Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Julian B.

Salesforce Sales Cloud helps me close business

  • April 25, 2024
  • Review provided by G2

What do you like best about the product?
Reports and Dashboards, flexibility with the data model to meet our objectives plus partner apps that complement it perfectly.
What do you dislike about the product?
It would be great to give users more access to customizing their screen.
What problems is the product solving and how is that benefiting you?
Keeping track of Strategic accounts and prospects


    Natalya T.

Great data cloud!

  • April 25, 2024
  • Review provided by G2

What do you like best about the product?
I like that Salesforce Sales Cloud stores everything in one place and is easy to access.
What do you dislike about the product?
I often had to download data sets to work on them in other program applications. I wish Salesforce were more linked to other applications.
What problems is the product solving and how is that benefiting you?
I use Salesforce Sales Cloud to access the data sets and analyze them for reporting. It is benefiting me by saving my work time by storing data in one place. Otherwise, I would lose time in getting the data from different sources.


    Kiranjot K.

Architect

  • April 25, 2024
  • Review provided by G2

What do you like best about the product?
Beautiful CRM, help me to connect with marketing cloud
What do you dislike about the product?
It is best crm in the world. I really liked it
What problems is the product solving and how is that benefiting you?
Help me to automate


    Danny C.

Admin to developer

  • April 25, 2024
  • Review provided by G2

What do you like best about the product?
The ability to see and interact with contacts have a whole view of their experience has been a game changer.
What do you dislike about the product?
There isn't much that I don't like. As a developer, I can extend that platform as desired.
What problems is the product solving and how is that benefiting you?
The platform s ability to integrate data from external sources has benefited us to remove siloed data hurdles.


    Rehanna S.

Good platform for sales and revenue at hotel

  • April 25, 2024
  • Review provided by G2

What do you like best about the product?
Keeps track of my data & makes my daily easier
What do you dislike about the product?
Connecting with my hotel user management system
What problems is the product solving and how is that benefiting you?
Marketing for me and gains me new customers


    Financial Services

Its a great CRM tool with holistic sales process to manage customers

  • April 25, 2024
  • Review provided by G2

What do you like best about the product?
Lead and Opportunity management - it provides great capability.
What do you dislike about the product?
Not at this time - we are heavily utilizing sales process
What problems is the product solving and how is that benefiting you?
Lead management


    Caroline A.

Sales cloud review

  • April 25, 2024
  • Review provided by G2

What do you like best about the product?
The sales cloud has been an incredible tool for a small credit union to utilize and service our members. Being able to connect with our memebers and anticipate/ expand on their needs has been an integral part.
What do you dislike about the product?
My only dislike is not understanding all the different functions that are available. Having an outline or access to view a high level overview
What problems is the product solving and how is that benefiting you?
Sales enablement abs converting more sales.


    Hospital & Health Care

Great product!

  • April 25, 2024
  • Review provided by G2

What do you like best about the product?
Great features like AI/Einstein. Easy to use development platform.
What do you dislike about the product?
Complex customizations can be hard to follow sometimes
What problems is the product solving and how is that benefiting you?
Capture customer interactions, capture follow ups.


    Tyler S.

Salesforce product manager

  • April 25, 2024
  • Review provided by G2

What do you like best about the product?
Simple to use and train sales reps. Incredibly organized and efficient
What do you dislike about the product?
Explaining objects/records/apps to end users
What problems is the product solving and how is that benefiting you?
Keeping organization of all sales correspondence, opportunities, leads


    Jeyaram R.

Secure clod platform for Finance

  • April 25, 2024
  • Review provided by G2

What do you like best about the product?
More focus on data and AI and genAI for future business. Very good tool for CRM domain with current market
What do you dislike about the product?
License cost seems to be high and CRM NEED more tool like table and informatics which offer as one license instead of different license for each
What problems is the product solving and how is that benefiting you?
More robust and data well integrated and connected. Very easy integrated