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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Jennifer M.

Great tool with huge scalability

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
Salesforce is an exceptional dynamic tool that can be customized to meet a range of needs.
What do you dislike about the product?
Cost and licensing structure can be challenging.
What problems is the product solving and how is that benefiting you?
Transparency


    Christopher E.

Great product, makes my day easier as a sales rep!

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
Mobile functionality, instant access, quick and responsive.
What do you dislike about the product?
Limited offline capabilities to use in remote areas
What problems is the product solving and how is that benefiting you?
Giving me insights and actionability


    Frank F.

Parts town

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
The out of the box solutions that help me diagnose and attack my business differently.
What do you dislike about the product?
Some of the functionality should be more readily available. I didn't know that some of the functions that are available I'm already paying for.
What problems is the product solving and how is that benefiting you?
Sales pipeline management and all of the growth oriented processes to quantify our sales efforts.


    Walker H.

Sales cloud review

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
I like the way it helps my sales teama organize and report progress
What do you dislike about the product?
I dislike tracking my sales activities and finding the right account
What problems is the product solving and how is that benefiting you?
AE and partner results that run our business


    Fernando A.

Unlocking CRM and so much more

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
It is easy to configure and adapt to your business. Recurring updates of the base application.
What do you dislike about the product?
Despite never have reached, the application API call limit can be a downside, specially in heavy API usage orgs.
What problems is the product solving and how is that benefiting you?
Monitor and reports are easy and very useful


    Computer Software

SalesCloud usage in the sales department

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
One Centralized Silo of information, available on multiple devices. Briliant user interface and huge capacity for escalation on the salesforce ecosystem and external integrations.
What do you dislike about the product?
The pricing model can be somewhat of a bummer for users which need the same info as a power user but that use salescloud rarely. Additionaly it could be a bit overwelming to keep up with all ther new functionalites .
What problems is the product solving and how is that benefiting you?
Salesforce Sales cloud show always uptodate info, and is used extensively increasing the productivity of the sales representatives. Management also takes advantage of the centralized info.


    Hospital & Health Care

Loved it excellent product for our use case

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
Accout management, opportunity and sales planning!
What do you dislike about the product?
I don't see any downside, love the product using for many years
What problems is the product solving and how is that benefiting you?
Opportunity and accout


    kenneth g.

Functional Solution

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
Easy to use for sales teams as I use it to navigate accounts, opportunities and contacts
What do you dislike about the product?
Hard to locate things sometimes especially in areas where access is related
What problems is the product solving and how is that benefiting you?
Manage opportunities


    Ricky N.

Seamless and scalable

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
The scaclabilty allowing my organisation to reach out and maintain thousands of valuable client in real time
What do you dislike about the product?
It's not cheap, price is a big factor for decision making
What problems is the product solving and how is that benefiting you?
It manages the customer very well


    Josh K.

Great software

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
The ability to create reports, opportunties, and various objects to keep your CRM process up to the highest level
What do you dislike about the product?
With the ongoing AI trend, hoping to see more and more AI features get embedded OOTB.
What problems is the product solving and how is that benefiting you?
Ensuring our business users can create contacts/accounts and utilize third party invesor applications via integrations. We also create automations to streamline repetitive business processes