Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Asmit G.

Amazing & Helpful

  • February 27, 2024
  • Review provided by G2

What do you like best about the product?
Most useful features involve order management with pricebooks, opportunity management,lead management ,account and contact management.
The best part is it's the most loved and subscribed product of Salesforce, really good for enterprise customers to manage their orders
What do you dislike about the product?
The pricebook object has lotof limitations around automation and customisation,that really needs to be worked upon by Salesforce product team.
What problems is the product solving and how is that benefiting you?
It solves the problem of opportunity management & order management along with organizing account , contact


    Accounting

Sales cloud review

  • February 27, 2024
  • Review provided by G2

What do you like best about the product?
Easy to manage all our customers and track all our opportunities. It also is easy to connect to our integrated systems which is great for our company
What do you dislike about the product?
Knowing not what fields include without clogging up the ui for our users
What problems is the product solving and how is that benefiting you?
Being able to track
- accounts and contacts
- opportunities
- able to send surveys and receive responses
- be compliant


    Mathew H.

Salesforce consultant

  • February 27, 2024
  • Review provided by G2

What do you like best about the product?
The platform is simple to use and tailor to business processes
What do you dislike about the product?
How easy it is non informed customer users can build solutions that make the business believe that Salesforce is no good for the business
What problems is the product solving and how is that benefiting you?
Providing a view of our customers within one system


    Banking

Love it

  • February 27, 2024
  • Review provided by G2

What do you like best about the product?
Customisation availability and responsive
What do you dislike about the product?
Nothing it's awesome definitely try it yourself
What problems is the product solving and how is that benefiting you?
Allows much more comprehensive dashboards


    Nicola B.

Sales Cloud works for any business

  • February 27, 2024
  • Review provided by G2

What do you like best about the product?
It's so well structured , defining lists and reports of all information required. Pipelines and dashboards can provide important information at anyone's fingertips.
What do you dislike about the product?
I'd like to hide certain sections when not needed or already been completed, to assist with page loading time
What problems is the product solving and how is that benefiting you?
It's useful for all the day to day work. It forces the business to be standardise, especially with approvals and commissions.


    Higher Education

It’s a good product

  • February 27, 2024
  • Review provided by G2

What do you like best about the product?
It's very organised and makes my clients easier to manage
What do you dislike about the product?
Not enough space for personalisation in certain things
What problems is the product solving and how is that benefiting you?
Email tracking


    Computer Software

Out of this world!

  • February 27, 2024
  • Review provided by G2

What do you like best about the product?
Consolidating all customer data in ONE place!
What do you dislike about the product?
Nothing, we love sales cloud. Great for our team
What problems is the product solving and how is that benefiting you?
Sales tracking and training


    Stella H.

Salesforce simplify insights from complex data

  • February 27, 2024
  • Review provided by G2

What do you like best about the product?
Love how Salesforce simplify complex things and the trailblazer modules are light and funny making it fun to learn.
What do you dislike about the product?
Not dislike, more of get a overwhelmed with such a big system. But I'm a newbie admin so I'm sure it'll be better in time. But I love Salesforce!
What problems is the product solving and how is that benefiting you?
Improving knowledge and insight sharing so users don't work in silos


    Bhask M.

One solution for a enterprise

  • February 27, 2024
  • Review provided by G2

What do you like best about the product?
Salesforce Sales Cloud offers robust customization options for both enterprises and small businesses, catering to diverse customer bases.
Lead Tracking and Revenue Forecasting: The software allows efficient lead tracking and revenue forecasting.
What do you dislike about the product?
Interaction with Customers: Users can interact with customers via emails, calls, and chat directly within the software.
Reporting: Salesforce Sales Cloud provides reporting features for data, account, organization, and forecasting management
What problems is the product solving and how is that benefiting you?
More flexible with cross platform and ecosystem


    Sagar M.

Sales experience

  • February 27, 2024
  • Review provided by G2

What do you like best about the product?
Sales process and ability to close leads with ease
What do you dislike about the product?
Data model limitations and record sharing cosiderations
What problems is the product solving and how is that benefiting you?
I mainly use sales cloud for closing my sales