Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Trusted platform
What do you like best about the product?
Sales cloud has seamless integration with service cloud, allowing the business to put customers first, while understanding their overall value.
What do you dislike about the product?
It is geared toward seasoned sales professionals, where if you're new to the industry it may be difficult to pick up.
What problems is the product solving and how is that benefiting you?
Outlines a businesses potential to sell more products
Enhance the efficiency of the sales team
What do you like best about the product?
I have been using the sales cloud for about the last 3 years. My sales team loves it; they appreciate the sales pipeline, curated reports, and the fact that sales managers and executives can now easily see targets all in one place.
What do you dislike about the product?
Complexity sometimes to use. It's set up by our implementation partners and it's hard to customize.
What problems is the product solving and how is that benefiting you?
Curated pipeline and reports, targets
Salesforce is amazing
What do you like best about the product?
The ecosystem that salesforce built is exception.
What do you dislike about the product?
Sometime it gets expensive to implement solution on the platform
What problems is the product solving and how is that benefiting you?
Streamline customer onboarding
Sales cloud excellence
What do you like best about the product?
Ease of use, configuration options, business process workflow
What do you dislike about the product?
Implementation complexity & difficulties
What problems is the product solving and how is that benefiting you?
Lead management & email tracking
Exp with using sales cloud
What do you like best about the product?
Help make sales process efficient and avoid data issues
What do you dislike about the product?
It's a bit expensive for small business otherwise it's good
What problems is the product solving and how is that benefiting you?
Tracking leads and manage information related in the process. Automate processes as well.
Process first before any technology
What do you like best about the product?
The sheer flexibility of the platform that can be achieved without a dedicated developer
What do you dislike about the product?
Certain quality of life changes for an administrator that are not prioritised over new product features
What problems is the product solving and how is that benefiting you?
Overview of current sale performance and maximizing sales efficiency
An on stop shop
What do you like best about the product?
It's a one stop shop for our frontline to get an entire customer picture, resulting in better customer experience and outcomes.
What do you dislike about the product?
Everything is an API pull so it can diminish some experiences.
What problems is the product solving and how is that benefiting you?
Users only have to use one system and can become multi-skilled
Great solution for the customer
What do you like best about the product?
Its easy to use and integrate with custom solutions
What do you dislike about the product?
More reporting to be introduced and dashboard
What problems is the product solving and how is that benefiting you?
It helps us for providing sales and oppt tracking
Great for managing pipeline
What do you like best about the product?
Easy to configure and use, reporting is easy
What do you dislike about the product?
I haven't been using long enough to provide meaningful insights
What problems is the product solving and how is that benefiting you?
Managing sales pipeline, contracts, customer relationship
Salesforce is great
What do you like best about the product?
It allows our data to work for us... We were using excel but with Salesforce it is by far better with the automations we have setup.
What do you dislike about the product?
Sometimes the load screens can take a few extra second then users would like.
What problems is the product solving and how is that benefiting you?
Allows the team to see data in a nicer platform then excel while also providing real time insights on our clients
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