Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Empowered Our Nonprofit's Sales and Communication
What do you like best about the product?
I enjoy how Salesforce Sales Cloud makes it easy to communicate with customers and stay on top of things. The reporting feature is incredibly useful; it's easy to visualize and provides insights into our specific and global opportunities. Its scalability is a major plus, supporting our growth as a company.
What do you dislike about the product?
I felt dependent on implementation partners for setting things up, which indicates the setup might be difficult without external help. Also, the aspect of pricing for nonprofits, while appreciated, suggests that there might still be room for improvement in affordability or value offered.
What problems is the product solving and how is that benefiting you?
I find the product helps track opportunities, turning leads into deals, streamlining communication with customers, and staying organized.
Great for Integration and Ordering, but Forecasting and Reports Need Improvement
What do you like best about the product?
Opportunities, ordering, integration ERP
What do you dislike about the product?
Standard forecast are too simple and some reports are useless
What problems is the product solving and how is that benefiting you?
Manage pipeline from all team across the country
Excellent Collaboration and Reporting Features—Absolutely Love It!
What do you like best about the product?
The lead path and reports and dashboards
What do you dislike about the product?
Nothing i love it so much!! I love the collaboration
What problems is the product solving and how is that benefiting you?
Visibility of the pipeline and forecast of leads and opportunities
Great Integration Between Data Cloud, No Complaints
What do you like best about the product?
Integration between Data Cloud and the integration with Marketing Cloud
What do you dislike about the product?
Nothing about Sales Cloud. I like since 2006
What problems is the product solving and how is that benefiting you?
Sales and field sales
Excellent Solution for My Company
What do you like best about the product?
This solution is very good to my company
What do you dislike about the product?
Nothing because this solution is greats v
What problems is the product solving and how is that benefiting you?
Everything
Convenient Opportunity Management, but Pricebook Handling Can Be Tricky
What do you like best about the product?
The process for managing opportunities and quotes offers a convenient way to review progress and gather metrics on how the client is performing.
What do you dislike about the product?
Managing pricebooks can sometimes be tricky, especially when dealing with clients who frequently change their prices.
What problems is the product solving and how is that benefiting you?
It is improving client sales
Streamlined Territory Management with Salesforce Maps
What do you like best about the product?
I find that Salesforce Maps offers excellent visibility over my field sales managers, enabling me to efficiently update and manage records across different territories. The seamless integration as a native Salesforce application is also a significant advantage for my organization. The setup process was straightforward, which made getting started with Salesforce Maps a breeze. I appreciate how it helps me check the number of opportunities for each territory, which is essential given my coverage of numerous countries in the US.
What do you dislike about the product?
I have a concern about the ability to create records on specific districts within Salesforce Maps, which could enhance my experience. This feature is important because it could streamline my workflow by allowing more direct and efficient data management in specific areas.
What problems is the product solving and how is that benefiting you?
I use Salesforce Maps for good visibility of field sales managers, updating and creating records, and checking opportunities in territories, enhancing our operations in covering many US countries.
manager, dcxt
What do you like best about the product?
loved the integration with other clouds such as marketing cloud
What do you dislike about the product?
i don’t like that there’s always the next best thing
What problems is the product solving and how is that benefiting you?
it’s helping us track campaign management for marketing journeys
The Best CRM Experience with Seamless Setup
What do you like best about the product?
I have been using Salesforce Sales Cloud for thirteen years, appreciating it as the best CRM available. The setup was straightforward, thanks to helpful documents and a consultant. Salesforce helps streamline communication by providing a single source of truth, accelerating our business operations. I value its customization flexibility, which is instrumental in tailoring it to fit our needs. Its reliability is affirmed by my perfect recommendation score.
What do you dislike about the product?
Nothing
What problems is the product solving and how is that benefiting you?
I find it solves communication issues and provides a single source of truth, accelerating our business operations.
Powerful Sales Toolset, but Pricey and Complex Setup
What do you like best about the product?
We use it for everything Sales-related. Lots of tools
What do you dislike about the product?
Expensive and requires a lot of initial config
What problems is the product solving and how is that benefiting you?
CPQ: really good product
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