Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
A powerful tool for sales
What do you like best about the product?
Sales cloud is flexible enough to support most b2b sales processes effectively, whether it is a straightforward process or something that is far more complicated.
What do you dislike about the product?
The platform has grown quite a lot recently and it can be confusing knowing which tools to use specifically for a given purpose.
What problems is the product solving and how is that benefiting you?
I am in a sales role, and it helps me keep track of my deals, and provides me insights through Einstein for follow up.
Phenomenal platform. very essy and timr sabing. Better than GPS
What do you like best about the product?
Sophisticated. Cutting edge ttechnopogy.
What do you dislike about the product?
No voice modulation. Neef AR to build up.
What problems is the product solving and how is that benefiting you?
Time management.
One stop shop for all things
What do you like best about the product?
The ability to see all related information in one place or individually
What do you dislike about the product?
Currently not customized fully for staff use
What problems is the product solving and how is that benefiting you?
Database of our contacts and businesses, tracking non assessment revenue
Manager of Revenue Operations
What do you like best about the product?
What I enjoy most about Sales Cloud is the immense flexibility and opportunities to customize to process and reporting to my needs.
What do you dislike about the product?
Sometimes new features require an upgraded edition of Salesforce.
What problems is the product solving and how is that benefiting you?
Sales Cloud is helping with our new business outreach, pipeline and revenue insight across the business.
Easy and helpful
What do you like best about the product?
Groups service reps into appropriate territories
What do you dislike about the product?
License it too expensive and we have to buy one for each service tech.
What problems is the product solving and how is that benefiting you?
Alerting customers when service tech is nearing the house.
Career and Business Changing Product
What do you like best about the product?
The ease and speed to get up and running with pre-built and custom objects, security, and user setup. Scalability. Resilience. Sandboxes.
What do you dislike about the product?
OOTB reporting has always been a challenge. Additional tools like Einstein Analytics and Tableau are needed.
What problems is the product solving and how is that benefiting you?
Center of customer 360 view with FSC on top.
Great tool for all businesses needs
What do you like best about the product?
The flexibility and customization options in Salesforce Sales Cloud stand out. Its ability to adapt to unique business needs through customizable workflows, fields, and interfaces is impressive. This adaptability ensures that businesses can tailor the CRM to match their specific sales processes, making it a versatile solution for diverse industries and company sizes.
What do you dislike about the product?
The complexity of the pricing model can be a downside, potentially posing challenges for smaller businesses trying to navigate the various tiers and add-ons.
What problems is the product solving and how is that benefiting you?
Tracking all communication
Excellent platform for managing our sales process
What do you like best about the product?
High Velocity Sales has been tremendous for our BDR team
What do you dislike about the product?
I don't like building reports in Sales Cloud. I much prefer using CRMA.
What problems is the product solving and how is that benefiting you?
It helps with lead and opportunity management
Great Product
What do you like best about the product?
The amount of data it can handle efficiently and the tools that are available for curating the data for more insights
What do you dislike about the product?
Cost is something that will be always there but apart from that the UI needs to be more in trend with recent design
What problems is the product solving and how is that benefiting you?
Having an eco system of tools for seamless data transfer
growth rocket 🚀
What do you like best about the product?
Customisation using apex code & AI
Reports
Lead generation using native app build on Heroku framework and seemless integration using postgres DB
Reports
Lead generation using native app build on Heroku framework and seemless integration using postgres DB
What do you dislike about the product?
UI can be worked upon
Standard functionality around follow-ups
Standard functionality around follow-ups
What problems is the product solving and how is that benefiting you?
Bringing down customer aquasition cost by increasing sales team productivity
Helped reduce booking TAT
Custom code for dedupe
Helped reduce booking TAT
Custom code for dedupe
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