Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Updating features
What do you like best about the product?
Biggest upside is the constant updates being provided to simplify complex solutions.
What do you dislike about the product?
Still certain limitations remain that must be resolved via custom code
What problems is the product solving and how is that benefiting you?
Providing useful analytics to improve sales features
Sales Cloud review
What do you like best about the product?
1. Streamlines Sales process
2. Helps salespeople maintain focus in their pursuit cycles
3. Automates many disparate tasks taht would be otherwise done manually
2. Helps salespeople maintain focus in their pursuit cycles
3. Automates many disparate tasks taht would be otherwise done manually
What do you dislike about the product?
1. Having to work on Pricing with a separate CPQ module
2. Not having RevRec
2. Not having RevRec
What problems is the product solving and how is that benefiting you?
1. Helps streamline sales processes
2. Helps salespeople focus sharper on pursuit cycles
3. Shorten sales cycles
2. Helps salespeople focus sharper on pursuit cycles
3. Shorten sales cycles
SalesCloud fast Implementation
What do you like best about the product?
Easy to setup and train users. We deployed in three months
What do you dislike about the product?
Too many possibilities and business users change their mind
What problems is the product solving and how is that benefiting you?
Execution
Forecasting
What do you like best about the product?
The ability to forecast based on probabilities and amounts, and the charts and grids variations including pipeline inspection and the possibility to update the opportunities right away
What do you dislike about the product?
The limitations on not being possible to have more than one quota for the same representative within one single role hierarchy , when a particular AE works with different products.
What problems is the product solving and how is that benefiting you?
To control and monitor sales process, enforcing data quality throug validation rules and automating the stage changes based on rep and customers interactions during negotiation.
Dreamforce experience
What do you like best about the product?
Generate leads opportunity process for better coporation
What do you dislike about the product?
Pricestructure of Salesforce for the first year ok but the renewal for getting hire are not attractive for small companies
What problems is the product solving and how is that benefiting you?
Transparency teams see a lot of information about customers
Good experiences
What do you like best about the product?
Data management and customer bases segmentation. More personalization , intelligence and relevance to talk to our customers during their journey with our company
What do you dislike about the product?
I have no huge problems with plataforma , it fits very well in our operation and helped us a lot. The support takes mor time that we expect C it would be better
What problems is the product solving and how is that benefiting you?
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Essential tool for businesses of all sizes
What do you like best about the product?
Ease of setup and resources available online. Simple to customize for special business cases
What do you dislike about the product?
Territory management is still cumbersome to setup and make updates to
What problems is the product solving and how is that benefiting you?
Helps to manage pipeline and give visibility to leadership
Sales loud is vital for sales success
What do you like best about the product?
The versatility to do so much so easily. Being able to easily iterate on your solution based on ever changing sales force needs
What do you dislike about the product?
It can be hard to understand what you can and can't do with the licenses you have
What problems is the product solving and how is that benefiting you?
Insights into sales related data that had been hard to get to without the platform. It helps sales managers bring success to their teams
Indispensable CRM for Sales
What do you like best about the product?
Sales Cloud is incredibly customizable and adaptable to your specific business processes. You have the ability to automate almost any business process and increase efficiency. I have happily used it for years!
What do you dislike about the product?
The licenses can be expensive and you need a lot of experience and knowledge to implement it correctly to avoid technical debt. It is not a cheap or quick project.
What problems is the product solving and how is that benefiting you?
Lead generation, sales processes and sales cycle/business process automation
Less coding, easy to customize
What do you like best about the product?
As an Afmin/ architect, I love how easy it is to customize and maintain. Love how CRMA can easily be integrated in order to drive actions. Also, I like how easy it is to customize to our individualized sales process
What do you dislike about the product?
As an Admin/ Architect, don't appreciate the inconsistency in functionality. For instance, Quote Line item does not support record types. Reports cannot be generated on child history objects.
What problems is the product solving and how is that benefiting you?
Unified platform for all. Single pane of glass view for CRM data. Great tool for collaboration with various work streams in the Sales team. User adoption is high
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