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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Vaibhaw K.

Fantastic experience

  • November 09, 2023
  • Review provided by G2

What do you like best about the product?
My favorite aspect of Salesforce Sales Cloud is its comprehensive suite of tools that streamline the entire sales process. From lead management to opportunity tracking and performance analytics, Sales Cloud provides a unified platform that empowers sales teams to work more efficiently and collaboratively. The customizable dashboards and robust reporting features offer valuable insights, making it easier to identify trends, measure success, and ultimately drive revenue growth. The platform's scalability and integration with other Salesforce products further contribute to its effectiveness, making it a top choice for businesses aiming to optimize their sales operations.
What do you dislike about the product?
One aspect that may be considered a drawback of Salesforce Sales Cloud is its initial complexity, especially for users who are new to the platform. The abundance of features and customization options can be overwhelming, requiring a learning curve for effective utilization. Additionally, for smaller businesses with more straightforward sales needs, the extensive capabilities of Sales Cloud might feel like overkill. However, with time and proper training, these initial challenges can be overcome, and the platform's benefits become more apparent.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud addresses various challenges in the sales process, such as lead management, opportunity tracking, and performance analysis. By providing a unified platform, it streamlines communication and collaboration within the sales team, leading to more efficient workflows. The platform's robust analytics and reporting capabilities offer insights into sales performance, allowing for data-driven decision-making and strategy refinement. Overall, Salesforce Sales Cloud benefits businesses by enhancing the effectiveness of their sales operations, improving customer relationships, and ultimately contributing to revenue growth. While I don't use it personally, businesses adopting Salesforce Sales Cloud often experience increased productivity and a more strategic approach to sales management.


    Utkarsh D.

Increased my sales 4x

  • November 03, 2023
  • Review provided by G2

What do you like best about the product?
To organize all the accounts onto a single dashboard and give the oppurtunity to filter it.
What do you dislike about the product?
Need more insights onto the closed lost deals.
What problems is the product solving and how is that benefiting you?
It is able to bring all my prospects sales cycle onto a single platform with easy access


    Deanna H.

Easy and efficient way to work

  • November 03, 2023
  • Review provided by G2

What do you like best about the product?
It is easy and effective to track the amount of work you've done for the day, week, month, etc. You are able to compare yourself to your own goals and your teammates/coworkers goals.
What do you dislike about the product?
Would like to be able to organize my work more effciently to see what I have done on certain projects/ tasks.
What problems is the product solving and how is that benefiting you?
It keeps you on track of when a project/ tasks need to be accomplished at a certain time. This helps with my time management and multi-tasking.


    Maranda I.

Figuring out how to showcase data has improved my life

  • November 03, 2023
  • Review provided by G2

What do you like best about the product?
Once you get the hang of the tool, then you are set for life. I use this product every day, and the way I'm quickly able to pull specific reports to showcase data from my program has exponentially helped me become a better marketer.
What do you dislike about the product?
It's not a great platform for community.
What problems is the product solving and how is that benefiting you?
Salesforce is solving the problem of attaching money and opportunities to my events.


    Priyanka T.

Sfdc the Saviour

  • October 31, 2023
  • Review provided by G2

What do you like best about the product?
The thing that it is both SaaS and PaaS which very beneficial for all users like us to get bith services in same platform.
What do you dislike about the product?
Only premier customers get full attention while the ones who are studying or learning salesforce need to wait for longer to get answers through case creations.
What problems is the product solving and how is that benefiting you?
I like the way everything gets linked from flows to apps to page layouts. It all really works well for me as I am a learner and have worked in salesforce for 2 years.


    Nirav P.

Salesforce is not just CRM, but more than CRM.

  • October 27, 2023
  • Review provided by G2

What do you like best about the product?
It provide lot more options then just any basic CRM.
I gives alert ahead of time for all the opportunities.
I can maintain all data in a single screen.
What do you dislike about the product?
Initial configuration takes time.
if i have to configure layout & other information, then it take time to configure that.
You can simply click & build, but there is no option for ready made layout samples.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud keep tracks on my lead (clients) and alert me to send notification to client for re-newing licences.
Keep track to all my leads info & display it in chart & dashboard.


    Airene E.

Salesforce for managing customer's deals and accounts

  • October 25, 2023
  • Review provided by G2

What do you like best about the product?
It can be easily integrated to our RingCentral Account and updates real-time.
What do you dislike about the product?
Issue sometimes with the quoting tool.
Some bugs when closing opportunities.
What problems is the product solving and how is that benefiting you?
Salesforce makes my life easier as an Account Executive by letting me update customer's record in terms of notes, cases and sales opportunities.


    Computer Software

Still the best for the Enterprise

  • October 24, 2023
  • Review provided by G2

What do you like best about the product?
-The functionality it offers
-The mature the product is
-Sales folks have a built in understanding of the product
-Easy to find resources
- Easy integration to other tools
What do you dislike about the product?
-Heavier implementation
-UI still is not modern
What problems is the product solving and how is that benefiting you?
Giving a 360 degree view of customers and prospects


    Divyansh M.

Salesforce Sales Cloud: Empowering Sales Teams for Success

  • October 22, 2023
  • Review provided by G2

What do you like best about the product?
Salesforce Sales Cloud's user-friendly interface, robust features, and seamless integration options empower sales teams for effective customer relationship management. Frequent use is a breeze.
What do you dislike about the product?
Initial implementation can be complex, and customer support may be inconsistent. A multitude of features might overwhelm novice users.
What problems is the product solving and how is that benefiting you?
It solves the challenges of managing customer data, streamlines sales processes, and enhances collaboration. This benefits us by improving productivity, decision-making, and overall customer satisfaction.


    Nidhi D.

Salesforce Sales Cloud Review

  • October 20, 2023
  • Review provided by G2

What do you like best about the product?
I have been using salesforce for a long time, from classic to lightining version, they have never disappointed with any updates
What do you dislike about the product?
they should integrating with new SAAS platforms
What problems is the product solving and how is that benefiting you?
For me, salesforce is helping me maintain my task, it also helps me in creating all the history and conversation i had with contacts