Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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CRM Solutions Architect
What do you like best about the product?
I would say the most helpful part of sales cloud for my end users is the ability to track all of their leads, opportunities and applications in one system. They do not need to worry about toggling between multiple groups to get the information they need. With the use of Einstein this will be so much easier for them and me as an admin
What do you dislike about the product?
The integrations tend to be difficult. Trying to help our Valence system understand Salesforce language and our ERP language is a bit challenging.
What problems is the product solving and how is that benefiting you?
It is allowing end users to identify what their top leads are to connect with and make those a focus. It also allows emails to be sent automatically to other leads to continue keeping them engaged without having to manually call everyone. This isn't benefiting me but it does help my company bring in revenue.
Cloud that enhanced the sale activities of my clients
What do you like best about the product?
The opportunity path, the 360 view a sale agent get from a customer
What do you dislike about the product?
I don't dislike much but I would say the fact that picklist values in status field on opportunity can't be deployed
What problems is the product solving and how is that benefiting you?
It helps sale agent to work better and differently.
It is a benefit whereby I don't need to maintain excel files.
It is a benefit whereby I don't need to maintain excel files.
UI tabs
What do you like best about the product?
The arrangements of tabs was confusing at first, but I've grown to really like it.
What do you dislike about the product?
It's not always easy to see where you left off with all the tabs.
What problems is the product solving and how is that benefiting you?
I've just started a new position and I'm still learning how the company is using it.
Cloud CRM
What do you like best about the product?
It is easy to use, less complicated. Can be used with little or no customization
What do you dislike about the product?
No downsize with the standard implementation.
What problems is the product solving and how is that benefiting you?
Automated lead assignment using round robin functionality
Sales cloud has many OOB functionalities and it’s easy to customize.
What do you like best about the product?
It's object structure and relationship.
Support team is very fast.
Support team is very fast.
What do you dislike about the product?
Nothing. Early designing is very important to scale it when needed.
What problems is the product solving and how is that benefiting you?
Tracking our Sales.
Streamlined Sales processes for faster Deal Closure
What do you like best about the product?
Great tool for enabling Sales team with a guided automation for sales process leading to faster deal tracking and closures
What do you dislike about the product?
There should be better predictions and forecasting capabilities and sales team target tracking
What problems is the product solving and how is that benefiting you?
Ability to track all opportunities centrally in a system and get the metrics on pipeline movemnet
Best CRM ever
What do you like best about the product?
Salesforce provides easy to build, low code CRM solutions with option to customise based on standard standards lightning platform.
What do you dislike about the product?
The tools for developers and admins are out of date and can be improved.
What problems is the product solving and how is that benefiting you?
It helps track opportunities, leads and manage accounts
Great Sales CRM
What do you like best about the product?
Everything under one system. Only one login
What do you dislike about the product?
Not much. Sales Cloud can be customized to meet all my needs
What problems is the product solving and how is that benefiting you?
Track sales opportunities. Generate CPQ quotes
Close the Deal
What do you like best about the product?
Opportunity pipeline management helps us track progress across multiple sales segments.
What do you dislike about the product?
Adoption from existing sales tactics can be hard for some.
What problems is the product solving and how is that benefiting you?
A wholistic view across multiple segments in a single space
Salesforce
What do you like best about the product?
Continouslly Innovation of the product is the best
What do you dislike about the product?
Limits on api calls sometimes is inssuficient
What problems is the product solving and how is that benefiting you?
Insurance policys selling process
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