Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Salesforce Administrator Developer
What do you like best about the product?
UI perfect for end users and admins . Use cases for pevery business.
What do you dislike about the product?
Difficult to learn about and kerp up with all the new features coming out
What problems is the product solving and how is that benefiting you?
Closing deals faster
Great CRM for nonprofits
What do you like best about the product?
The flexibility & customization options.
What do you dislike about the product?
Pricing for add ons and new features can be opaque.
What problems is the product solving and how is that benefiting you?
Allows us to organize our sales data and surface key insights about it.
Good Opportunity teams experience
What do you like best about the product?
Sales Cloud is very useful when there are teams working on an opportunity. Opportunity teams can be setup easily and help very well with collaboration. Forecasting is also great when trying to forecast how many opportunities can be closed in a quarter. Partner collaboration is great with partner community
What do you dislike about the product?
Trying to choose between the different forecasting types is the least helpful about Sales Cloud
What problems is the product solving and how is that benefiting you?
It helps in the Sales process from entering the leads, opportunities, partner collaboration, quotes to orders
Great platform
What do you like best about the product?
Excellent platform to handle sales, opportunities, accounts, quotes, and the automation behind everything is extensive. Lots of potential for scalability and growth for any sized company looking to join the Salesforce platform.
What do you dislike about the product?
Some of the quote feature can be a bit limited and require additional setup.
What problems is the product solving and how is that benefiting you?
Sales reps ability to sell, track an order, and handle leads
SalesForce developer
What do you like best about the product?
Easy to navigate and follow. Actively communicating
What do you dislike about the product?
Hard to maintain for users. Decluttering becomes an issue after changing some users
What problems is the product solving and how is that benefiting you?
Helps to communicate with the customer and follow and personalize the sale for customers and sales associates
Makes Sales process a lot easier to manage
What do you like best about the product?
Out of box functionalities and easy customization
What do you dislike about the product?
Reports are not great still lake functionality to run report on historical trend
What problems is the product solving and how is that benefiting you?
Solves managing sales process and make sales faster
Sales cloud is helping to grow sales
What do you like best about the product?
Simple , yet very productive. It is helping to improve sales in our company
What do you dislike about the product?
We like sales cloud hence no dislike points
What problems is the product solving and how is that benefiting you?
Forecasting
The system to use for a central source of truth data base
What do you like best about the product?
It is totaly versitile. I can customize as I need to and this enables me to enable all kinds of organizations to use the platform.
What do you dislike about the product?
With the complexity, comes the struggle to learn how to use the tool. But Salesforce has done a great job at trying to lower the bar for entry.
What problems is the product solving and how is that benefiting you?
They are constantly improving features. I'm looking forward to the new functionality within Reports and Dashboards.
SalesCloud is the go-to for CRM
What do you like best about the product?
The user interface and ease of use is best in class. I can also customize without code for most use cases.
What do you dislike about the product?
Product cost can be an issue for some implementations.
What problems is the product solving and how is that benefiting you?
Salescloud helps me track our consulting clients in one place and automating our Opportunities.
Sales Cloud Experience - Enjoyable
What do you like best about the product?
our favorite feature is definitely the forecasting ability. because everything is centralized, forecasting accuracy is increased and it is easier to obtain our forecasts numbers than ever before
What do you dislike about the product?
not necessarily a dislike, but we do find certain salescloud functions to be "clunky", and as a result don't really use them. for example, we tried out activity 360, but it was just less reliable than what we wanted it to be.
What problems is the product solving and how is that benefiting you?
we sell to many different customers with many different needs and wants, so sales cloud is essential in helping us to keep all of the information and metrics in one place. being able to readily analyze sales patterns with available data is a huge help when looking at ways to improve and refine our processes.
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