Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,027 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Consumer Services

Salescloud

  • June 06, 2024
  • Review provided by G2

What do you like best about the product?
It is quite customers centric and makes the overall experience seamless. It also helps improve the overall business productivity
What do you dislike about the product?
The omnichannel routing causes issues. Also it can be priced differently
What problems is the product solving and how is that benefiting you?
It helps us store and curate to specific issues of our customer


    Aleem K.

Good product

  • June 06, 2024
  • Review provided by G2

What do you like best about the product?
Easy to integrate with Mulesoft and seamless integration
What do you dislike about the product?
Initial config is difficult ,but once done it's fine
What problems is the product solving and how is that benefiting you?
It gives information and good customer exp


    Logistics and Supply Chain

Sales Cloud for efficiency

  • June 06, 2024
  • Review provided by G2

What do you like best about the product?
The process of the lifecycle of a sale being already in place from Salesforce
What do you dislike about the product?
The platform can be complex to set up and use, requiring significant time and resources for implementation and training
What problems is the product solving and how is that benefiting you?
Automation. Sales processes used to possess a lot of manual activites, but Salesforce Cloud provides inbuilt automation tools to streamline the process


    Publishing

Always moving forward

  • June 06, 2024
  • Review provided by G2

What do you like best about the product?
By the time you've thought of something new, Salesforce already have it.
What do you dislike about the product?
Very little, sometimes the time for something to arrive in Beta and then out to GA can be quite long....but often worth the wait.
What problems is the product solving and how is that benefiting you?
Being able to bring various global tools into one platform, and being able to use out the box features to drive business efficiency.


    Pritesh P.

Easy and adaptable

  • June 06, 2024
  • Review provided by G2

What do you like best about the product?
It's so easy to pick up and learn. The interface is intuitive and designing changes feels logical and practical.
What do you dislike about the product?
Sometimes the back end logic is hard to define. Difficulty searching for apis and field names
What problems is the product solving and how is that benefiting you?
Customer engagement and order tracking is a big benefit


    Jashmin P.

Comprehensive Review of Salesforce Sales Cloud: Features, Benefits, and Considerations.

  • June 06, 2024
  • Review provided by G2

What do you like best about the product?
Customizable, feature-rich, integrated, mobile, secure CRM,it very ease to use.good customer support.
What do you dislike about the product?
Limited customization options and Learning curve for beginners.hard for begginers.
What problems is the product solving and how is that benefiting you?
Streamlines sales processes, boosts productivity, enhances collaboration, improves data insights, and drives revenue growth.


    Insurance

Interesting product

  • June 06, 2024
  • Review provided by G2

What do you like best about the product?
Salesforce sales cloud Easy to use for business to set up and run
What do you dislike about the product?
Salesforce sales data model and storage are limited to the org and the cost of adding more storage is high
What problems is the product solving and how is that benefiting you?
Managing sales target


    Christopher L.

All round solid experience for opps and selling

  • June 06, 2024
  • Review provided by G2

What do you like best about the product?
the ability to see everything on a customer whilst in the opportunity proccess
What do you dislike about the product?
it can be very rigid at times contracts having to ve draft at creation can cause issues with integrations
What problems is the product solving and how is that benefiting you?
pipeline monitoring and overview of leads and opps on accounts


    Thomas L.

Salesforce allows us to run every aspect of our business

  • June 06, 2024
  • Review provided by G2

What do you like best about the product?
Sales cloud allows our reps to complete the full sales process to enable us to convert leads to opportunities to invoices and then to orders
What do you dislike about the product?
There is often lots of features that are hidden and require permissions to enable so it can be difficult for people without salesforce experience to easily understand how everything works at first.
What problems is the product solving and how is that benefiting you?
Allows our reps to sell end to end as well as providing a customisable platform to suit our business practices


    Manufacturing

Excellent and robot cram solution

  • June 06, 2024
  • Review provided by G2

What do you like best about the product?
Full and customisable solution for sale reps providing a solid foundation
What do you dislike about the product?
Limited standard reporting which means you have to upgrade to analytics
What problems is the product solving and how is that benefiting you?
Tracking and measuring sales rep day