Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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CRM connected with Marketing
What do you like best about the product?
The compatibility of integrating with other systems. We can manage the data and that too in huge chunk very easily. I love the compatibility of development along with out of the box approaches.
What do you dislike about the product?
Sometimes we face issue with limits. And we need to connect with sf support to raise the limits for the implementation. And needs to pay extra for all the services we are adding on core cloud.
What problems is the product solving and how is that benefiting you?
Lead mamagement
Integrating Marketing Cloud using MC Connect
I am using sales cloud for a financial organisation to manage their loans, sells. They have integration with many system and sales cloud help us in that.
Integrating Marketing Cloud using MC Connect
I am using sales cloud for a financial organisation to manage their loans, sells. They have integration with many system and sales cloud help us in that.
Accelerating business outcomes with no-code
What do you like best about the product?
We are able to get solutions out the door significantly faster with sales cloud than other solutions. Our business stakeholders love our speed to production on solutions, allowing faster realization on investments.
What do you dislike about the product?
It is hard to know what we might be missing out on with our investment. I wish we knew more what we could be using sales cloud for.
What problems is the product solving and how is that benefiting you?
We finally hav our customer engagements all in one place. Before every sales and operations person had their own data storage for their customer interactions. Now they're all in one place.
Sales Cloud Review
What do you like best about the product?
My team has been using salesforce sales cloud for 3 years and we love it. It's our main source of truth. As revenue operations, I love the automation that I can put in place to keep my team efficient and productive.
What do you dislike about the product?
I dislike that when we make additional purchases we need to switch between the apps. It makes it difficult for my sales team.
What problems is the product solving and how is that benefiting you?
It keeps us from managing the pipeline in Google sheets.
Reporting is great but can be better!
What do you like best about the product?
I enjoy the ease with which you can pull reports. If you know what you're looking for, you can easily design and create a report.
What do you dislike about the product?
Creating new report types other than the out of the box styles is tedious and it is difficult to verify the accuracy of the report at times. Having to run separate reports for leads and contacts does cause some confusion for end users.
What problems is the product solving and how is that benefiting you?
We are currently using cadences and campaigns to track how often our sales team is contacting customers. We are easily able to see who is doing the right thing with these tools.
Head of Sales
What do you like best about the product?
It's flexibility it's interoperability and scalability. It has been rock solid for 18 years and that is a testament to itself. Also thr openness of thr api is second to none
What do you dislike about the product?
There are things that need to be included with the system like composers. At the smb and grb level this is a must. I liked that they brought inbox in l but they need to bring in thr whole thing and they need to stop the versions it's enterprise or nothing
What problems is the product solving and how is that benefiting you?
It's works as a selling tool for us because we we can use its power with our own customers to sell the product. They see we use it so they will use it which is important in our world
Great tool for business
What do you like best about the product?
Ease of use! It makes managing accounts and contacts easy and efficient. Integration opportunities and capabilities are seemingly endless.
What do you dislike about the product?
Would like an easier way to pass data through to SFMC
What problems is the product solving and how is that benefiting you?
We use Individual Email Response tracking to service our customers by understanding which emails each contact engages with.
Sales cloud
What do you like best about the product?
It helps us coach our sales team and keep track of their performance
What do you dislike about the product?
Sometimes it can be hard to use and take advantage of its functionalities
What problems is the product solving and how is that benefiting you?
It help us track our team activities and plan accordingly to our hoals
Sales cloud review
What do you like best about the product?
Sales cloud gives the stream line approach for onboarding any customer
What do you dislike about the product?
There is no standard definition of when to use Lead and when to use opportunity
What problems is the product solving and how is that benefiting you?
Salesforce is helping to manage the student admissions for us by involving the right person at the right time
It’s great platform
What do you like best about the product?
Ability to prescribe activities to reps!
What do you dislike about the product?
Nothing, we really like how the platform drives transparency
What problems is the product solving and how is that benefiting you?
Transparency of rep activities and lost and declining accounts
Business analyst
What do you like best about the product?
Sales cloud enable user to do all the report and list view and export report easily
What do you dislike about the product?
Unable to export list view news report creation then ezport
What problems is the product solving and how is that benefiting you?
Customer 360 view
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