Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Michael F.

Salesforce Sales Cloud makes my team more efficient

  • April 10, 2024
  • Review provided by G2

What do you like best about the product?
It is amazing and helps me do my job effectively every single day
What do you dislike about the product?
I dislike nothing. The CRM is incredible
What problems is the product solving and how is that benefiting you?
It's solving all of my problems! Before, I had trouble keeping track of my leads and where my time was being spent. It was nearly impossible to do it all with the tools we had. WIth salesforce, I was not only to focus on what I needed to accomplish, but am able to have easier collaboration across my team.


    Sunny V.

Platform delivery leader

  • April 10, 2024
  • Review provided by G2

What do you like best about the product?
Sales cloud is as go-to for our sales funnel. The lead-conversion process is critical to business process.
What do you dislike about the product?
Limited case capability from Service cloud. Not enough OOTB reports.
What problems is the product solving and how is that benefiting you?
Sales could is keeping our sales team organized regardless of who is working on the opportunity.


    Orlondo M.

Easy Navigation

  • April 10, 2024
  • Review provided by G2

What do you like best about the product?
Very easy to navigate and the interface is clean.
What do you dislike about the product?
Introducing custom objects on the platform
What problems is the product solving and how is that benefiting you?
Managing Accounts and Contacts


    Consulting

Very good

  • April 10, 2024
  • Review provided by G2

What do you like best about the product?
I really enjoy the efficiency and ease of use.
What do you dislike about the product?
Nothing really. Salesforce does everything I want it to for now.
What problems is the product solving and how is that benefiting you?
Solving my customer satisfaction: allowing us to put our customer first


    Ruben A.

Can’t work without it!

  • April 10, 2024
  • Review provided by G2

What do you like best about the product?
Ease of use, all the info in the right place,
What do you dislike about the product?
Implementation could be a bit tighter, overall pretty good
What problems is the product solving and how is that benefiting you?
Ensuring that we do not call the same prospects & logging activity


    Higher Education

User friendly, scalable

  • April 10, 2024
  • Review provided by G2

What do you like best about the product?
Using Salesforce cloud is very scalable and user friendly
What do you dislike about the product?
There can be a slight learning curve when using the product
What problems is the product solving and how is that benefiting you?
Managing clients and reminders to keep pipelines moving


    Higher Education

Great

  • April 10, 2024
  • Review provided by G2

What do you like best about the product?
Very scaleable and user friendly to use.
What do you dislike about the product?
There is nothing I dislike about sales cloud
What problems is the product solving and how is that benefiting you?
Helped us track interactions with our end users


    Viv R.

360 degree view

  • April 10, 2024
  • Review provided by G2

What do you like best about the product?
Complete info to sell more, faster. Home dasboard
What do you dislike about the product?
Tech implementation is too complex. Poorly trained product and architecture teams
What problems is the product solving and how is that benefiting you?
Flexible platform for fast delivery of enhancements


    Tisha W.

Salesforce Service Cloud

  • April 10, 2024
  • Review provided by G2

What do you like best about the product?
What I love best about salesforce service cloud is that I have all my customers data at my fingers tips. I never have to wait for another person who have Touch the case to get information needed!
What do you dislike about the product?
Absolutely nothing! I love the platform!!
What problems is the product solving and how is that benefiting you?
The problem it's solving is not having to wait for another person who have touched the customers case for information because all information needed is right there on the customers contact record!


    Consumer Services

AMAZING

  • April 10, 2024
  • Review provided by G2

What do you like best about the product?
The AI opportunity along with Data Cloud
What do you dislike about the product?
I currently don't have any dislikes at all.
What problems is the product solving and how is that benefiting you?
Able to assist customers in real time.