Agentforce Sales
Salesforce, Inc.External reviews
10,027 reviews
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Passionate of SaaS
What do you like best about the product?
The possibilities of customization of the platform
What do you dislike about the product?
Release management system. How to manage sandboxes
What problems is the product solving and how is that benefiting you?
Main control point of all our prospects information
Great product and easy to use
What do you like best about the product?
It can be customised easily in terms of page layouts and lightning pages.
What do you dislike about the product?
Joined reports I find not easy to use and not sure it gives the best way to view the data
What problems is the product solving and how is that benefiting you?
Using flow has improved greatly where you do not need to code as much
It's been a good experience managing our Salesforce org.
What do you like best about the product?
The customization that we can do on the platform.
What do you dislike about the product?
Sync errors between Account Engagement and other platforms like 6sense is a major pain to clean up.
What problems is the product solving and how is that benefiting you?
Helping us track key metrics for our sales funnel. I present these personally and the sales team loves that we can keep track of this.
It's been smooth and productive thus far
What do you like best about the product?
It is very user friendly and gives access to everything you need in Sales
What do you dislike about the product?
Too much visibility of everything. Just kidding. Nothing to dislike about it as such.
What problems is the product solving and how is that benefiting you?
It does not miss any record at all. I can view my past calls, text messages and emails sent to the end user/ prospects on a single click.
I like it because its comprehensive and includes all the important and relevant information.
What do you like best about the product?
I like it because its comprehensive and includes all the important and relevant information i.e. leads, contacts, accounts etc.
What do you dislike about the product?
well some times it lags a bit and takes more time than usual.
What problems is the product solving and how is that benefiting you?
It helps me keep all the clients data and follow up with with proper notes and history.
Salesforce for the win - cater to leads, create and process opportunities and renewals.
What do you like best about the product?
Salesforce sales cloud is very easy to use. The interface is bit old fashioned but has all the right buttons and workflows. I can add new products, fields that signify purchase date, last engagement date and renewals as well. I can use it daily to be on top of my various accounts.
I can pull reports, save them and get updated information on how many renewals are due for me as I start a week and how far along are the accounts where I am tracking the onboarding piece.
The integration with tools like Catalyst and Metabase is really nice and easy - it helps me export my data to other platforms and sync it from time to time - so that I can update various aspects of my account management/sales quota - book of business easily.
It is easy to get started and create the different flows you need for tracking lead conversion and documenting customer conversations. Any new field that I want can be added in seconds by me or the revops team members assisting me - so implementation's a breeze.
I do not feel like I need customer support most days - but the days I do need it (which is like super rare) - they are responsive and reply within set TAT intervals - not keeping me on hold.
I can pull reports, save them and get updated information on how many renewals are due for me as I start a week and how far along are the accounts where I am tracking the onboarding piece.
The integration with tools like Catalyst and Metabase is really nice and easy - it helps me export my data to other platforms and sync it from time to time - so that I can update various aspects of my account management/sales quota - book of business easily.
It is easy to get started and create the different flows you need for tracking lead conversion and documenting customer conversations. Any new field that I want can be added in seconds by me or the revops team members assisting me - so implementation's a breeze.
I do not feel like I need customer support most days - but the days I do need it (which is like super rare) - they are responsive and reply within set TAT intervals - not keeping me on hold.
What do you dislike about the product?
The fact that it logs out, multiple times in a day - I know its for security reasons - but still!
Also, now its so feature laden - that it is great when you know the flow that you want to work in. But it has a slight bit of learning curve if you are trying to add something new or work on a new dashboard or build a new report (because it has a truckload of toggles and options and fields).
UI can do with an overhaul.
Also, now its so feature laden - that it is great when you know the flow that you want to work in. But it has a slight bit of learning curve if you are trying to add something new or work on a new dashboard or build a new report (because it has a truckload of toggles and options and fields).
UI can do with an overhaul.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud is working well to help me:
1. Track my onboardings
2. Track new sales closed in a certain time period.
3. Notify me when a new lead or communication comes in.
4. Helps me add customer centric information and build a repository that updates and can be used by new team members - easily.
5. Helps fetch reports on the revenue brought in, or revenue pending, or revenue forecasted during a certain time period.
6. Helps me be on top of my quota numbers, by helping me understand ARR, NRR and subscription schedules for my clients.
7. It helps me pass on notes and info tidbits to finance/billing teams, communicate seamlessly between sales<>customer success and also forecast future sales numbers, by helping bring usage data of the product by way of subscriptions - and it integrates seamlessly with data operations as well.
1. Track my onboardings
2. Track new sales closed in a certain time period.
3. Notify me when a new lead or communication comes in.
4. Helps me add customer centric information and build a repository that updates and can be used by new team members - easily.
5. Helps fetch reports on the revenue brought in, or revenue pending, or revenue forecasted during a certain time period.
6. Helps me be on top of my quota numbers, by helping me understand ARR, NRR and subscription schedules for my clients.
7. It helps me pass on notes and info tidbits to finance/billing teams, communicate seamlessly between sales<>customer success and also forecast future sales numbers, by helping bring usage data of the product by way of subscriptions - and it integrates seamlessly with data operations as well.
One of the awesome CRM in the market
What do you like best about the product?
i like salesforce slaes cloud very much in terms of lead generation, sales managements,contact managements and keeping slaes record active and the beast feature i like about is email integration.
What do you dislike about the product?
i don't think there is anything to dislike about it as this is the best tool in the market
What problems is the product solving and how is that benefiting you?
so slaesforce sales cloud is solving all the sales problem in the market such as, email integration, workflow, sales forcasting, lead managements, lead generation, slaes tracker and this is benifitting us on slaes productivity as we got more lead to onboard, it enhances our cutomer relationship and the customization.
Powerful and easy to use tool to manage all work in one place
What do you like best about the product?
I love the way it provides the customization features. We can manage almost everything in one place and easy to use as well. It's helping to manage all the leads from single platform.
What do you dislike about the product?
Many of features which are very useful those are add-ons from salesforce or third party.
There are so many features that sometime we need some expert who can explain all the features to get benifit of all the features.
There are so many features that sometime we need some expert who can explain all the features to get benifit of all the features.
What problems is the product solving and how is that benefiting you?
It's helping me to track all the leads into one platform and automating day to day tasks.
Problems and Things to Think About When Using Salesforce Sales Cloud: An in-depth analysis
What do you like best about the product?
Strong lead and opportunity management is provided via its configurable sales routes, which allow for automated lead generation, lead scoring, and comprehensive opportunity monitoring. Proficient pipeline and forecast management instruments provide instantaneous insight into sales performance, while personalized reports and interactive dashboards furnish vital information. Salesforce Einstein is also rolled out to leveraged AI power features.
What do you dislike about the product?
Performance problems occur, especially when dealing with big amounts of data or intricate queries, which could cause the system to slow down. There are limits to customization; for certain business requirements, sophisticated coding or outside solutions are required. Salesforce charges for additional data storage over the allotted amounts, which results in substantial fees for companies that handle a lot of data.
What problems is the product solving and how is that benefiting you?
One major advantage is that regular work, including email campaigns, follow-up reminders, and approval processes, is automated. This frees up time for sales representatives to concentrate on high-value activities. Sales Cloud centralizes client data by providing a 360-degree view, ensuring team members have access to recent interactions, contact information, and purchase history, resulting in personalized customer engagements. It focuses on high-potential leads and streamline the sales cycle. Sales representatives stay productive wherever they are by updating and accessing CRM data on their mobile devices thanks to a mobile app.
Salesforce - Best Sales Tool in the world.
What do you like best about the product?
Salesforce offers a wide range of tools that cover all aspects of customer relationship management, including sales, service, marketing, and commerce. Its features help businesses manage customer data, track interactions, and nurture leads effectively.
What do you dislike about the product?
Deep customization often requires specialized knowledge of Salesforce’s proprietary programming languages (Apex) and development environment (Lightning). This can necessitate hiring skilled developers or investing in training.
What problems is the product solving and how is that benefiting you?
Lead folow up and conversion of leads.
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