has limits which makes it difficult for an admin to achieve some company requirements.
What problems is the product solving and how is that benefiting you?
Lead conversion mapping helps us when the record becomes an opportunity. The vital information pertaining to that person/business can be mapped over.
Sales Cloud critical to my business
What do you like best about the product?
UI easy to use. Forecasting easy. Pipeline generation critical to my role.
What do you dislike about the product?
Too many dependencies and fields someone needs to utilize to update sales oops. I wish that stages were easier to use in my daily activity when I'm updating my fields.
What problems is the product solving and how is that benefiting you?
Sales cloud is my single source of truth when it comes to my daily forecasting and opportunity management. I find that opportunities are easier to track and manage.
Salesforce Cloud
What do you like best about the product?
Ease of use, can find everything at one place. Love the chat function that makes it easier to connect.
What do you dislike about the product?
Sometimes it gets difficult to login, but overall when I am able to login everyghing works.
What problems is the product solving and how is that benefiting you?
With Salesforce cloud I have an assured up-to-the minute access to my applications, zero down time and so I am able to help my CRM customers.
My team leverages Sales Cloud
What do you like best about the product?
I love how easy it is to relate the various touch points over the life cycle of a contract in Salesforce. The best thing is that it's native and no code is necessary!
What do you dislike about the product?
I wish list views were more flexible. I wish it were easier to relate across objects for reports and dashboards. If it were easier to migrate to lightning, we would have migrated years ago.
What problems is the product solving and how is that benefiting you?
Provides one place for sales staff to manage their sales engagements and transactions. Automated internal and external service and support teams. E use cases to track efforts in 11 different areas.
Salesforce sales cloud is a essential to our business
What do you like best about the product?
All data in one place, reporting is easy, and it has integrated into our storefront.
We is it to manage account, contacts, and enrollments in our courses. As well as communication with our students.
We is it to manage account, contacts, and enrollments in our courses. As well as communication with our students.
What do you dislike about the product?
Classic and lightning are so different it's hard to get the team to adopt. Also, we built so many custom objects and fields in the past it is getting hard to manage.
What problems is the product solving and how is that benefiting you?
All data in once place. And tracking what our team is doing when. It also helps us run detailed reports on what our students are doing. Valuable insight into the communication.
It just works!
What do you like best about the product?
Salescloud has a Simple user interface that is intuitive to the end user. It has all information available for sales team to aggressively pursue revenue opportunities.
What do you dislike about the product?
The licensing is very expensive per user. Currently we aren't using sales cloud as system of record for all customer data, I would like to see an easy way to centralize the customer data.
What problems is the product solving and how is that benefiting you?
The sales cloud is assisting us in managing pipeline. It is also improving our lead conversion. Best of all we embed custom solutions for pricing and rfp management.
Lead Salesforce Developer
What do you like best about the product?
It helps us in generating leads using different sources
What do you dislike about the product?
No email to lead feature. We need it so we can generate leads using email alerts from external websites.
What problems is the product solving and how is that benefiting you?
It has streamlined our business processes in Lead Conversation.
Good product with many possibilities
What do you like best about the product?
Within the Sales Cloud, many objects and topics that a company's sales department has to deal with on a daily basis are already available. Lead management, opportunity management and collaboration among colleagues have already been well thought out.
What do you dislike about the product?
Unfortunately, the Sales Cloud shows a few weak points in one or two places. The Quote Document, which can be sent to the customer, is unfortunately not very customizable. Also, it is sometimes necessary to create quotes in different currencies. However, this is not possible under the same opportunity. This leads to additional work for the sales department.
What problems is the product solving and how is that benefiting you?
The Sales Cloud helps us to create an overview of our customer and to include all aspects at a glance. This saves us a lot of time and we can always see the current status at a glance.
Salesforce cloud - super helpful
What do you like best about the product?
Helps streamline a globally based sales team. Helps us keep a simple process for multiple products and great unified reporting
What do you dislike about the product?
Sometimes can feel rigid because of our of the box features.
Should be more cistomiseable in conversion flows and mapping
Legacy features can get in the way
Should be more cistomiseable in conversion flows and mapping
Legacy features can get in the way
What problems is the product solving and how is that benefiting you?
Unification of multiple sales processes accross multiple sales lines
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