Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Efficiency at your fingertips
What do you like best about the product?
Salesforce Sales Cloud is more than just a database. It is a powerful tool that improves our daily efficiencies and strengthens our customer relationships.
What do you dislike about the product?
I wish I had known about Salesforce Sales Cloud sooner! That is my only complaint.
What problems is the product solving and how is that benefiting you?
With our small team, Salesforce Sales Cloud improves our efficiencies by having important reports and dashboards available with the click of a button, saving us lots of time!
Game changer
What do you like best about the product?
The ability to forecast sales and analyze the sales pipeline all in one place.
What do you dislike about the product?
How hard it is to explain to end users the difference between a lead and an opportunity.
What problems is the product solving and how is that benefiting you?
The ability to see customer data and sales opportunities simultaneously along with forecasting.
Easy, intuitive and innovative
What do you like best about the product?
Sales cloud is extremely easy and intuitive to configure and use. I really like how salesforce listens to their customers to understand their business priorities Ava challenges to develop and bring to market innovative new offerings.
What do you dislike about the product?
It is hard to know what is included in the various sales cloud bundles and what we have purchased or need to purchase. It feels like we are always needing to but something more to get what we want.
What problems is the product solving and how is that benefiting you?
It gives us a single view of our sales funnel and a single database of all of our customers so that we can build better align with marketing to more efficiently sell to our customers.
Sales cloud users
What do you like best about the product?
I like that you can track the status of opportunities from being a prospect to closing or losing the deal. I also use the accounts to see all the information collected and that helps inform how we interact with the account
What do you dislike about the product?
Sometimes it is clunky and takes too many clicks to accomplish something.
What problems is the product solving and how is that benefiting you?
It helps us so that we don't forget to follow up or take the appropriate next steps with any potential leads or opportunities.
Salesforce Sales Cloud is essential
What do you like best about the product?
I like that Sales Cloud is intuitive and invaluable to doing my job.
What do you dislike about the product?
I wish Sales Cloud suggested inconsistencies with sales stage and close date when customer engagement is not current.
What problems is the product solving and how is that benefiting you?
Sales Cloud helps me engage with customers throughout the sales cycle. I leverage Sales Cloud daily.
Ease of use
What do you like best about the product?
How intuitive and easy it is to navigate and use.
What do you dislike about the product?
User adoption has been a challenge for us.
What problems is the product solving and how is that benefiting you?
Opportunity management and funnel and forescasting business.
Getting started
What do you like best about the product?
We are just beginning to use Leads for one of our sales paths and customizing the conversion prices to account and contact was easy
What do you dislike about the product?
I might be overlooking, but having the option to create multiple contacts on a lead or tagging related leads that would convert those leads to a contact record under the account from another lead (same company, multiple contacts)
What problems is the product solving and how is that benefiting you?
Streamlining creation of new accounts in a low revenue, high volume sales opportunity
Fast Deployment and Change Cadence
What do you like best about the product?
Ease of deployment and the customization for brokers
What do you dislike about the product?
Some of the less technical brokers have trouble navigating
What problems is the product solving and how is that benefiting you?
Better visualization into our CRM structure and data. Data capture.
Thank you for your lecture.
What do you like best about the product?
This was my first time attending and it was very interesting. I am now looking forward to seeing how the ever-evolving AI can be applied to my business.
What do you dislike about the product?
I am concerned about the display of many links to help pages. I would like to not display them once they are hidden.
What problems is the product solving and how is that benefiting you?
It has been very helpful in smooth communication with our customers. We are able to confirm the customer's problems, etc., and can consider solutions.
Sales cloud
What do you like best about the product?
The sales cloud product helps to stream the sales process and easy to manage the pipelines. Forecasting is an helpful tool and forecast the upcoming sales.
What do you dislike about the product?
Downside has be that salescloud is so awesome sometimes
What problems is the product solving and how is that benefiting you?
Managing customer data
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