Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Powerful and Easy to Use, but Needs Better Workflow Integration
What do you like best about the product?
This is very easy to use, and agentforc proves to be quite powerful in this regard.
What do you dislike about the product?
Integration with current workflows is important, like data cloud with this
What problems is the product solving and how is that benefiting you?
This tool is great for managing customers efficiently, and I find it very exciting to use.
Amazing UI and Simplicity, Nothing to Dislike
What do you like best about the product?
The ease of use and simplicity and UI is amazing
What do you dislike about the product?
Nothing is to be disliked. It is amazing
What problems is the product solving and how is that benefiting you?
It has made my sales reps life more easier, easy metrics tracking
Unified Customer Profiles, Complex Setup
What do you like best about the product?
I love the way Salesforce Sales Cloud integrates fully with our CRM, providing a comprehensive and unified customer profile that helps streamline our workflow and boosts efficiency. The new pricing options are fantastic, making it more attractive to purchase based on consumption rather than an upfront investment.
What do you dislike about the product?
I found the initial setup of Salesforce Sales Cloud to be difficult and overwhelming. The overwhelming nature of the comprehensive information and possibilities available within the platform made it more daunting initially. Despite being very integrated and offering a lot of features, the setup process required assistance from a Salesforce implementation partner to match our needs adequately.
What problems is the product solving and how is that benefiting you?
I use Salesforce Sales Cloud to unify customer data, enabling detailed, targeted campaigns and sales pitches, and enhancing customer care. It streamlines integration with CRM systems and offers comprehensive customer profiles, benefiting our workflow significantly.
Great Customization, but Page Layouts Can Get Cluttered
What do you like best about the product?
Love the field page layouts and customization
What do you dislike about the product?
clutter on page layouts but also need developer to clean them up!
What problems is the product solving and how is that benefiting you?
data and engagement in one view for sales person.
Fats training and support manager
What do you like best about the product?
Allows our development team to track our potential funding sources for our scholarship and programming
What do you dislike about the product?
We had to customize it a lot to get something close to what a scholarship program needed
What problems is the product solving and how is that benefiting you?
Allowing our information to all live in one place instead of in spreadsheets
Streamlined Process with Agent Force, but Needs Built-in Document Signing
What do you like best about the product?
The entire process is streamlined, and with agent force, it requires much less manual effort.
What do you dislike about the product?
Since company have been using it , there should have been an u build document signing mechanism
What problems is the product solving and how is that benefiting you?
The sales process
Great Check-In/Out Feature, But Disliked the App Overall
What do you like best about the product?
I believe the check-in and check-out function is the most important feature.
What do you dislike about the product?
I didn't really like the app. I think it needs more offline functions.
What problems is the product solving and how is that benefiting you?
The agent handles sales within the territory.
Great for Lead Management, Not a Fan of Activity Feature
What do you like best about the product?
Account that can see 360 view of my customers
What do you dislike about the product?
activity that hard to analyse and reporting
What problems is the product solving and how is that benefiting you?
See my customers 360 view
Improve productivity, but limited in KPIs
What do you like best about the product?
That helps us improve the issue of capturing new leads by increasing the productivity of our business
What do you dislike about the product?
We may not be able to obtain all the KPIs of our company with what our licensing provides us. Migrate to other platforms.
What problems is the product solving and how is that benefiting you?
It helps me improve business productivity, as it helps me obtain important information from my clients.
Most Functional Cloud in Salesforce, but Issues with Borgoña in the Core
What do you like best about the product?
Is the most funcional Cloud I’m salesforce
What do you dislike about the product?
Borgoña about the cloud in Salesforce core
What problems is the product solving and how is that benefiting you?
I dont think
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