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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Taryn M.

Salesforce

  • October 18, 2023
  • Review provided by G2

What do you like best about the product?
I like that it isn't too complicated to find things
What do you dislike about the product?
I feel like sometimes its repetitive information on the same page, but yet it doesn't carry shortcut things that could be easier to find later all on the main page.
What problems is the product solving and how is that benefiting you?
It's able to forecast future uplifts from previous years - making me not have to worry about the math.


    Alyssia F.

salesforce from a Bdr Perspective

  • October 17, 2023
  • Review provided by G2

What do you like best about the product?
The dashboard and report cretaion that allows me to see easily what is up to date, my goals and my organizatino update
What do you dislike about the product?
sometimes it is not that easy to create reports
What problems is the product solving and how is that benefiting you?
Showing me all the opportunities that are in progress, showing me the crm and my activity for the week


    Nikita S.

Salesforce Sales Cloud - The future of Sales.

  • October 17, 2023
  • Review provided by G2

What do you like best about the product?
Salesforce sales cloud is one of the best platform for managing all sales processes and help companies to work smartly, fastly and efficiently. It gives customers the clear view of their sales process from start to end which improves the daily business and help in tracking daily business needs.
What do you dislike about the product?
I experienced little trouble while accessing customer support some times which would probably be the worst. Sometime we need to customize sales cloud to an extent which leads us to raise tickets to salesforce if we can implement it or not and it will takes time to get the revert from salesforce.
What problems is the product solving and how is that benefiting you?
There are many awsome features in sales cloud which is making it number one. Some of my personal likings are :
1. Salesforce Einstein bots which automatically responds to chats and helps in delay.
2.Support Integrating to third party application with very ease.
3. It provides more time and better insights for sales rep to convert new opportunities into sales.
4. It simplifies the Reporting functionality to monitor bulk data quickly.
5. MFA (multi factor authentication) is one of the best feature from security purpose given by salesforce.


    Soumya G.

Sales engagment Process

  • October 10, 2023
  • Review provided by G2

What do you like best about the product?
We are using salescloud in all possible ways. Sales engagement is the best way where we integrated with salesforce to outlook. This tool is receltly Emlimanted to capture Activity history of emails, Calls etc and it get synced either way. Customer support also helped on when we had issue in updateing permission sets based on it. We are really excited as this tool is used very Frequently.
What do you dislike about the product?
There is nothing downside. We just need little improment like if this permissions are added to users and we need to get notified when users accept there sales engagemnt permissions. MAy be like chatter notifications.
What problems is the product solving and how is that benefiting you?
email Activity Configuration


    Import and Export

Really amazing CRM tool

  • October 09, 2023
  • Review provided by G2

What do you like best about the product?
Flexibility to any company size and hugge marketing integration
What do you dislike about the product?
A little bit hard to setup to the needs of the company
What problems is the product solving and how is that benefiting you?
Make the integration between the business areas inside of the company much easier.


    Marketing and Advertising

Easy to navigate

  • October 08, 2023
  • Review provided by G2

What do you like best about the product?
Salesforce is easy to navigate and very user-friendly. I also like how well it integrates with other applications.
What do you dislike about the product?
I find how difficult it is to use in the beginning stages. It has a steep learning curve.
What problems is the product solving and how is that benefiting you?
The tracking and monitoring of daily activities in each account. Also enabling me to have more effective communication with customers


    Primary/Secondary Education

Great

  • October 06, 2023
  • Review provided by G2

What do you like best about the product?
Sales Cloud has been great as we're building our Sales team for our small business. While complicated, it's pretty user friendly, and the support is nice too.
What do you dislike about the product?
Sales cloud is pretty complicated if you don't have someone very familiar with Salesforce working for your organization.
What problems is the product solving and how is that benefiting you?
We're a small business and have been exlusivly selling with partners so didn't have a need in the past for a sales team. Now that we're selling on our own Sales Cloud is helping us really get our Sales team, processes, and structures set up correctly for ease of tracking, forcasting, and selling.


    Consulting

Experience on salesforce sales cloud

  • October 06, 2023
  • Review provided by G2

What do you like best about the product?
The ease of various services provided by Salesforce
What do you dislike about the product?
KIMBLE tool that my organisation uses. It creates more problem than solutions.
What problems is the product solving and how is that benefiting you?
Its helping the Sales,Finance and Resource Management team for Tredence. The entire data is stored in SFDC.


    Kapil D.

Salesforce is taking big leap forward by maturing its LEX platform.

  • October 06, 2023
  • Review provided by G2

What do you like best about the product?
Innovation and constant upgrade with new features every release.
What do you dislike about the product?
Still not providing naitive integrations options with ERP systems like SAP.
What problems is the product solving and how is that benefiting you?
Opportunity Pipeline Management, Visit Reports Management, Pricing Approvals etc.


    Information Technology and Services

I have great experience with Salesforce Sales cloud. This is so developer friendly.

  • October 06, 2023
  • Review provided by G2

What do you like best about the product?
The objects account, lead, and contact. The data management and processes like validation of Objects.
What do you dislike about the product?
The thing I dislike about the Salesforce Sales Cloud is it can get complex for users if not customized properly.
What problems is the product solving and how is that benefiting you?
Salesforce Sales cloud resolves by storing customer data as contact/leads and connecting with their opportunity.