Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Salesforce Sales Cloud
What do you like best about the product?
Salesforce Sales Cloud is powerful yet user friendly. They offer every type of resource imaginable for learning including online, in person, community and more plus there is a universe of connected applications so it's easy to integrate the tools you're already using.
What do you dislike about the product?
The learning curve can be steep so you do have to invest time in learning it. As with any CRM, you have to stay on top of your duplicates, but I'd say SF handles it better than most.
What problems is the product solving and how is that benefiting you?
Tracking Seller Activity, Accout Engagement, and Pipeline Opportunities
Sales Cloud is a powerful tool!
What do you like best about the product?
Sales Cloud is dynamic and supports a myriad of business needs. It empowers business leaders, sales teams, and the entire org to support customer success and organizational growth.
What do you dislike about the product?
There a many MANY features within Sales Cloud. It's sometimes difficult to know what is available and what currently available solutions will meet the business needs.
What problems is the product solving and how is that benefiting you?
Sales Cloud is helping us by keeping our sales teams in front of their prospects and clients as opposed to spending excessive time in the tool. They're able to stay focused on their role and goals instead of data entry.
Sales Cloud Experinece
What do you like best about the product?
The customizability and overall flexibility of the tools that make Sales Cloud work
What do you dislike about the product?
Potential for complexity due to the natural evolution of processes over time. Supporting of legacy of processes and present processes can lead to confusing implementations and configurations
What problems is the product solving and how is that benefiting you?
Sales cloud is handling Lead distribution, as well as a central hub for the data necessary for the Sales and Support processes we have
Nice Product
What do you like best about the product?
Capability to do multiple stuff. Friendly UI
What do you dislike about the product?
It takes time to learn it and it makes hard training
What problems is the product solving and how is that benefiting you?
Make it easier for us to create quotes
Great product
What do you like best about the product?
territory planning as it's very efficient
What do you dislike about the product?
There's not much, it's a great and useful product
What problems is the product solving and how is that benefiting you?
It's allowing us to map territories efficiently
Simplicity
What do you like best about the product?
Data is hidden from me, enjoy working with objects
What do you dislike about the product?
Too many depths for some feature, too many of salesfoce own names or terms.
What problems is the product solving and how is that benefiting you?
Individual Team scoring, lead management
Great tool for managing customers
What do you like best about the product?
The Salesforce platform has evolved so much in the 10 years that I've been working with it. In its current state, it has opened up a lot of opportunity for automation to turn clicks into action, track activity and communication with customers, and allows reports to be more interactive within inline editing.
What do you dislike about the product?
The cost can be an investment that all companies should weigh with great consideration.
What problems is the product solving and how is that benefiting you?
Top funnel pipeline reviews and reviewing losses in an intuitive manner
Easy to integrate
What do you like best about the product?
Easy to integrate and easy to train staff to use
What do you dislike about the product?
The UI is good when using some tools and bad when using others
What problems is the product solving and how is that benefiting you?
Case management
Fast tracks your Sales
What do you like best about the product?
Easy accessibility with intuitive UI and understandability.
What do you dislike about the product?
Performance can better, request for inline editing for related lists
What problems is the product solving and how is that benefiting you?
Lead scoring
SF sales cloud
What do you like best about the product?
The salesforce sales cloud platform is Flexible, Dynamic, and scalable that allow you to respond to business needs quickly.
What do you dislike about the product?
Nothing to dislike but awaiting some additional features that will hopefully come out in their roadmap.
What problems is the product solving and how is that benefiting you?
In the education space, a one stop shop for perspective partners to participate in a program we offer
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