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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Computer Software

Yon can do everything what you want

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
I like the high degree of customization.
When I want to create some new sales mechanism, there are very few things I can't do.
What do you dislike about the product?
Product movement is sometimes slow.
This is not a problem once you get used to it, but it can be a bit of a learning curve for first-time users.
What problems is the product solving and how is that benefiting you?
Sales Cloud identifies variations in sales organization behavior and results and creates repeatability in sales.


    Computer & Network Security

Great experience

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
empowers customers, enabling them to help themselves
What do you dislike about the product?
Customization complexity is a problem with salesclud
What problems is the product solving and how is that benefiting you?
enables sales reps to establish effective communication with their prospects to achieve shorter sales cycles


    Mereille N.

This review is about Salescloud

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
Easy to use and makes for a byletter proxess for our teams
much to unpack, this is a great product and work really great for our company. We can't wait to learn more and implement some of the updates coming.
What do you dislike about the product?
Wish enablement was better integrated and not having to buy another solution
We have so much to do and learn and wish we had better processes. But we will get there
What problems is the product solving and how is that benefiting you?
CPQ and billing
Our CoQ needs billing system to work well, we have a lot of work to do there and working through it with our sales rep.
Will figure out how we can use this better


    Kiran B.

Looking good in terms of UI

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
I like the how the records are open in sub tabs instead of going to nee tab
What do you dislike about the product?
Nothing much preety much everything as I expected
What problems is the product solving and how is that benefiting you?
Again sub tab is very well develop on the console that saves time for the user to navigate


    Jayakiran P.

Comprehensive Sales Management tool

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
Next best action, guided selling and the CPQ integration are the main features that I like best
What do you dislike about the product?
Having to use Einstein+ for basic sales abalytics
What problems is the product solving and how is that benefiting you?
Sales ops automation, CPQ


    Ziyad D.

Sales Cloud helps me meet quota

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
Sales cloud has helped me segment my leads and target my outreach so I get better response rates and book meetings easier
What do you dislike about the product?
The flow is sometimes cumbersome and less pages can get cluttered when needing lots of source info
What problems is the product solving and how is that benefiting you?
Sales cloud helps solve the problem of tracking our leads and combining info from our various inbound and outbound platforms


    Frank G.

Best CRM software and more.

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
Customization is so easy! Custom objects are easy to create and automation is set up quickly.
What do you dislike about the product?
It can be quite expensive. Licenses can pile up.
What problems is the product solving and how is that benefiting you?
Consistent pricing and consistent work processes.


    Conny W.

Top

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
Data in one place is the most valued feedback from the end users
What do you dislike about the product?
Too many clicks in some processes that takes time
What problems is the product solving and how is that benefiting you?
Keeping all the advisors in one platform


    Brian R.

Seamless Transition to Salesforce Sales Cloud

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
We made the switch to Salesforce Sales Cloud from another CRM, and it's been a game-changer for our business. This platform has enabled us to prepare for our expanding customer base at scale. The transition was easier than anticipated, and the features offered by Sales Cloud are great. I recommend it!
What do you dislike about the product?
Lack of time to comfigure all features for the business sales launch
What problems is the product solving and how is that benefiting you?
One stop shop portal for sales. Brining disparate systems together with a source of truth.


    Entertainment

Sales Cloud Review

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
User interface is easy. The tool is powerful enough to allow lots of customization, but simple enough where it's easy to administer without an extensive dev background. The capabilities for integrations, both within the Salesforce ecosystem and with partners, is a huge win too!
What do you dislike about the product?
The price of Sales Cloud is significantly more expensive than most CRMs. A large number of users don't use the tool as often, but still need to pay for licenses.
What problems is the product solving and how is that benefiting you?
It allows us to easily centralize all of our customer information and track interactions all in one place, to create a single-source of truth on one platform where the team can collaborate.