Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Highly Customizable and Scalable, but Needs Better Balance for Admins
What do you like best about the product?
Very customizable and is scalable for any size business
What do you dislike about the product?
It requires more technical design but it is too easy for non technical admins.
What problems is the product solving and how is that benefiting you?
Sales pipeline
Great for Staged Negotiations, Needs Better Reports and Dashboards
What do you like best about the product?
The ability to manage negotiations in stages.
What do you dislike about the product?
I would like to see reports and dashboards upgraded.
What problems is the product solving and how is that benefiting you?
The goal is to eliminate the problem of sales representatives not being able to understand their own sales information.
Efficient for Sales, but Sales Cloud Interface Needs Improvement
What do you like best about the product?
Efficiency for sales guys and management.
What do you dislike about the product?
We don’t like Interface of sales cloud solution.
What problems is the product solving and how is that benefiting you?
Efficiency for sales guys
Sales Cloud Is Essential, But Nothing Else Stands Out
What do you like best about the product?
Sales Cloud is essential to business. Our
What do you dislike about the product?
Nothing at all. Sales Cloud is essential
What problems is the product solving and how is that benefiting you?
Helps us to engage with customers.
Great Experience with Sales Cloud, but Missing Some Stakeholder-Requested Features
What do you like best about the product?
It is the best and I have used the sales cloud a lot
What do you dislike about the product?
Some features that are requested by stakehders and it is not available
What problems is the product solving and how is that benefiting you?
Lead management and opportunity management
Great Contact Management, But Struggles with Tech Debt and Feature Expansion
What do you like best about the product?
Consolidation of contacts and accounts to a single location and ability to personalize our messaging.
What do you dislike about the product?
The ability to build new features without veering away from the core features salesforce rolls out. Constant tech debt from evolution of the product
What problems is the product solving and how is that benefiting you?
Manage our customer engagements across service, sales and other teams
Seamless Integration and Reliable Standard
What do you like best about the product?
It's the standard at this point and integrates well with the rest of our tech stack.
What do you dislike about the product?
Nothing comes to mind at this moment that I don't like.
What problems is the product solving and how is that benefiting you?
This is the platform that we use for all of our sales management as well as our sales analytics.
Great Salesforce Integration, but Customization for Dealers Is Challenging
What do you like best about the product?
Connected to all our Salesforce stack, so it brings great insights
What do you dislike about the product?
Hard to customize in scale to all my dealers with different requests
What problems is the product solving and how is that benefiting you?
It is solving reports demands
Effortless Integration and Powerful Campaigning with Salesforce Maps
What do you like best about the product?
I appreciate the ease of setup and seamless integration with Salesforce, which made the onboarding process smooth. The drawing maps feature is incredibly useful, allowing precise targeting of prospects and the ability to easily export and use prospect lists for campaigns. It’s a fun and versatile tool that we utilize frequently. I find it highly efficient for managing territories and generating insightful reports. Overall, it’s a great tool that serves our needs perfectly.
What do you dislike about the product?
I do not dislike anything
What problems is the product solving and how is that benefiting you?
I use Salesforce Maps for territory management, drawing maps to target prospects, running reports, and creating campaigns, which makes my tasks efficient and streamlined.
All great
What do you like best about the product?
Core features and new Agentforce sales coach
What do you dislike about the product?
May be more standard reports for different scenarios
What problems is the product solving and how is that benefiting you?
Opportunity, risk management
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