Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Computer Software

Valuable data analysis - Salesforce Sales Cloud

  • March 07, 2024
  • Review provided by G2

What do you like best about the product?
Once the data from different sources are connected, using Tableau to analysis the data is easy and result are very accurate and useful.
What do you dislike about the product?
After setting up the data connection, we need to fine tune the limit to optimize performance.
What problems is the product solving and how is that benefiting you?
The tableau is useful in analyzing data and provide a clear picture of what products our customers like. This help us to target our sales on the popular products.


    Consulting

Sales processes in salesforce

  • March 07, 2024
  • Review provided by G2

What do you like best about the product?
The ability to use the system no matter where I am, all data stored in one place
What do you dislike about the product?
There's a lot things to improve like list views translations etc. All users around the world write about it at idea exchange
What problems is the product solving and how is that benefiting you?
It's easy to set


    Telecommunications

Salesforce Sales Cloud Review

  • March 07, 2024
  • Review provided by G2

What do you like best about the product?
Sales forcasting, improved collaboration and scalability and customization
What do you dislike about the product?
It's not something I don't like but always we have data security concerns during projects
What problems is the product solving and how is that benefiting you?
It allows to keep all necessery data from customer perspective on one platform which then can be presented on various reports, dashboards and forecasts. For customers it's better to have it on Salesforce than in many emails, excel files etc. I think thats one of the best benefit


    Hospital & Health Care

Sales cloud review

  • March 07, 2024
  • Review provided by G2

What do you like best about the product?
Pipeline management and the ability to run report directly on the platform
What do you dislike about the product?
There is nothing that I can think of atm
What problems is the product solving and how is that benefiting you?
Pipeline management


    Carter H.

Sales Cloud with AI

  • March 07, 2024
  • Review provided by G2

What do you like best about the product?
When set up properly with the business flow in mind and user maintence and governance reviews; Sales Cloud provides a wholistic review and data capture of the sales lifecycle and customer journey.
What do you dislike about the product?
Salesforce is very customizable, but sometimes that is a challenge when setting ip for the first time with limited knowledge.
What problems is the product solving and how is that benefiting you?
Capturing the customer data and providing valuable data elements and reporting to take actions on.


    Mark B.

Donor tracking applications

  • March 07, 2024
  • Review provided by G2

What do you like best about the product?
I appreciate the different ways we can track opportunities and tools for account management. All of the dashboards, reports, and analytics tools are really helpful in getting our campaign managers useful data too.
What do you dislike about the product?
It's got a bit of a heavy learning curve... which is a challenge for getting our whole team (especially newer members) to be able to use it in any meaningful way day to day. With a small team and limited budget, that kind of flexibility is important.
What problems is the product solving and how is that benefiting you?
Various automation tools that have come out and are in the works, as well as easier ways to pull out data about users, have all been very useful. Looking forward to upcoming account management tools.


    Electrical/Electronic Manufacturing

Easy Sales Process

  • March 07, 2024
  • Review provided by G2

What do you like best about the product?
Salesforce Sales Cloud has all the built in needs a business would need covered from a product standpount
What do you dislike about the product?
There are some mandatory requirements within sales cloud which may not be all required for business needs and varies by organization
What problems is the product solving and how is that benefiting you?
It is solving a lot of the opportunity and lead conversion problems


    Financial Services

Efficient and Transparent

  • March 07, 2024
  • Review provided by G2

What do you like best about the product?
Salescloud streamlines the sales process and allows stakeholders to have a reliable window into the sales process while giving a distinct edge over the competition in closing deals.
What do you dislike about the product?
It would be nice to have it better integrated with the other Salesforce products (marketing cloud, etc.)
What problems is the product solving and how is that benefiting you?
Salescloud gives our remote territory managers the information they need in the palm of their hands through the SF App.


    Insurance

Sales Cloud Configuration Review

  • March 07, 2024
  • Review provided by G2

What do you like best about the product?
Best thing about Sales Cloud is the flexibility when it comes to using customized configurations.
What do you dislike about the product?
Building of flows is a bit cumbersome and complex
What problems is the product solving and how is that benefiting you?
Sales Cloud helps to provide us with a holistic view of our customers which in turn helps us with customer engagement.


    Logistics and Supply Chain

Sales Cloud for Sales Reps

  • March 07, 2024
  • Review provided by G2

What do you like best about the product?
Integration with other clouds like service cloud.
Sales console
What do you dislike about the product?
Lead scoring and flexibiity with forecasting
What problems is the product solving and how is that benefiting you?
Managing Leads and Inside Salea