Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Salesforce is the best, but expensive
What do you like best about the product?
Flexibility, ability to customize to how you work. Empower non-developers to meet their own needs
What do you dislike about the product?
High cost, add-ons feature by feature. Can be worthwhile but need to plan for this
What problems is the product solving and how is that benefiting you?
Easy contacting customers, tracking email responses
Trailhead DX
What do you like best about the product?
Comprehensive crm features, intuitive interface and easily customisable
What do you dislike about the product?
The complexity of the customaztion options can be quite overwhelming at the same time
What problems is the product solving and how is that benefiting you?
Disorganized data, inefficient processes, and lack of visibility into customer interactions.
Sales automation
What do you like best about the product?
Account, Contact, Opp Management, Sales Cycle
What do you dislike about the product?
No complete CPQ in built features, need to go for CPQ MP
What problems is the product solving and how is that benefiting you?
Sales automation
Good, but can’t wait for the next things in AI
What do you like best about the product?
Love the how user friendly it is! Especially lightening components
What do you dislike about the product?
Which there were more built in components
What problems is the product solving and how is that benefiting you?
Automation helps view customers better
Great for our purpose… until now
What do you like best about the product?
Whole solution as a general crm, has met all our needs for a decade
What do you dislike about the product?
It has met our needs so nothing. We have customized heavily so perhaps not the best product choice now
What problems is the product solving and how is that benefiting you?
Consolidation of customer interactions and data capture across the customer lifecycle plus single pane of glass for fsr
Powerful Sales Tool
What do you like best about the product?
OOTB Functionality with Sales Cloud is great. Customizable and enhancad using low code automations.
What do you dislike about the product?
I don't have any dislikes about Sales Cloud. My role is a developer so I enjoy any and all business problem solving in and around Sales Cloud usage and functionality.
What problems is the product solving and how is that benefiting you?
It is our Sales pipeline.
Quick and Easy
What do you like best about the product?
I only recently used Maps for the first time for a client.
They wanted to be able to be able to view completed jobs when there were doing a site visit at a lead and also view what products were used. I'm phase 2 they plan on integrating it with Field Service.
Having never used it before it was easier to configure than I anticipated. I was able to create data layers quickly and easily based on user profile, lead stage etc
Best of all I was able to quickly and efficiently train the client on being able to create and adjust layers.
They wanted to be able to be able to view completed jobs when there were doing a site visit at a lead and also view what products were used. I'm phase 2 they plan on integrating it with Field Service.
Having never used it before it was easier to configure than I anticipated. I was able to create data layers quickly and easily based on user profile, lead stage etc
Best of all I was able to quickly and efficiently train the client on being able to create and adjust layers.
What do you dislike about the product?
The trailhead on Maps doesn't provide a license or dev org for it
What problems is the product solving and how is that benefiting you?
Allowing end users to quickly view jobs completed (closed won opportunity) and products in the surrounding area used while doing a site visits (lead) in
Sales Cloud for B2B Commerce
What do you like best about the product?
Its so easy to manage user's task and event
What do you dislike about the product?
I think there are some limitation for using standard object .
What problems is the product solving and how is that benefiting you?
Data connectivity is visible and easy to manage, and customer management is easy with one sales force without having to open multiple tabs.
It’s a great product
What do you like best about the product?
It's an all in one solution for customers clients and users
What do you dislike about the product?
The learning curve by the release of new features
What problems is the product solving and how is that benefiting you?
Consolidating all my info in one central location
Sr Admin
What do you like best about the product?
Easy to use and great to build upon for growth
What do you dislike about the product?
Still so many opportunities to improve. Activities are NeEDED on a scale to other objects
What problems is the product solving and how is that benefiting you?
Helping our sales team grow and track progress of leads and opportunities
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