Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Great Approval Feature, No Complaints
What do you like best about the product?
Approvals process is great and it saves time
What do you dislike about the product?
nothing all good with the process so no changes needed
What problems is the product solving and how is that benefiting you?
Solve the time consuming for end user on sales
Powerful Platform That Boosts Sales Efficiency
What do you like best about the product?
To improve the sales activities to more efiency
What do you dislike about the product?
Anything dislike me, the platform is very powerful
What problems is the product solving and how is that benefiting you?
Customer 360 view
Sales by Salesforce: Transforming the management of leads and opportunities in the energy sector
What do you like best about the product?
Sales by Salesforce has revolutionized lead and opportunity management in our energy company.
Salesforce has been a fundamental tool for our energy company. With Sales, we have achieved total control over our potential candidates (leads) and business opportunities. The platform allows us to manage and analyze every interaction with our customers and prospects effectively.
*Key Benefits:*
- *Lead Management*: we can track and qualify leads efficiently, allowing us to focus on the most promising ones.
- *Opportunity Management*: we can visualize and manage each stage of the sales process, from prospecting to closing.
- *Data Analysis*: we obtain valuable information about the behavior of our customers and prospects, enabling us to make informed decisions.
- *Improvement in Customer Relations*: we can personalize the customer experience and respond to their needs in a timely manner.
In summary, Sales by Salesforce has been a valuable investment for our company. It has allowed us to optimize our processes, improve efficiency, and increase productivity. Highly recommended!
Salesforce has been a fundamental tool for our energy company. With Sales, we have achieved total control over our potential candidates (leads) and business opportunities. The platform allows us to manage and analyze every interaction with our customers and prospects effectively.
*Key Benefits:*
- *Lead Management*: we can track and qualify leads efficiently, allowing us to focus on the most promising ones.
- *Opportunity Management*: we can visualize and manage each stage of the sales process, from prospecting to closing.
- *Data Analysis*: we obtain valuable information about the behavior of our customers and prospects, enabling us to make informed decisions.
- *Improvement in Customer Relations*: we can personalize the customer experience and respond to their needs in a timely manner.
In summary, Sales by Salesforce has been a valuable investment for our company. It has allowed us to optimize our processes, improve efficiency, and increase productivity. Highly recommended!
What do you dislike about the product?
Nothing! So far we have been able to customize the standard model to our market.
What problems is the product solving and how is that benefiting you?
It is much easier to carry out campaigns and communications towards our clients.
Great New Features, But Increasing Complexity Causes Confusion
What do you like best about the product?
New features and agentic capabilities. Very good.
What do you dislike about the product?
Changing products and more complexity and confusion for users.
What problems is the product solving and how is that benefiting you?
CRM
Product manager Features, But the Interface Needs Improvement
What do you like best about the product?
Good, does what we need it to do and connections to systems
What do you dislike about the product?
Interface can not be as user friendly at times s
What problems is the product solving and how is that benefiting you?
Integrate to our marketing platform
S
S
Great Forecast and Sales Process, but Lead Converting Needs Improvement
What do you like best about the product?
The forecast is the most important but sales process it is the most nice
What do you dislike about the product?
I don’t like too much the lead converting
What problems is the product solving and how is that benefiting you?
The part with quoting and line quoting with another clouds plugin like COQ
All Sales Data in One Place and Easy Integration with Other Tools
What do you like best about the product?
That all sales related data is available in one place and also connected on the customer account, lead, opportunity, contacts etc..
Also that it’s been easy to integrate to other tools that we use for digital signing and contract management.
Also that it’s been easy to integrate to other tools that we use for digital signing and contract management.
What do you dislike about the product?
EIt’s been challenging to create hierarkies for customer accounts, e.g accounts within the same company group, we have not managed to easily create a good connected overview of that within the Sales cloud.
What problems is the product solving and how is that benefiting you?
Transparent pipeline over several regions and teams, enables us to forecast for our whole organization.
Seamlessly Solved Our Pipeline Issues
What do you like best about the product?
I appreciate how easy it was to set up Salesforce Sales Cloud. I love that it solved our pipeline issue and provided increased visibility into sales activities, preventing number fudging. I find it to be a valuable purchase and would definitely buy it again. The system works great as is, with nothing needing change.
What do you dislike about the product?
Nothing
What problems is the product solving and how is that benefiting you?
I find Salesforce Sales Cloud provides more visibility into sales activities, preventing data manipulation. It solves our pipeline issues and moves us from manual spreadsheets to a more efficient system.
Great for Customer Relationships, but Setup Is Complicated
What do you like best about the product?
Improved Customer Relationships Because of the Lead and Opportunity Management capabilities and sales automations.
What do you dislike about the product?
Complicated to set up, limited customization capabilities and expensive.
What problems is the product solving and how is that benefiting you?
Leads were being managed poorly.
Powerful Sales Process Tool
What do you like best about the product?
The core end-to-end functionality to build and scale any Sales process, across industries.
What do you dislike about the product?
The Salesforce platform can sometimes feel too monolithic, making it cumbersome to build automations across systems.
What problems is the product solving and how is that benefiting you?
This serves as a central hub for everything related to customers and sales for our representatives.
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