Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Quite easy & efficient way to collect customer information & integrate with platform
What do you like best about the product?
I used lead generation flow in sales cloud, Getting leads from web, custom pages etc was nice & easy way to get customer information. Post lead generation, lead conversion is also a convenient way to convert data in opportunity & account.
What do you dislike about the product?
Overall I liked Salesforce Sales Cloud however at initial level its training might be hard to understand things. It requires some efforts to understand. Small businesses might be sideline this.
What problems is the product solving and how is that benefiting you?
Salesforce is helping to get customer information. Using different tools we can manage this data and improve business requirements. CRM is a best solution to manage customer data and manage customer's business.
Sales Operations Analyst Review of Salesforce
What do you like best about the product?
The opportunity for team collaboration is limitless. All functional areas of the company - sales, manufacturing, supply chain, executives, marketing and data analytics can be involved in the service engagment activities, quality case management and opportunity management processes, with easy access to dashboards and data reports.
What do you dislike about the product?
Some business processes do require customizations. As a new SF customer it's difficult to know everything that's possible and sometimes that depends on the expertise of yout integration partner. Picking a knowledgeable partner can help navigate the unknowns of developing and deploying Salesforce.
What problems is the product solving and how is that benefiting you?
Salesforce enables us to look more deeply into new business opportunities at our customers. Understanding customer requirements helps us to develop industry-leading products that help make our world cleaner and safer.
SalesCloud
What do you like best about the product?
Sales cloud is especially important to our business to use as the most hyped up rolodex with automations.
What do you dislike about the product?
I think the tool is so easy to use and easy to add customizations that sometimes it goes overboard. And there are too many fields for users to complete and you lose user adoption.
What problems is the product solving and how is that benefiting you?
Sales and marketing effort as well as forecast an d revenue tracking.
Take your business to the next level
What do you like best about the product?
Integration with so many other products allowing the capabilities to be extended.
What do you dislike about the product?
Too many facets to keep up with everything
What problems is the product solving and how is that benefiting you?
Consolidates information in one place to enable intelligent decisions
Great Product
What do you like best about the product?
Salesforce Sales Cloud is highly regarded for its robust features and scalability. Its customization options allow businesses to adapt the platform to their unique sales processes. It also integrates well with other systems and offers comprehensive analytics, helping teams make data-driven decisions.
What do you dislike about the product?
Pricing. Missing technical support from Salesforce representatives. Always trying to sell us new stuff instead of helping to resolve our issues.
What problems is the product solving and how is that benefiting you?
Basic CRM issues and business process optimization.
Senior Technical manager
What do you like best about the product?
Customer 360, tabular UI, standard UI, integration, AI, custom objects big objects
What do you dislike about the product?
Coding takes time
Large data takes times
Lighting performance is not good
Large data takes times
Lighting performance is not good
What problems is the product solving and how is that benefiting you?
Sales users uses to manage customer
This will to track opportunities and manage sales and track business
This will to track opportunities and manage sales and track business
The engine that drives optimal sales performance and Customer Experience
What do you like best about the product?
An unified and integrated sales platform that helps to drive and unlock optimal sales performance, enriched with sales and CRM analytics that provides sales enablement helping the sales org to activation with a minimum of manual effort unlocking fantastic productivity possibilities
What do you dislike about the product?
High license cost and herewith a high threshold for companies to decide for Salesforce.
In addition, companies are reluctant to put their data in the data cloud, which is a trust issue especially with architects.
In addition, companies are reluctant to put their data in the data cloud, which is a trust issue especially with architects.
What problems is the product solving and how is that benefiting you?
AI, sales enablement and Analytics which helps to improve our Sales effectiveness
An organized seller's best friend
What do you like best about the product?
As a salesperson, there are many contacts in many different stages of the salescycle. Salesforce has great filtering and customization to organize contacts, open deals and accounts in any way imaginable.
What do you dislike about the product?
Visually a bit old fashioned... Windows Vista-esque. Would be very interesting to see some modernization of the program to fit the new tech wave of product UI.
What problems is the product solving and how is that benefiting you?
As a SaaS salesperson with thousands of accounts, open reqs and contacts, this tool helps track every conversation whether via phone, email or video meetings. Highly customizable - our team added the MEDDICC framework directly into our lead pages so we can easily qualify or disqualify based on information gathered all in one space.
Great OOTB CRM
What do you like best about the product?
sale cloud is a versatile CRM that empowers users to do Hugh level technology, has robust reports, and empowers users to get further in their job with minimal effort.
What do you dislike about the product?
The price of sales cloud is steep, and while there are cheaper options out there they don't work great. Also the product names change about every 3 years which is very annoying.
What problems is the product solving and how is that benefiting you?
It allows me to not have the developer knowledge, but create automation with the drag and drop features of their flow process . Clients love when manual work becomes automated.
Great experience for sales
What do you like best about the product?
Simplicity to updated reecords in the fly for sales tesm
What do you dislike about the product?
Multiple applications needed to build unified experience (licensing)
What problems is the product solving and how is that benefiting you?
Lead management and customer relations for salespeople
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